We had this door installed in 2020 and the overall quality of the door is excellent but service to…read moreget it installed and the install quality are pathetic. I had felt a draft during the cold season and being a typical husband didn't address it right away. Yesterday I removed the trim and the first section showed a 6 or 7 inch area with no insulation. I decided to remove the rest of the trim and the top - no insulation and I could feel the air blowing in. I have a bunch of photos to add to this review. We are due to have windows replaced on the house and these hacks won't get a call

Pleased with our new windows! New windows match the windows the previous owner of our home…read morereplaced. Great value! The quote came in around half of what another company quoted. Matt was an excellent installer. Such a hard worker, professional, friendly, and extremely clean! Plus, all done before the weather turns cold as a bonus.

Raul Garzon owes me $1000.00 from a down payment I gave him in JULY. He did not send an estimate,…read moredid not do any work and has stopped responding. In June, 2022, fascia blew off and was hanging from my roof. I contacted several businesses to remove it. Raul responded, came by the house, removed the fascia. We had a conversation where he convinced me to file a claim for storm damage, so I did. My insurance cut me a check so I wrote a check to Raul Garzon for $1000.00 as down payment. The amount in the claim was only a small percentage of what I needed (old roof). Raul encouraged me to use the money for other repairs on my old home. We agreed that he/his company would take care of it. I asked for estimates, etc. In July, I was still waiting for estimates. We were in contact, but very sporadically. Once he did not show up for an appointment and did not call. He continued to with promises to send estimates, but never did. I tried to be patient, but third and last time he promised to send an estimate, in August, he did not. So, I asked for my deposit back via text. He said he would get it in the mail that day. That was TWO WEEKS ago. I do not have the check and I have not heard from him and no work has been done on my house. STAY AWAY! He is a liar. I will be taking him to small claims court. Stay tuned.

We received storm damage to our home back in April of 2022. We contacted Raul Garzon (owner) to…read moresee if he could fixe our siding. Boy were we taken for a load of ^*%. Mr. Garzon stated he would submit a quote to our insurance company which he did. But when insurance declined several of their "fees". This was the start of the issues. Mr. Garzon, took a large piece of our siding so he could color match and get the mfg. code off of it. Do you think we got it back? Nope! Anyway, Mr. Garzon promised that the siding was ordered and he would get back to us asap as he was in Mexico for a family emergency. Well apparently, Mr. Garzon is in Mexico a lot or on his boat fishing. He stole my property, never responded to calls. When we finally threaten legal action he promised to return our siding so we could at least replace the missing piece. We guess what? It is December and still nothing. Yet, I have water damage from the missing siding. Guess where we are taking Mr. Garzon? You guess it. To court. See you soon!

I'm giving 2 stars rather than 1 because the finished product appears to be fine. Not what I…read morewanted, but it is what it is at this point. The ProVia Endure windows are functioning well, and the lifetime warranty provides some reassurance, though that confidence was significantly eroded by the process of getting here. A 1-star rating would be justified based on the experience alone. I hired Tacheny Exteriors in June 2025 to install three ProVia Endure casement window sets in my home. The project involved creating new rough openings, headers, and framing. The original contract was $15,200. Electrical work was not in the bid. Once walls were opened, wiring needed to be relocated, adding $1,458. This can happen with older homes and is worth knowing going in. If you're having new openings cut, it may be advisable to have your own electrician on standby. In my case, I had no choice but to accept the price given since the walls were open and the project needed to keep moving. Two of three windows were installed approximately 11 inches from the agreed placement. The basement window was also misaligned by 4 inches horizontally and 1 inch vertically. Tacheny initially acknowledged these errors in writing and offered to move the windows. After key staff left the company, that acknowledgment was walked back, and I was told I should have drawn diagrams on the wall to prevent the error. The project consultant, installer, and production manager all left during my project. The building permit was filed incorrectly as a replacement rather than a new opening, causing a required framing inspection to be missed. Tacheny was notified by the city in July 2025 to correct it, but the inspection was never called in. When I raised this, I was told the error was the city's fault and that most cities no longer require mid-construction inspections. I verified both claims with the city inspector and neither was accurate. The inspector accepted photos but noted the gap in the final report and that a vapor barrier was not installed on the living room header. The permit was also filed at approximately $10,100 despite the contract being $15,200. The NFRC stickers on the installed windows did not match the ProVia spec sheets from contract signing, showing Southern climate ratings instead of North-Central with significantly different air infiltration numbers. ProVia would not provide formal written confirmation, so I obtained a signed letter from Tacheny confirming the correct windows were installed. This might not have been an issue at all, but my trust was completely undermined by this point. Communication was a consistent challenge with extended gaps in responses and claims of communications I never received. Information from Tacheny was sometimes inaccurate and had to be corrected after I verified details with the city inspector. The project required me hiring a lawyer and a negotiated $5,000 settlement adjustment. The initial invoice labeled this a "Goodwill Discount," mischaracterizing the adjustment, and had to be corrected. Contract to final payment took nine months. I want to note that the issues I experienced, including communication failures, installation errors, blame-shifting to the customer, permit and inspection problems, and extended project timelines, appear to be consistent with experiences described by other reviewers on both Google and the BBB. Potential customers researching Tacheny should also be aware that there are two separate Tacheny Exteriors listings on the BBB, one in Minnesota and one in Arizona, with the same logo. Make sure you are reading reviews for the correct location. The windows work fine. The challenges were in project management, communication, installation accuracy, and permits. Document everything in writing, verify permit claims with your city, and be prepared to manage the project yourself.

Again, BUYER BEWARE. Tacheny's reply to our review is filled with several gross misrepresentations…read moreand is perfectly indicative of the spin they will put on any situation to avoid bearing responsibility. While they originally stated that we had "terminated" a previous contractor, that was patently false and they have since edited their reply to reflect that. We don't know why Tacheny would refer to a previous contractor (who was hired for roof repair) since it insinuates that we are people who habitually hire and fire contractors, which is also completely untrue. Tacheny challenges our statement that the cedar lap was in 'excellent condition' and instead states that it "displayed rot and cracks"--also untrue. The cedar lap siding is solid and has been inspected by a contractor who has extensive experience working on old home restoration. Tacheny can make all the conjectures they want about why the "prior owners installed metal siding", but we are actually good friends with the previous owner and know for a fact that the house was wrapped to lower the maintenance requirements (which was common from the 40s to the 70s because painting is expensive). At the time, we didn't know how much of the cedar was under the aluminum, which is why we were elated that almost all of it was still there, intact, and worth restoring. As for our insurance claim, we don't quite understand how they can take credit for a 47% increase in the claim value. Our insurance company is also curious about this since all of the roof and almost all of the siding had already been approved for repair back in 2022-an entire year before Tacheny entered the project. While they pointed out a few new things to the adjuster, our insurance company isn't sure how they would justify 47%. As we said in our initial review, please read the other one star reviews and note the similarities and patterns. And keep in mind that this is a company who filed an unjustified and overstated mechanics lien on our property without even the common courtesy of notifying us (we happened to notice it on an itemization list they sent us). And while they didn't want to refund us the $10,186.74 we asked for, they did offer us $5000 in exchange for not posting negative reviews. After all of the negotiations, we were grateful that in the end they chose not to refund us anything, because we feel it is more important to share our story and warn other homeowners.

WOW ... WE COULDN'T BE HAPPIER WITH JAMES VIBAR AND HIS AZTEC EXTERIORS COMPANY!!…read more We had James come to our house in Falcon Heights, Minnesota, in April 2021, to inspect our roof and gutters and give us an estimate for replacement of the roof and gutters on our 1941 house. We needed to stop roof leaks due to water backing up under our old shingles from winter "ice dams" that had produced ceiling damage on all the main floor rooms in our house. James used a drone camera and the latest "Hover" software to provide a very detailed quote and summary of the proposed work to solve our roof leak problems. He welcomed and encouraged our questions and responded promptly and thoroughly at all times. His subcontractors for new roof installation, gutter and gutter cover and siding installation in June 2021 were OUTSTANDING! We have recommended James and his Aztec Exteriors Company to neighbors and some friends. All have been very happy with his promptness and competent advice on how he proposed to help them solve their problems. If you are in the Minneapolis/St. Paul, Minnesota, area and have house problems and remodeling needs (both interior AND exterior), do yourself a favor and call Aztec to review your project needs, even if you are considering other contractors. You'll be impressed with his: * Attention to detail * Competency * Construction knowledge * Design sense * Integrity * Openness to questions * Pride of workmanship

Excellent communication with JG Hause from customer service to contractors. JG Hause worked with…read moreour insurance company directly to ensure that all storm damage was properly addressed and repaired in a timely manner. JG Hause completed our roof, siding, soffit, fascia and gutters. We are SO thrilled with our results! We could not be happier!! Thank you Josh, Kelly and Mel:)

From the owner: St. Croix Valley's Premier Contractor Family Owned and Operated Based out of the St. Croix Valley…read moreand serving the Twin Cities metropolitan area and Western Wisconsin. Jeff & Michelle Hause started their construction company in 1985. J.G. Hause has grown steadily to become an industry leader with a strong reputation for integrity, quality and value. We pride ourselves on our customer satisfaction. Whether it's roofing, siding, luxury remodeling or a custom home design, many of our projects are the direct result of referrals from past, satisfied customers. We'll be here for you when you need us, and our quality and value will remain long after your project has been completed. Put our experienced team to work for your next project today!

I've completed several home improvements this year and Timberline, particularly project manager Joe…read moreR., is a standout! From day one Joe has been enthusiastic, detail oriented, a great communicator and just a really nice guy. The work crews were efficient, friendly and hard-working and my projects turned out great. Definitely recommend!

Timberline did my restoration a few weeks ago, after a couple weeks of negotiation Ryan was able to…read moreget my whole exterior approved by my carrier, Roof, siding and gutters do to code upgrades. In my opinion, not many contractors take the time to do the work up to MN codes. Some just take the first amount the carrier pay out to make a quick buck and move on to the next job. Not Timberline. I'm very great full for the hard work the crew and the office staff provided for me so for that I give them a 5 star review and will recommend them to any of my friends and family. Side note. I've have not found a single nail on my yard since they used breathable tarps that won't burnt my lawn.

I highly recommend everyone stay away from TCR. TL;DR several roofing installation mistakes made,…read moresevere lack of communication from TCR throughout the entire process, and I was asked to write a review before work even began - red flag. After getting roof replacement quotes from 5 different companies, I decided to go with the second to cheapest option - which was Twin City Roofing. And of course, I got what I paid for. The problems began after I signed the quote and handed over the deposit check. I live next to a day care and young children play outside all of the time. Paul, the project manager that was working with me, suggested they perform all of the work on the 4th of July week since kids likely wouldn't be at the day care then. I arranged with my neighbor to not have kids there that week. A few weeks go by and I didn't hear from Paul or anyone else at TCR. The Friday before the 4th of July week, I reached out to Paul to find out when they would be coming and he said "Next week I believe". Then on Monday when no one arrived, I reached out to Paul again. He responded by saying he was on vacation and that Robert P. in the production office could help. I reached out to Robert and he said "I can tell you it won't be this week." Obviously I was unhappy that the roof wasn't going to be replaced that week but I was more upset with the lack of communication throughout the process. It should not be on the client to have to contact the company multiple times to try to get answers. Nonetheless, when the roofers came to replace the roof on my house, garage and shed, they came unannounced. The concerning issues came from work on the roofs. The shingles on the ridge of my shed transitioned from shingles that are meant to be put on ridges to what look like starter shingles. It is very obvious this is not correct. And on my garage, there is a full 15" of a starter shingle that is literally just hanging from the edge of my roof. How did this get missed?? And the biggest issue is with the flat roofs on my house. I asked all of the appropriate questions to Paul from the outset to make sure that there would be grading on the flat roofs such that all of the water would flow to the spout and drain. Alas, a few days after the work was complete, we got our first rain storm and I saw water pooling along the edges of the flat roof and heavy pooling in one corner. I contacted TCR on July 14th and sent pictures of all of these issues. I didn't get a response so I sent a second email on 7/20. I finally got a response from Tyler and he asked me when would be a good time the following day for him to check out my issues. I responded with a time in the morning. I then didn't hear back from him and he did not show up the next day. I was later contacted by Robert and he said he was working on a game plan on getting my issues addressed. Five days later (7/26), he sent another email saying he would have a game plan the following day and he would let me know. As you can imagine, I did not hear from him on 7/27. I emailed Robert again on 7/28 with no response. Finally on 8/9, Tyler came out to my house to take pictures of my concerns. He agreed that all of them need to be addressed. He said he would let me know soon what the next steps would be. I have not heard from him since. I emailed Robert on 8/16 telling him Tyler came out to my house and that I was looking for more information when the fixes can occur. I have not heard from TCR since - at all. I should have known from the get go something was off because after I gave Paul the deposit check, he asked me to write a good review of his efforts to boost the company. I was certainly not going to write a review for services that had not yet begun. If you do go with TCR, make sure to pay as little as possible up front so they have to come back and fix issues before they get their full payment.

This company is so disorganized and is losing employees. I was assigned three different project…read moremanagers and never received any information about how a phase of the project went. The crews showed up without warning three times, which is dangerous and disruptive for my tenants. They attached my gutters to rotten wood that was supposed to be replaced and left the gutter guards with space so debris can get in. I have never felt so helpless and trapped in a contract with a company that does not communicate about what is to come, what has happened, and what will be. I am not certain or confident that the work has been finished and finished well. They really broke my trust. The stress, anger, and fear that I have felt for the past six months cold never be worth the price.

I feel lucky we wound up with NJR. Noe was very responsive and explained the whole process from…read moreclaims to insurance negotiation to roofing. The insurance company was being recalcitrant about the damage and expected payment. Noe handled the negotiation process with the insurance company's inspector and claims adjuster from start to finish and kept the whole job at the quoted price with no surprises. Crew was very fast and respectful of property. Noe stuck with us afterwards to deal with the post install inspection and depreciation adjustment. Great experience, highly recommended.

Noah was dogged in working with our insurance company to get us the best claim possible. He took…read morecare of everything. The crew worked hard and diligently for 12 hours and clean up was immaculate. We have a couple of big projects on the horizon and we will definitely work with NJR again.