Caveat Emptor - Let the buyer beware. THUMBS DOWN!
First let me say that I would rather write a great review, but I take my word very seriously, so the truth bears out. I called over a week ago and the call was returned the neXt day; we set an appointment for today between 11 and 1 - NO SHOW. No call - nothing.
So I called at 1:15 (1315) and Sue said: " he's really busy, give him a call here's his number..." Obviously, his phone worked because I did call him (so there's no excuse for not calling to tell me he was going to be late) and he said: "I'm busy with something, I'll call you right back." I guess I should have gotten the definition of "right back," because it's now over a half hour later and no call. Not much more to say on this one, just bad business manners.
***UPDATE****
I need to update this review; Jim was actually dangerously stuck working on something, so he physically couldn't be here. He stopped by just to check on things, apologize and give me the quote. Expensive read more