I was in a wreck on September 6th. My husband called to see if we could have my car towed to their…read moreshop bc he thinks highly of their work. I'm so glad they accepted my car. They were finished in less than a month! Completely shocked at how smoothly the entire process was and how kind the owner is. Plus my car looks GREAT! Highly recommend MPB!

They got my son's Jeep in and out on time as promised. That was the good part. Everything has been…read morea nightmare since then. Once we picked up the vehicle, within 2 hours my son was driving down the interstate and the molding around the front passenger tire started coming off and flew around and hit the front of the vehicle causing damage to the hood, grill and lights. It also pulled the right panel when the molding came off. Montgomery Auto won't stand behind their work and take ownership for the damages claiming my son must have run over something. We have paid the deductible and my insurance company paid them. Now we have to take the vehicle to another body shop to fix the damage Montgomery Paint and Body caused with their botched work. That's another deductible and rental car fees to pay AGAIN!

I recently took my vehicle to BMW of Montgomery to have the front rotors replaced. The customer…read moreservice staff up front was polite, courteous, and professional throughout the visit. However, after receiving my vehicle back, I noticed a marijuana-like odor inside the cabin. I also discovered a small tear on the front bumper the following day that I had not noticed before. This experience reminded me of the importance of thoroughly inspecting your vehicle before leaving the dealership or service center. Doing so helps protect both the customer and the business by making sure any concerns are addressed immediately. Barry B.

I had a great car buying experience at the BMW of Montgomery. My salesperson Gary Cooper was very…read moreprofessional, knowledgeable, patient and went above and beyond taking time to explain everything several times. He got me a great deal on my trade, along with addl discounts.

Fantastic service! They arrived quickly and replaced my windshield in less than 30 minutes. Very…read moreprofessional and respectful. I'm thoroughly satisfied and would definitely recommend! I like them

i can honestly say that ralph smith motors is the best car lot i've had the pleasure to deal with…read more i'm on my third vehicle and have been pleased with each one. the staff is great. they are friendly and accommodating. take the time to check them out and if you don't see what you want, ask. gwen johnson 100% satisfied customer

Very nice people to talk with on the phone and the car in the pictures looked great and I honestly…read morethought I would be buying it that day upon arrival. However, when I got there it wasn't the car in the photos at all...instead it was a car that looked as though it had been in a recent 4x4 event. It had missing paint over at least 6 sections of the car and it was clear to me that I had been baited. Again friendly service but not worth your time or money.

Overpriced service.Do not take your luxury vehicles to this shop. Oil changes should not cost $250.read more

Allen and his crew are second to none. Good business people still exist!…read moreWe (family of 7) were in the middle of a road trip when my car started driving weird and smoking. Pulled off, realized the transmission was either leaking or over-filled. Found Allen's shop. He was so polite and extremely welcoming. He was slam packed, but he knew we were stranded without his help. He fit us right in and did not hesitate to do so. They treated us as though we had been their customer for years. Got us fixed and we made it to our destination. Such kind souls and we are extremely grateful to them!! Thank you!!

We were traveling when we had transmission issues. One place we stopped at said we needed a whole…read morenew transmission, while another said they couldn't help us and sent us here. They had the best customer service, were honest, and fixed our issue (btw we didn't need a new transmission). If we lived in the area (heck even the state), we would definitely recommend everyone to go here before anywhere else.

Excellent and friendly customer service. Available to answer questions as needed, dependable,…read morequality, and reliable vehicles sold there!!! Also, if they don't have what you want on the lot, he will order it for you! What I was most impressed by is that he has the cars inspected and tested mechanically before he sells it to you. Bill (the owner) ordered my matt white, Mercedes S550 for me about three years ago. He found just what at wanted: a one owner car in excellent condition, with minimum miles and in the price range I requested! The car is truly an eye catcher and gets compliments when driven any where locally (even at the Mercedes dealership) and around the USA! If I could give the dealership above 5 stars I'd do so, for they are most deserving of far more!

I just had my windshield chip treated by Mr Larry and he was very kind, professional, and expert in…read morehis repair. He came to my location quickly and gave me a real assessment of my chip, which was tricky. Sure appreciate you, Mr Larry! Time will be the ultimate tell of the treatment, but he was up front with the possibilities and excellent in his work. Highly recommend.

Prompt on appointment time. Fixed 3 dings in my windshield and did a great job. Professional,…read morewould recommend to anyone.