I went to the locksmith to get a couple of spare keys made. When the technician was finishing my job another customer came in asking about his situation. The technician stop his attention from me and went straight to the new customer. The technician was in the middle of cashing me out and I had to finish the transaction on the machine myself. I waited to see if they were going to give me a receipt. I stood there for 2-3 minutes being ignored by the technician. I had to pickup the machine and print my own receipt ! Technician basically ignored me after cutting my keys ! read more

Needed car door openers programmed and keys cut. Excellent service. They went the extra mile, especially with the key cutting. Price was cheaper than another recommended locksmith, so great value. read more

J&S Locksmith is a professionally run business with the years of experience in the Locksmith trade. If you can't get them on the phone, they'll call you right back. They are on time for appointments and have a very competitive service call price. I have done business with them for several years. I trust and will use them in the future. read more

The amount of knowledge that this person provided while coming out and changing the lock on our home was amazing! This would be a 10 out of 10 totally recommend read more

Great! Have used several times for decades! They do great work whether rekeying or other work. read more

If you have any doubts that truly awesome customer service exits, go visit J&S Locksmith. THEY ARE AWESOME. Exemplary service, awesome pricing, and just a good old fashioned small business. I brought in a key fob from a used jeep I recently purchased, and they were able to cut and program me two new keys (that I brought in with me) on the spot. I NEVER make posts about businesses, but Todd was just incredible. Go support local businesses like his!! read more

Recently I bought a used car from a online car sale service and needed one of the key FOBs programmed. They programmed the key in less than 10 minutes and the price was extremely reasonable. I tried to pay them more but they wouldn't accept it. Businesses like this are rare and should be supported so I will do my part and try to send more their way. I highly recommend. read more

They are the real deal when it comes to commercial locksmiths. Their team has a wealth of knowledge in all locking mechanisms. If you want it done right, they are your best bet. read more

I called J & S on 2/25/21 about two things: 1. Opening a car that I had lost the keys to and making replacement keys, and 2. About my Dad's safe that I could not find the keys to open it with. I was told that I needed to get a key code from the dealership. OK. I was told that he would talk to his safe person to see if he could do it. I am writing this on 3/8/21. I have received NO call back. Maybe I was supposed to call him back. Maybe I did not give him a phone number. It is unbelievable that a business would leave a potential customer hanging like this. A week and a half. I think I will pay the safe company a chunk of money to come out an open the safe. At least there will be no question of being able to do it. At least there will be no waiting for a call back. read more

The lady who answered the phone is rude and unhelpful. I called asking about service, and she basically said: "I don't have anyone who can help you." No attempt to offer to schedule for a future date. Unbelievably poor customer service. Would fire her immediately. That's not how you should be answering phone calls in a service-based industry. read more

I was in, waited maybe 45 minutes, and got an extra car key. And they threw in a mechanical in case I locked my keys inside. Paid $47 for it. Compared to the horror stories I hear about other locksmiths and dealerships charging out the ass for cutting the key and labor for programming it, charging anywhere from $150 to $1000 for the car's computer, it's safe to say I've come out way, WAY ahead. It's a small shop on Yadkin right by the gate onto post. And it's obvious they have a lot of ways to satisfy your locks and keys needs. Hotel key card slots, gun safes and wall vaults, even those locks I've seen in the barracks and on secure TOC doors. This place is affordable and they know what they're doing. Get a quote somewhere, then come here. I highly doubt you'll regret it. read more

I had a key fob programed here. Successful! The old man is a little brash (he doesn't mean any harm), but he is just trying to warn you that often there is only a 30% success rate for key fobs purchased online. (they are running a business and can charge for the attempt to program). read more

J & S Locksmith is the best. Todd came by and re-keyed all eight locks on my house. He also installed a new knob on one of the doors. He worked quickly and provided excellent, courteous service. He also took the time to give me some recommendations regarding lock upgrades. I would definitely use J & S again and I highly recommend them to anyone who needs locksmithing services. read more

For whatever reason, it was a pain to even find a brick-and-mortar locksmith shop in the area using Google. They were all a cluster of websites and phone numbers but no building. This place, my friends, is REAL. Came here with a rather seemingly difficult task. I wanted a duplicate key made for a Prius that uses those overly complicated SKS Key fobs. It also includes those odd key blades that can't be milled since they don't utilize the edge like your typical key. I believe VWs, Audis, etc. also use that type of key blade. I also needed someone that was able to program the SKS key fob, which for a while, I thought the dealership was the only place capable at doing it. After doing some research, I decided to buy an OEM blank with an uncut key blade. This place was able to cut the key AND do some wizardry to program the fob! It took the locksmith a little while since the fob was being difficult. She actually had to essentially zero the car's key program and keys and refill it (I am just kinda trying to remember the true terminology she used, I am not the professional). The total task? $40 for everything. The dealership would charge $95 for the key blade to get cut. They would tell me it had to get sent to California since it was "laser cut" in a state of the art BS. To program it? $150 and was told if it didn't work, I would still get charged. I can imagine that they would stop after the first try that my locksmith did, then stop and just charge me anyway. read more

Lost the key to my bike while i was on a trip to PA from FL, This lady saved my life, all the other locksmiths in the area told me it would take atleast a day to make a key, she went outside and within 2 minutes had my gastank lock picked. Amazing! Very nice and skilled! read more