Very clean and extremely helpful and happy staff. They were welcoming right as we came in. The…read morestaff goes above and beyond. I have nothing bad to report from our services we received at First Midwest bank.

From the owner: Built on years of exceptional service, First Midwest continues to provide traditional customer…read moreservice in a digital banking age by providing banking products and services for all stages of life. As a locally owned and managed community bank, we are efficient in responding to customer needs. We listen to each situation and offer appropriate solutions to help our customers meet their financial goals. At First Midwest Bank we pride ourselves our commitment to the communities in which we live, work and play and the loyalty of our employees to our organization. Want to be a part of the First Midwest family? Stop by a location today or explore our website to learn all that we have to offer.

I recently moved my business from the worst bank I ever had the misfortune of doing business with…read more(i.e., Simmons Bank, where it was all about them) to Central Bank, one of the best banks I have had the good fortune of doing business with, where it is all about the customer. I had almost forgotten what it felt like to deal with a responsive, customer-focused bank whose people and technology make everything easier, infinitely less frustrating, and infinitely more satisfying. From the moment I walked in the door, the positive energy and the customer orientation of Central Bank's culture was palpable. And the professionalism, competency, and responsiveness of Central Bank's people was immediately apparent. You really can feel and see the difference. In some banking relationships, inertia can take over and gradually one comes to accept indifference and mediocrity. And it may be exacerbated by a feeling that all banks are the same. Well guess what? Central Bank offers compelling evidence that all banks ARE NOT the same, and it shows in every interaction. Central Bank understands that meaningful, trust-based relationships are earned everyday. What's more, Central Bank does not mistake or confuse a series of transactions with what it means to have a "relationship." So here's the deal. If you are new to Columbia and are looking for a great bank, Central Bank is an excellent place to start. I wish I would have started with Central when I moved to Columbia in late 2019. Or, if you are a customer of a bank where you feel, at best, ignored or, at worst, abused - - do yourself a favor and have a conversation with Central Bank. I am confident you will find, like I did, that it is worth the effort. You will be glad you did.

From the owner: Central Bank is a privately held $11.6 billion bank holding-company headquartered in Jefferson…read moreCity, Missouri. The Central Bank family includes 12 regional banks, Central Trust and Investment Company, Central Mortgage Company, and Central Technology Services. We specialize in community banking, focusing on delivering leading-edge technology with a network of more than 140 branches operating in Missouri, Kansas, Illinois, and Oklahoma; and more than 22,000 ATMs nationwide.

I called today for help with my account. Coyote was very helpful and made things easy!read more

Terrible place to get a loan from there online banking system is absolutely trash and make it so…read moreyou have to transfer money to them to make payments or pay a 15 dollar fee every time you want to make a payment. also when I had problems with my loan nobody in the office knew how loans worked except for the manager which i had to wait for 2 weeks and multiple phone calls to get in contact with. Overall go give your money to an actual bank and not this scam of credit union.

I came in here with a compromised debit card and everyone was very nice. Felt in a way better mood.read more

I already posted a question , based on my interaction with the bank I gave 4 stars , the previous…read morereviews are 2 & 3 years old and I don't think are reliable . The bank tool over from landmark bank and was in transition stage so maybe that's why they had a bad rating.

Do NOT use this Bank. They replaced Landmark Bank, which was our bank for years and years. When we…read moremoved to Tucson, we kept Landmark bank. We have been good customers for years. Then, when it switched to Simmons, EVERYTHING changed. All we had was a simple checking and credit account. When my mother died, I sent them her death certificate as required by law. They are still sending her mail. My father is also on the account, but they keep sending it addressed to my deceased mother. My father is in his 80s and couldn't figure out how to use their online system. I was helping him. They made it almost impossible for him to use it. We decided to end our relationship with them and asked them to remit any monies or tell us how much we owed on the credit line. I called them over and over and finally they gave me an amount. We paid it and thought it was over. We JUST received a bill from them for $5.57. They threaten further recovery. It's amazing!! And yes, they addressed this mail to my deceased mother AGAIN. Please, there are plenty of good banks out there. Do not use this negligent firm.