I traveled 4 hours to buy a beautiful C8 Convertible for my wife. T R Motors was amazing! The car…read moreis perfect. They took photos to send us and promptly answered every question. We were able to quickly make a deal over the phone. They genuinely treated us like family. All of the paperwork was ready when we arrived. The deal was flawless and fast. JaQuita was the best! I think they were as excited to sell us the Corvette as we were to buy it! Every single employee that we dealt with was exceptional. They appreciate their customers and it shows. It was a true pleasure to deal the the wonderful people at T R Motors!

I was very pleased with the sales lady, Lisa, who was very pleasant to work with. I simply made a…read morefair offer...she called the owner, and he accepted the offer. I paid with a cashiers check...Bingo, Bango, Bongo, and I was driving my purchase down the road. It's been over a week now, and, though my little car is old (2012) and has over 113,000 miles, it runs like a champ and gets me around town (exactly what I bought it for). The Scion IQ is not made anymore and is difficult to find. I'm thankful TR Motors had one in such good condition and with an extremely fair price.

I was looking for a 2016 Tacoma Off Road with crew cab and manual transmission and started my…read moresearch on Toyota.com. I've corresponded with 5 dealerships that asked me stop by to start the process and they don't even have the truck or any intention of locating since I wasn't physically there. Toyota of Gastonia was different, Dan Matkin send me an email and asked me to text him what I was looking for. We spend about 20-30 minutes texting and he was able to locate a truck and came to an agreement on the trade-in and purchase price on the vehicle. Granted Dan give me an estimated trade-in on the assumption that I was truthful with the condition of the SUV, the price was more than fair. I called and spoke with Nick Thompson and left a deposit on Friday and was called on Monday to inform me the truck was ready for delivery on Tuesday. We stopped by and dealt with Kevin Brown because Dan wasn't available, but he had handed Kevin almost all the paperwork and there was no bait-and-switch tactical involved. I was initially a bit reluctant, but Kevin was a great guy also. I was initially sold on the 2.9% for 72 months, but the promotion ended a day before while they were transferring the truck from another dealership. I did confirm the promotion rate ended through other dealerships as well, so it wasn't their fault. The best they had was 3.9% for 72 months, but Nick Thompson was able to meet me in the middle due to my credit score and off we went to the finance manager at the sister dealership at Mazda in well under 30 minutes. We planned on transferring the plate from our existing SUV to the Tacoma, but didn't realize that that wasn't possible if my wife, who financed the SUV, wasn't on the loan also. So in the middle the singing we had to start over again to add my wife to the loan and registration for the Tacoma and spend an extra 30 minutes. Jay Kumar, Finance Manager, had another customer waiting but never appears to be frustrated and he educated us on the different service contracts but was never pushy. We left after 90 minutes after arrival to take delivery of the Tacoma. But it doesn't end there, a few days later we received a tin box with cookies which were actually pretty damn good. I also had to text Dan again to get an official odometer reading so we can cancel the existing service contract on the trade-in. He responded promptly and still provide excellent customer service, even after the deal had already been closed. Buying a car at Toyota of Gastonia was by far the easiest and fastest car purchase experience for me and I've purchased new on several brands such as Acura, BMW, Honda, Nissan, VW and now Toyota. As with anything in life, your miles may vary. It all depends on who you get on the other end of the line. Dan, Nick, Kevin and Jay are definitely assets to Toyota of Gastonia.

Absolutely the WORST car buying experience EVER.. Poorly trained staff did not deliver on what was…read moresaid.. Huge runaround of course AFTER the deal was done.. No manager has a working voicemail .. Mailboxes are always full.. Terrible customer service I have had to escalate my situation with Toyota Corp... Zero give a shit factor in resolving a very unhappy customer.. I do not recommend this dealership don't walk, RUN AWAY..

I was extremely satisfied with Cassie Harlow for her honesty and patience with helping me to find…read morethe correct used car within my budget. The whole staff was very upfront with all information and answered all my warranty and technology questions.

Service Manager, Daniel, and his staff are top-notch! Whether it's a routine oil change, new brakes…read moreor a larger repair, the job gets done efficiently by expert technicians! A+++

Mark (owner) is a fair and honest businessman/mechanic. I highly recommend Shop at 160!read more

Mark was super kind. My car broke down and my phone broke in the same weekend. Not only did he go…read moreout of his way to take me to the cellphone shop, but also made sure that I made it back safely. He offered to fill my dad in on what was going on with my car and to inspect any new car that I purchased. He was very upfront and honest as well, which is obviously awesome. He also didn't rush me to figure out what to do with my car (which is awesome because I was in quite the predicament). Overall, highly recommend. They definitely care about people.

The whole team (owners, front office, technicians) are fantastic and easy to work with. They truly…read morehave everyone's best interest and affordability in mind. I just recently had a few services done for my 16 year old car and the B & B team ensure I am safe when driving to and from work. I am so glad I found this business; they are the Best.

Great service in a friendly and caring atmosphere. They truly care about their customers. I have…read morebeen a customer for years and feel I can get no better service anywhere. They make sure you understand what they are doing to your car. I have referred many people to them and they are also pleased. Excellent place to have your car serviced!

Great service always take very good care of me. They get me in and out in a timely manner.read more

My Focus was having trouble accelerating and white smoke would bellow out of the tail pipe.I called…read moreCherry rd Automotive and the guy I spoke with was professional and sound caring on the phone.After dropping my car off.Ryan notified me the next morning what was wrong with my end and was able to explain to me what was wrong with the car in a way I could understand and not just use mechanic speak.They priced fairly and finished the work by that afternoon.Now my car runs better than before.Ryan even told me if I have future issues don't hesitate to bring it back in.100% recommend to anyone who needs auto service and would bring my car back to Cherry Automotive.