Bought new headlights from a store thinking I could put it in myself. Realized it was way beyond my…read moreskill level for my car's model, and every other place refused to service me unless i bought overpriced bulbs from them. These guys agreed to help me out without hesitation, super friendly, short wait, and below the quoted price. I'd gladly go back

they were super helpful with my diagnostic issue!! They also did not make me wait at all!! I will…read moredefinitely be back!!!

I came to Gene & Sons Auto because my car wouldn't start. I told them I believe it's my battery or…read moreeither my starter. They charged me for a full diagnosis test when I came in there and told them exactly what I thought the problem was.

Mike came out and picked me up just off of I85 when I had transmission problems. I am not from the…read morearea so I was nervous as I waited for my insurance company to contact a towing company. When Mike showed up I knew I was in good hands. He arrived quickly, was super friendly, and was more than happy to refer a couple mechanic shops in Auburn before towing me to the one I chose. Would highly recommend!

Battery trouble with my classic vehicle required specialized help in Montgomery, AL. Willy Towing…read moreService. sent a Roger fully equipped to handle classic cars, with the right tools and experience to avoid damaging older electrical systems. The vehicle was jumpstarted carefully and safely, with extra attention paid to its age and condition. The technician maintained clear communication about the process and what to expect throughout. The cost accurately reflected the specialized care required. When a standard jumpstart could have risked damage, they handled the situation knowledgeably and professionally. I appreciate the agent and Roger, thanks a lot.

do not go here. I was out of town and was getting something checked on my door and they told me I…read moreneeded a whole new door. went back home and it took 10 min to fix tried to scam me for a whole new door.

I just picked up my 2016 Hyundai Veloster today from these guys. The work was very well done and…read moreexceeded my expectations. Once the repairs began I was met with great customer service and the guys down there were availible to keep me updated on the job the entire time. The body work is well done and the paint is exceptional. Could not be happier and got a warranty along with the repairs as well.

Im from Huntsville, Al. I was kn Auburn for a funeral and had a problem with my hood latch. Paul…read morewas able to repair it and send me on my way. Thanks Ray's

My son's vehicle was taken to Ray's in late August following a serious accident. The initial repair…read moreestimate provided to USAA was approximately $9,000. To date, insurance has paid Ray's almost $17,000, yet the truck remains incompletely repaired. The estimated repair time was also significantly inaccurate, resulting in substantial rental fees, as we were forced to rent a replacement vehicle on a daily basis due to repeated delays and miscommunication. When the truck was initially returned approximately six weeks later, the following issues had not been properly addressed: Pinstripe did not match Tail light chipped Paint chips above the front chrome bumper Tailgate was only attached by cables (unsafe for use) Rear differential locked, causing grinding noises when turning Large plastic piece left in the truck bed Gap in the front panel After the truck was returned to Ray's for an additional week, these items were corrected. However, the front tire still does not hold air. Ray's has stated the tire was not damaged in the accident and that they observed no issues during the six weeks they had the vehicle. However, the vehicle's app documents multiple instances of low tire pressure that were corrected during that period. Based on our experience, I strongly advise seeking another repair shop. Ray's demonstrated poor communication, misrepresentation, and substandard workmanship. I believe my son was taken advantage of due to his status as a college student and because he was limited to their services through USAA's repair network

Fair prices for body work. Had the front bumper of my car replaced after a trailer hitch knocked a…read morehole into it. The parts fit perfectly and the staff was SO friendly so no problems there. The only reason I didn't give five stars is because the color of the new parts does not match perfectly. If you look with more than just a passing glance it makes my white car look like it has a five o'clock shadow. EDIT: The company reached out and offered to fix the paint, great people!

Recently had to have work done on my car. From The outset…read morethey were professional, communicative, and didn't make me feel like an idiot for not knowing much about cars and and their maintenance. They also presented two different options for repair (one being much less expensive than the other). The repair work looks amazing, and they were under their estimate price when it was time to settle up. Had a great experience and would definitely encourage others to use their service.

Hayden's to the rescue! Used to tow my car to a mechanic. Owner Ennon Hayden was polite,…read moreprofessional, and came at the time promised. A wonderful experience, especially since the company I called before never showed after 2 hrs waiting, and wouldn't answer my calls again. I would recommend him if you need service in the Shorter/Tuskegee area.

My daughter had some minor car trouble and Hayden's Towing/Repair was helpful, pleasant and…read moreconvenient. My daughter is off campus at Tuskegee and we are in California. We were initially worried, but Mr. Hayden did an excellent job at taking care of her car. Great Work!