My warranty company-Sub contracted NORMAN'S HOME IMPROVES LLC To do the plumbing.He excepted the…read morecontracted, Jason of NORMAN,S HOME IMPROVEMENTS LLC, called me that afternoon, to set up an appointment to start working on the plumbing system, to replace leaking valve at the base,while snaking the toilet.Mr. Jason is a Professional and knowledgeble in all area of NORMAN'S HOME IMPROVEMENTS LLC, includind Plumbing,Electrical Hvac Carpentry.

We recently moved into a house and this was our first time hiring a plumber. That being said, it…read morewas daunting to decide who we wanted to go with. Jay from Norman's Home Improvements made the decision easier for us, as he was thoughtful and willing to discuss our possible plumbing issues right away, before even booking an appointment. I wouldn't hesitate to recommend Norman's to anyone who was looking for assistance. Our experience was a good one, and our issue was resolved with one visit. The total cost was especially reasonable, and we feel we learned a lot in the process - it is always a great thing when someone is willing to explain things to you and answer questions, versus just completing the job. I reached out to numerous plumbers and companies, but Jay's response stood out right away. While most people were happy to give me a (fairly high) ballpark quote which left me wondering if I would be taken advantage of for my lack of plumbing knowledge, Jay was happy to discuss the possibilities of why our kitchen sink had stopped working for no apparent reason ahead of time, before even booking an appointment. He was able to come take a look at our sink just a couple of days later, on a Friday evening. He spent some time discussing the plumbing of our house with us in general, which was extremely helpful as we only moved a few weeks ago. He was happy to answer questions and make sure we understood things, which we really appreciated. He was professional and explained the cost ahead of time after diagnosing the issue and prior to completing additional work beyond the base service fee for the visit. Norman's Home Improvements was a good first experience for us, and I would gladly hire them in the future for additional work. In addition to plumbing, they also do work on electrical, HVAC, and carpentry. We would highly recommend Norman's and we especially appreciated the willingness to not only perform the work but explain the process to us as well.