I'm here to share my personal experience with no lies. I have phone records and text messages to…read moreprove everything. I was contacted by the sales manager Julian about a Ford F-150 raptor. I told him I would come by and look at it which I did. Then I shook his hand and said I'm going to get it but it was after 1800hrs the credit union was closed. We agreed on a price, the next day I got off work and went to the bank did the paperwork and picked up the check the next day. The same day I pick up the check I'm in close communication with him and the sales woman! I call back one more time for a follow up she. Tell me someone is currently test driving the truck I told them I was going to get and the truck I have a check for. I called Julian to get an update he tell me the truck SOLD!! I expressed how unprofessional that was and the deal was locked in on my end. I took a hard inquiry on my credit due to thinking I would get this truck. Watch out for this place they say one thing and some else come along that doesn't ...... they will sale to them. They post the message after you leave a review and still don't fix the initial problem.

I purchased my 2022 f150 Burns Ford lancaster. Also purchased was a extended warranty. I was told…read moreas long as I kept the records for the oil changes I would be fine. Well, turns out that's not exactly correct. I was told inaccurate information. And now the warranty is no longer valid not only because I don't have records of changing the air filter. Even though it's never been recommended to be cleaned by Burns Ford of Lancaster or of york. I was under the impression by speaking with the service writer that my warranty even though came from Burns of Lancaster was still under the same umbrella as Burns of York. Turns out that's not correct. I believe what it was they were just looking to get extended business. Because I was never informed until now when I do need the warranty that I'm not covered. Because well it didn't transfer. Even though it's the same umbrella. Doesn't transfer. Not only that I've been going to Burns Lancaster Burns of York for quite some time for my oil changes. Last two times I've noticed before oil change first time half a quart this time 3/4 of a quart low. The truck has 83,000 miles on it. I looked a little further it's leaking from the VVT grommets on the valve cover gasket. Leaking an office to where I can smell it burn off the exhaust manifold. Leaking enough is to wear the air conditioning compressor has oil on it. Oh let me not forget last time I went I also had transmission fluid service done. To make sure I was up to date with all warranty issues or staying ahead of them. Well what they did they charged me for dropping the pan and changing the filter. Which was significantly higher in cost than it is for fluid replacement. I took about 10 minutes to clear it up.. so yeah I would think twice before going there.

This is a great family owned dealership with very knowledgeable staff. The vehicles available are…read morealways listed below book value. I will only do business with this dealership. They also have a repair shop with some of the lowest hourly rates in the state. I Highly recommend purchasing a vehicle from here.

DO NOT USE THIS DEALERSHIP - they are frauds! The car was completely misrepresented. They said we…read morecould have a mechanic do an inspection, but it was Saturday afternoon and no one was available. We took the car into our mechanic first thing on Monday and he found a lengthy list of alarming safety concerns (fire hazards) and other issues. None of these things were disclosed to us by the dealership. The company is operating completely unethically and fraudulently. The owner, Roy, says he's been in business for 25 years, but he has ZERO customer service skills - he and his daughter-in-law were utterly rude and hung up the phone on me when I was calmly discussing my concerns about not feeling safe when driving my young daughters in the car. It was a total bait and switch! How can you say you can have a mechanic check it and when he does (and finds multiple issues) then you change your mind??!

bought carport 1st of november they raised price on me than i stressed to them i needed it done…read morewithin two to three weeks. a couple weeks later the company that they contracted to do work called me and said they would make contact within two weeks for date to do carport. than they contacted back again to say it would not be done til after holidays which would have been more than two months i told them i did not want carport anymore. they said j and s had deposit of $308 i had paid them. i had gotten letter from association and put in for permit with county, i contacted john at j and s sales six times with no return from them. went back to company doing work they said on back of contract says no refunds no back page on contract at all. i think not making contact back and calling yourself a business is wrong. next it will be court time.

I never thought i could say i had the most awesome experience at a Auto sales lot before yesterday…read morebut here they are. I bought a 2017 Silverado from Evans Auto sales and it was hands down the best experience i have ever had in purchasing a truck. I own a business and have bought many trucks but have never done so so easily. They had everything you want. Awesome inventory thats easily viewed online. Amazing customer service. They went the extra mile to make sure i had a full tank of gas before i left. And i also found out if you see anything you want on their site THEY DELIVER!!! This is great news because i can now help my mother who lives far away to get another car too. From people i know i can trust. You'd be hard pressed to get better service anywhere else. My only regret is i cant give them more than 5 stars on review. Shout out to Kaitlyn and Evan You guys are awesome!!!

Everyone there was friendly and efficient, it was family friendly I found jus what I was looking…read morefor and am very happy with my choice, I have already recommended evans auto to several of my friends

This company used to be ran by a good man now all I can say is... DO NOT GO HERE!!! Pressured my…read morehusband into a vehicle we put it under my name the day after the check engine light came on and it has been nothing but problem after problem. Most recently the truck transmission blew out and he told us to keep pushing it and let him see what he could do to fix it. Instead now my little family is stranded with no vehicle when I told him I needed a safe reliable vehicle and had a down payment. NOT A FAMILY BUSINESS! Not worth it

They stand behind their work and let you know what to do to limit the unexpected coming around the…read morecorner with your vehicle.

We have been using York Express Lube for years. They are fast, reliable, and often go above and…read morebeyond what is required. They have earned our trust with their honesty.