I haven't used them for me yet, I do have an upcoming apt. I was just really impressed at how well…read morethey worked with my husband who was going through Parkinsons. So nice. So I'm switching up@

Beware! I've taken my two kids (now 15 and 17) to West Main Dental for about 10 years. We liked it…read morefor many years, but recently (2025), every time we take our kids for a cleaning we're told they have 2-5 new cavities. I asked how our kids could have so many cavities when West Main claims to have properly sealed their teeth and they said, "Oh, that happens, sometimes the sealer falls out." I took both kids to my dentist (who I've gone to for 20 years) and she said there was decay under most of the sealers, which means the teeth weren't prepared properly before the sealer was applied. My son had 5 cavities under the sealer and my daughter had 8! No wonder the sealer was falling out. Now I'm paying to have all improperly applied sealers removed and replaced by a competent dentist. West Main Dental really failed my kids. Use West Main Dental at your own risk.

I deeply regret my experience with Dr Standley and wish I had sought a second opinion before…read moreproceeding with treatment. After moving, I saw this dentist for a checkup and was told I needed seven fillings, even though my previous dentist had only recommended monitoring those areas. Trusting their judgment, I went ahead with the work. After the fillings were placed, I experienced persistent dental pain. It hurt to bite down, floss, and even eat moderately cool foods --something as simple as room-temperature toothpaste became painful. I returned multiple times hoping for relief, but only minor adjustments, such as polishing, were made, and the discomfort never fully went away. Years later, I finally decided to switch dentists after living with ongoing pain. My new dentist noted that one of the most painful fillings might not be possible to fix due to its size and that another had a shadow near the nerve, meaning I may now need a root canal ("Doesn't it hurt?" my new dentist asked, surprised. "The other ones hurt more" I replied). I can't help but wonder if some of these fillings were unnecessary in the first place. I wish I had questioned the extent of the treatment before agreeing to it, as I am now dealing with chronic dental pain and uncertainty about my health. I may never be able to enjoy food without pain again, and I'm deeply worried about what my future holds in terms of dental work and discomfort. I'm sharing my experience so others can make informed decisions about their own dental care and hopefully avoid what I'm going through. The other 1 star review here mirrors my experience exactly, down to the flippant attitude regarding botched fillings. I wish I had seen it before.

dr standley and his wonderful staff have taken care of my mouth and it's various problems for many…read moremany years. he is always there to answer questions and explain procedures with a smile. office manager "t" always has the paperwork or insurance up to date and can help plan procedures to best benefit your pocket. dental assistant "p" is the epitome of organization and efficiency allowing the work to flow without a hitch. "j" the dental hygienist is the best i have had to work on me in my 60 years of dental necessity. she helped me get over my extreme gag reflex so x-rays are blase and i do not dread them anymore. i have had everything from routine cleaning, and fillings to root canals, bridges, and implants and all with the greatest of skill and success. will never go to another dental practice! thank you team standley!!!

This is a very dishonest dental clinic. They charged over $500 to extract a single tooth and…read morerequired patients to pay upfront before seeking reimbursement from their insurance. Patients have no idea about their pricing beforehand and end up paying out of pocket without understanding the cost. I paid $533 for a tooth extraction, but my insurance only reimbursed $119 because the clinic's fees are much higher than what the insurance company is willing to cover. At other dental clinics, you only need to pay less than $200 out of pocket, and $179 of that is a once-a-year fee that won't be charged again for your next visit. I strongly advise everyone to avoid this greedy clinic.

AVOID THIS SCAM, graduate students! I was looking for a new dentist and spoke with their…read morereceptionist, who assured me that they take graduate students' Delta Dental and have plenty of grad student patients. She warned me that they require payment upfront and then submit the bill to Delta Dental for reimbursement. When I arrived for my appointment, I confirmed this information again with the front desk and my hygienist. A simple check-up with no problems or peculiarities cost me $300!! Delta Dental couldn't cover more than half because of Anderson's exorbitant rate! A Delta Dental representative told me she'd never seen anyone charge so much. It took five weeks of back and forth with a rude Anderson Dental administrative worker, who kept interrupting me, telling me to stop talking, and spouting nonsense about the importance of communication and recognizing that these processes take time (FIVE WEEKS!? Just admit that you forgot or were trying to wait me out) to receive payment from Anderson Dental after they'd acknowledge that they had misled me. These people are scammers and their workers should be embarrassed that they stoop to trying to steal from graduate students. Never going back.

While I have a wonderful experience with the hygenists here, the office staff have continually…read moremessed up my personal information, even after mutliple calls and reminders to fix this. When I do call, the staff are often rude and abrasive, leaving me feel unheard. They have charged the wrong insurance leaving me with an unpaid balance they say I must pay before scheduling an appointment or before they will submit a claim to the correct insurance, as well as contacted and discussed my information with my parents despite me being over the age of 18. While my in person experience has been great, the headaches I have had due to this negligence often has me wishing to go to another dental practice in town. When I called to attempt and correct my information the most recent time, the office staff began telling me about my brothers insurance and balances. I am concerned about the handling of private information in relation to HIPAA at this practice.

I hadn't been to a dentist in 18 years, but now I had some bad tooth pain. I was nervous. I walked…read morein and was greeted by Mary at the front desk. Very nice and professional. I looked around a little. Good-looking place. Clean. Orderly. I filled out the paperwork, waited maybe 3 minutes, and Angela appeared. Again, super nice & professional. She seated me, did the preliminary work, and within a minute or two my new dentist arrived. Dr. Jeff Brunson. Really good guy. He was excellent. He checked me over, did a quick x-ray, scheduled my procedure, I returned in 2 weeks . . . and twenty minutes later walked out extremely grateful. I felt so much better. Dr. Brunson is a very fine dentist. Nothing hurt. The cost was way reasonable. If you haven't been to a dentist in a while, check this place out. They take great care. Thanks to Mary, Angela, Judy, and above all, Jeff.

this is the best dentist office ever they were so kind and helpful. The assistants were so…read morerespectful i look forward to coming for my cleaning!!!

My experience in this office was great. The staff was friendly and professional. My hygienist, she…read morewas fantastic. Very knowledgeable about her job. I'd recommend this office to anyone in need of dental care needs.

Gotta wonder about some of the clients that leave reviews here. You can just tell they fall in the…read morecategory of "customers are not always right"! I've gone here for years and years, but I also religiously take care of my teeth and know that sometimes multiple visits can be needed for a crown or cavity-heck even a root canal! The office is top notch clean, great staff and follow through. Take x-rays on time and when I had a whiney unsettled crown tooth they kept seeing me to get it fixed- teeth are like toddlers sometimes they need a good reset, less sugar and multiple opportunities to perform well. Also-pay your bills ppl.

My main issue is that I called prior to going for routine dental work to inquire if they took my…read moreinsurance. I discovered later that they take all insurance. The big issue is whether they are in the network of the particular insurance. I found this out after my work was done and now I am stuck with a bill of nearly $200. I am retired and on a fixed income from Social Security so these kinds of slight of hand are troublesome. I learned a lesson which will help in future conversations with medical and dental providers. The office staff and dental assistants were are friendly and kind--I am just left with a bad taste in my mouth that this information was deliberately concealed from me--since I did not specifically ask the network question. I will from now on. I will not be advising people to go to this dentist however.

Office Experience; they are still billing me for a service…read morethat my insurance paid June 2024

very unprofessional!!!! the receptionist acted like a five-year-old kid after being a patient for…read more17 years. I'm done.

Can I give less than 1 star? Be prepared to have an extraordinary number of x-rays done. She took…read more18 during my 82 year old mother's first visit before asking for files from the previous dentist in Indiana. (We provided contact info a month before the appt.)Her receptionist told me this is standard for all dentists--in my 62 yrs experience, it isn't. She recommended an extraction that another dentist said may not be necessary. Add to this that the assistant didn't appear to be trained and had to be instructed by the dentist on every procedure, it was not a good experience. My mother will never go back, and I cancelled my appointment. Spend your money elsewhere.

Can't rave about this place enough! The location is a bit tricky to get in to (one way entrance and…read moreexit for parking) but the staff more than make up for it. If you're looking for a dental office with TVs to watch while getting your teeth cleaned, this is not it; if you're looking for a super thorough dental exam in a friendly environment then this is your spot. Scheduling is flexible as they're open a bit later on weekdays and on Saturdays as well. The hygienist I had was terrific, Kathy herself was in and out of the appointment but gave me advice and information for a longstanding teeth/jaw issue that I'd never heard of before. I'm not originally from the area so finding a trustworthy dentist who cared about me as a patient but also wasn't going to suggest unnecessary and costly fixes was important, and I've definitely found that! A great little family owned practice in Champaign!

After painful experiences trying to schedule cleanings (I made an appointment online - then receive…read morecalls from the receptionist threatening to cancel if I don't call and confirm) we finally had cleanings. I was presented with an estimate for two crowns and other procedures I did not request. I reviewed the estimate and called my insurance company to confirm it was accurate - it was not. I took the estimate back into the office and the billing admin (Treasure) seemed very annoyed and blamed the errors on the receptionist (Monique). I asked for an updated estimate - never received one. I asked them to send my insurance company an estimate so I can at least have a more accurate estimate of what I will be paying - it's been 4 business days and they have sent nothing. I DO NOT recommend this business if you have the means to go elsewhere. Very unprofessional.

It was very difficult to get appointment in a timely manner. Receptionists sometimes not plesasant.read more

Professional and Knowledgeable. Easy to work with. Dr. Brunson is able to effectively communicate…read moreprocedures with me. Whereas some dental offices charge me a big chunk of change for 15 minutes of their time, he gave me a free evaluation! So far, I've had two crowns done here, both were done in a timely and effective manner. They've been holding up for close to two years with no issues. I've tried other places in Champaign, but this office is definitely one of the best in town.

Great guy! My father was a dentist for forty two years and my father gave him a five star rating…read moreas a Doctor as well!