I had two furnaces and air conditioners replaced in an older duplex and the service I received from…read moreDonovan & Jorgenson was exceptional. From the representative that provided the quote, the office personnel that answered my many inquiries and questions, to the technicians that did the install, the experience was flawless. I was encouraged to get several quotes and Donovan & Jorgenson's estimate was in the ballpark of all the others; actually offering above standard units compared to others. Would highly recommend them to anyone looking for top notch service and expertise.

I contacted Donovan & Jorgenson to have them check out the boiler on our hydronic heating system…read more This was a flat-rate fall 'tune up,' and I didn't have very high expectations. Two techs spent most of the morning tearing into the boiler, cleaning and testing, and reassembling it and testing further. They worked methodically and meticulously. They completely contained and vacuumed any mess as they brushed out the burners and the heat exchanger. They were cordial, they answered all my questions, and they never stopped working until the job was done. Ours is a fairly 'messy' system, with four zones, five pumps, a heat exchanger that's bigger than the hot water heater, and a few other curiosities. The techs seemed to be familiar with all elements of the system. We've been in this home a relatively short time. The previous owner recommended Donovan & Jorgenson to us, and now we recommend them to you.

Top notch, professional service…read more Seider came recommended by both our realtor and the former owner of our home. Unfortunately, our first interaction came due to near carbon monoxide poisoning. We awoke in the wee hours if the am to the lights and sirens of the fire dept arriving because our CO monitors had gone off. Seider was quick to arrived during a huge snowstorm with an emergency weekend call. The corrected a disconnected outlet/exhaust from.our boiler, and were prompt with arranging a follow up service call to correct the issue that caused the exhaust to come off. An issue with the sparking mechanism was causing gas to build up in the unit, from what I could gather. Our technician seems knowledgeable about our unit, and had all of the parts and tools he needed to diagnose and repair it. The prices seemed fair, things were explained well and a detailed invoice was provided. Despite high demand during a major storm, they were able to correct our immediate safety issue in a timely fashion. We felt well cared for, and would definitely use them again.

Addition - After Making this post, the Owner did reach out…read moreto me and apologized for the actions of some of the other employees, refunded more then half of the money, and came and fixed the electrical to that which was originally agreed to. The Owner Made it Right. Notes to the Owner: Bart that showed up today, was professional. He was Apologetic for what had happened up until this point. And cleaned up the previous mess that had even been left by Joe and Dan. This is how management should have been, and should be. Even when Ben (The master electrician/Manager showed up today) he was making excuses for his actions. That too many people message him and it's easy to forget about something. This isn't the paying customer's problem. If you make a promise to a customer, and you don't keep it, you've messed up. Original Post - If you want timely response. Don't use Seider. If you want the work done that was agreed to. Don't use Seider. If you want Employees Fighting in your house. Don't use Seider. I have had a series of interactions that left me not really wanting to work with the company. After Rude employees, unprofessional behavior, and taking forever to get me scheduled, I would recommend going to another business. First interaction was fairly strange and unprofessional. I was contacted after submitting a form, asking me to reach out to schedule service with Ben, their master electrician, on August 3rd. Upon reaching out to him, I was questioned as to why I was calling this number, who gave me the number, and didn't help schedule. I had to reach back out to the scheduling person that told me to call Ben to get it on the calendar. I had a guy come out for the initial investigation on Friday August 7th, and was told that I can call over to get it scheduled, and they will make it a priority, because the electricity was out in my bathroom. Upon calling to try and get scheduled, the scheduling person stated they would need his paper work in order to schedule me, and they would reach out on Monday. He asked me at that time if I wanted my bathrooms vanity light and the fan and heating lamp on seperate switches, which I stated yes. They didn't. I waited giving the company benefit of the doubt (Employee stated they were fairly busy). Friday the 14th of August I reached out for an update, got the run around because the scheduling person wasn't there. I had to call back again, and again, and again, before they FINALLY got back to me August 24th (17 Days later --- WOOO Priority) to get me scheduled for September 1st. The two guys that were working on my house on September 1st were shouting at eachother, calling eachother names, criticizing what and how they were doing the work, one of them threatened to stab the other, threw things down the stairs, and didn't install the vanity light and fan and heating lamp on seperate switches. I rarely leave bad reviews without talking to management, and attempted to get this fixed. They stated they would get back to me that same day about a resolution (IE, either some money back or getting the switch situation fixed.) That was September 2nd. One of the two employees (Joe) Called back to apologize for his less then professional attitude the day of, but As of today (September 14th - almost two weeks later) Management still has not done anything to resolve the issue.

This man was working on a neighbors house when I asked him for help taking out 3 screws from a…read morescooter I was returning. I was to weak and struggled. This gentleman went above and beyond and out of his way to help me a stranger. We should honor this kind man and support his local Wisconsin business. Mr. Ed 262-649-4233 http://www.protechmechanicalhvac.com 24/7 Emergency Service. Heating & Cooling. Thank you sir for your help may g-d bless you greatly

This company is truly top-notch and I highly recommend them especially my Tech Cameron. Customer…read moreservice is outstanding and their commitment to their customers is admirable. They do amazing and fast work. They also conduct post-completion quality assurance checks to verify the work is finished to standard. Great company. Reliable, friendly, and hard working tech Cameron is. Nothing but good things to say.

On July 30, 2024 a technician came to my house to provide an estimate on a pluming job. I…read moreinformed him I had other estimates but would wait for Heiden plumbing's before making my decision. He stated I would have it via email in a few days. I called the office on August 5th looking for it, the office personal reply was " we will reach out to him and have it completed and sent within 48 hours". On Aug 9th I called the technical directly. Both times we confirmed my email address. NO estimate ever arrived! If you are not interested in the work just be honest and say so. Would not recommend based on the lack of follow through with a simple estimate.

We had a totally backed up, plugged sewer line. 2 other plumbing services could not get through the…read moreplug to see where the problem was. It was filled with water. Heiden was able to get it flowing in order to see the cause. The pipe from the basement to the connection in the street needed replacement. They were able to use an underground process that did not disturb any of the landscaping and fixed the problem. They were both efficient and kind. They cleaned up everything. Not inexpensive, but MMSD has a program for pipe issues that does assist with the cost but you do have to use approved contractors. Heiden happens to be one of those contractors. After using them, I know why they are approved. They helped us in an emergency situation and I would highly recommend them.

I've been trying to dissolve a dispute on two service calls with John for over a week with no…read moreresponse. I've been a customer with them for many years but maybe the new management team does not have the same integrity as the Misurelli's did!

We recently had a Mitsubishi heat exchange system installed in our house with mini splits for…read moreupstairs bedrooms. We had a great experience with all aspects of the evaluation, quotes, follow-up, and installation. Everyone was informative, answered all of our questions, and provided follow-up for any issues. Definitely would recommend this company if you are looking to improve your HVAC system.

Our AC stopped removing heat from our home during a hot Summer week. All Star (technician: Tony)…read moreshowed up within their scheduled arrival time, quickly diagnosed the issue(s), replaced the necessary parts from their stock, performed basic maintenance, and had us back into our comfort zone with in no time. You can count on All Star Heating to offer you their excellent knowledge and great service to get you through the Summer heat. Thank you!

I have used All Star since I moved to Hartland 10 years ago. I purchased my AC unit from them and…read morehave been very pleased. The owner came over and showed me all my options before purchasing the unit. I have had his technicians do routine maintenance on my furnace as well and they have been both friendly and knowledgeable.

Tyler did a great job tuning up the furnaces at our duplex. He was thorough, yet efficient, and he…read morefully explained the work performed. The price was just right (less than $250) for an annual service plan. I'd trust Uttke to provide quality services again should we need them in the future.

I called Uttke to give me a second opinion on my furnace in Bay View, after a competitor told me I…read moreneeded an entirely new A/C and Furnace, and furthermore that my air handler was cracked, and carbon monoxide was potentially leaking into my home. Uttke performed a diagnostic and confirmed what I thought all along--the air handler was not cracked, and there was no carbon monoxide leaking into my home. The system was cutting off because I had installed one of those "smart" thermostats that have given homeowners so much trouble. Uttke did show me a good replacement for my furnace when the time came--a mid-range Armstrong furnace. I appreciated their integrity. I went out of my way to purchase AprilAire filters from Uttke because I appreciated how I was treated. Fast forward a couple years and I had moved to Cedarburg and needed two heat pumps. I called Uttke, got an in-person assessment, and a quote. I purchased on the spot and within days I had two heat pumps installed. Uttke was great in terms of communication to make certain the units were placed where I wanted them, and where they would make the most sense. I would recommend Uttke with confidence.

First time using Pro Serve. I needed to have my home's water supply switched from well to city…read more They were able to come out right away to assess the project, and the estimate followed shortly after. Unfortunately, the area experienced heavy rainstorms, which put our project on hold while they handled more urgent work. Once that backlog cleared, they were able to get back to me and complete the job. Super helpful people, both in the office and on-site. I would definitely recommend them to others.

They charged me more than my divorce attorney did. Shameful pricing. Don't hire these guys. I feel…read morerobbed.