I'm here to share my personal experience with no lies. I have phone records and text messages to…read moreprove everything. I was contacted by the sales manager Julian about a Ford F-150 raptor. I told him I would come by and look at it which I did. Then I shook his hand and said I'm going to get it but it was after 1800hrs the credit union was closed. We agreed on a price, the next day I got off work and went to the bank did the paperwork and picked up the check the next day. The same day I pick up the check I'm in close communication with him and the sales woman! I call back one more time for a follow up she. Tell me someone is currently test driving the truck I told them I was going to get and the truck I have a check for. I called Julian to get an update he tell me the truck SOLD!! I expressed how unprofessional that was and the deal was locked in on my end. I took a hard inquiry on my credit due to thinking I would get this truck. Watch out for this place they say one thing and some else come along that doesn't ...... they will sale to them. They post the message after you leave a review and still don't fix the initial problem.

I purchased my 2022 f150 Burns Ford lancaster. Also purchased was a extended warranty. I was told…read moreas long as I kept the records for the oil changes I would be fine. Well, turns out that's not exactly correct. I was told inaccurate information. And now the warranty is no longer valid not only because I don't have records of changing the air filter. Even though it's never been recommended to be cleaned by Burns Ford of Lancaster or of york. I was under the impression by speaking with the service writer that my warranty even though came from Burns of Lancaster was still under the same umbrella as Burns of York. Turns out that's not correct. I believe what it was they were just looking to get extended business. Because I was never informed until now when I do need the warranty that I'm not covered. Because well it didn't transfer. Even though it's the same umbrella. Doesn't transfer. Not only that I've been going to Burns Lancaster Burns of York for quite some time for my oil changes. Last two times I've noticed before oil change first time half a quart this time 3/4 of a quart low. The truck has 83,000 miles on it. I looked a little further it's leaking from the VVT grommets on the valve cover gasket. Leaking an office to where I can smell it burn off the exhaust manifold. Leaking enough is to wear the air conditioning compressor has oil on it. Oh let me not forget last time I went I also had transmission fluid service done. To make sure I was up to date with all warranty issues or staying ahead of them. Well what they did they charged me for dropping the pan and changing the filter. Which was significantly higher in cost than it is for fluid replacement. I took about 10 minutes to clear it up.. so yeah I would think twice before going there.

Fantastic service. They are fast and polite. They figured out what was wrong with my suburban and…read moregot me out the door fast and super inexpensive. I have been thrilled with their service. We have been there 3 times for services and all 3 times have been superb.

We just purchased a tractor from Fred Caldwell dealership. The experience was great. Brian did…read morenot try to hard sale us. He was great to deal with and handled the processing without delay. We also had our older Kubota services by their team. Justin was fantastic to deal with. We explained to him what was going on with the Kubota and he knew exactly what was wrong and they fixed it. Justin was also great at demonstrating how all the bells and whistles worked on our new Mahindra. He kept us updated on all pickups and deliveries. Great team to work with.

I had my car, an '02 Camaro, towed to Dunlap-Johnson on February 28th; I was reasonably sure that…read morethe fuel pump was dead. I told this to the (new) service manager, Mat Johnson when I got to the dealership. Matt called back a couple of days later, told me the fuel pump was dead, and I authorized a replacement for ~$1400 and asked for an oil change as well. It was an extensive repair: the fuel tank needed to be removed and the exhaust system had to be dropped to allow that to happen. On March 11th, I received a call from Matt at roughly 12:10pm telling me that I could pick up the car. I called him back and explained that I wanted to go ahead and resolve an existent coolant leak. Both repairs were "completed" on March 13th. The issues began when I went to pick up my car, with the assurance that the fuel pump and coolant leak had been resolved. Total cost was $1755.29. When I started my car, I immediately noticed a loud metal rattling sound. Matt and the technician who had worked on the car came out to look at it. The technician looked under the car and stated that he had forgotten to put a bolt back in. He put the bolt back in - which didn't solve the rattle - and then determined that he had damaged a clip that held the exhaust lines. It would probably need to be replaced. He tightened a bolt and temporarily fixed the rattle. He then apologized to me and said that he didn't hear the rattle during the test drive because he had his earbuds in. I was allowed to take the car home, and was told to call/bring it back in if the rattling started up again. It started rattling again on the way home, and Matt told me they could get it in on March 19th. Over the next few days, I started to notice the issues with the service. I pulled the oil dipstick and discovered that the oil had been overfilled; also, the work order showed that the technician had used 5W/30 oil instead of the 10W/30 the engine calls for. I was confused, because the car's oil cap literally says 10W/30 on it. The radiator was low on coolant and the overflow tank was empty. There was a used shop towel in my passenger seat, the cap for the valve on the fuel rail had been left off (I found it on my windshield), and my oil pressure was reading 20 PSI higher than it had been. I called Matt on March 18th at 10:54am, and told him of the issues with the service. I wrote down a list of what I had found (see picture), gave it to Matt, and dropped off my car again. I showed Matt the issues with the car, including the massive oil pressure spike; he blamed it on an aftermarket oil pressure sensor that I hadn't seen before. March 19th, I received a call from Matt telling me that the low coolant was caused by a 2nd leak. They didn't pressure test the system after resolving the 1st leak. The second leak was found on the intake manifold; I asked Matt how difficult that would be to fix, and he said, roughly, "I don't really want to get into something like that on a car this age, because something is going to break in the process." Matt also revealed that the technician had installed the mystery oil pressure sensor himself because he broke the original part while working on the car and had not recorded the incident on the work order. From there, Matt proceeded to belittle me and act in an extremely unprofessional and condescending manner. He waved the dirty shop towel that was left in my car in front of my face, pointing out that it wasn't actually all that dirty. I reminded him that the towel itself was a minor issue and was simply another example of the carelessness the department had displayed. He then picked up my note, waved it around, and said, sarcastically, "Well I just want to make sure we talk about it, because it was #9 on your list." Matt continued to be unprofessional, and pointed out that he had made the original tech work on my car from 8am-12pm to fix the issues. Everything was presented to me as though I was being done a favor; even though every service after the first was just fixing mistakes made by the service department.

I purchased a brand new Z71 Chevrolet Silverado a couple of years ago. I had a great experience. I…read morefound my truck on line from a friends recommendation of Dunlop-Johnson, I called, spoke with the owner, we made a deal, I drove two hours and arrived late in the evening. Everything was ready for me to sign and exactly as we discussed. I was just browsing their website when I saw the Yelp link so I am just now leaving my review.

Had a great service experience today with Tindol Ford…read more Call to schedule was a breeze and the person I spoke with was very helpful to determine my needs and timing. Hota quote that was exactly in line with the final bill. Arrived right as they opened for service and was greeted immediately, confirmed what was to be done and was directed to the waiting area, where there is ample seating, free coffee or tea and vending machines. Service was completed in 35 minutes, no surprises or upsells, fast and courteous checkout and our car was well taken care of. Really pleased with our experience and treatment. Was worth going a little further out than the dealers closer to uptown who never got back to me,tried to put me through an automated maze of phone prompts and had horrible reviews to boot.

Terrible service department. They do not want to do warranty work even when you buy the car there…read more They do not call you when parts they order come in.

Great car lot they help people that can't afford any of the big dealers it's a buy here pay here…read moreand payments are around 300 to 350 a month with no credit check!

Stay away from this car dealer he sells dangerous cars and knows about it. He's arrogant nasty. he…read moreknows what's wrong with each car but will not disclose it. Stay away guys.

This is my second purchase from Clover Wheels. Great people and great cars…read more Sylvia P Johnson

I highly recommend Clover Wheel Estate! They helped us through the car buying process, were happy…read moreto answer all our questions, and made sure no details were left untouched. They are fair, honest, and professional. Big shout out to Nevan for his hard work, thank you!!