I have been shopping at the Leawood ATHLETA for years ---- it is a store I can always depend on for…read moreclothing that makes me feel good and that will last. One of the best things about this location is Chelsey, the Manager. She always greets me by name as soon as I enter the store ---and always has suggestions and ideas for me. She works her tail off at being proficient and in making her customers feel welcome. She has an exemplary staff who have been there -- some of them for years - and who are a delight to work with. Chelsey is an example of what all Managers should be. Nancy Jewell

Been shopping there for years. Always a good experience. Today the person helping me, Emily was…read moreamazing. She helped with an online return/ in store purchase exchange. They didn't have the size and color of pants I was wanting to exchange. However she introduced me to a new pair of pants. Can't wait to wear them. She was extremely helpful to me and also to her employees. I will look for her when I'm back at the store.

I just had the BEST experience at this Buckle. The employee, Jade, made my day!! She was helpful,…read moreso kind, and FUNNY! Thank you Jade!

Employees were super nice and helpful, their online selection has a wide variety of sizes of their…read morein store products. For $6.99 you can ship it to your house or for free ship it to the store. I ordered two pairs of pants and was able to get a size I don't find very many places. They placed the online order for me. It also has a nice, clean, and orderly vibe.

When you need quick wardrobe upgrade and need all accessories: shoes, purse and earrings.. this is…read morewhere you should go! Dillard OPKS has a large shoe droatiehere you're sure to find what you looking for. I found 6 pairs of shoes that I wanted to try on. Faith had assistance but carted them out to me. I identified two competing shoes and immediately decided on both; one for pop of color and the other for boldness. Onto earrings: this was not a pleasant experience as we were ignored my the male associate. So upon asking for help he decided to assist another lady who happened to simply walk up. We received assistance for another sales person and when I asked about formal purses, she even escorted us down to get assistance from a real gem, Alyce! She was once a personal stylist so she wanted the whole rundown of the event and dress. She personally talk to me about occasion appropriateness, balance and harmony with my shoe choices! I was so appreciative of her attention to detail. We even walked back to jewelry and found better options and after my purchase she walked me to show me nail polish to get. THIS IS CUSTOMER SERVICE! Give this woman a RAISE AND PROMOTION! My rating was going to be 3 stars until I recalled my interaction with ALYCE!

Dillard's used to be my favorite store but now I rarely shop there. Prices are high and not enough…read moresalespeople to check out. So sad!!

So glad this location is still present on the plaza!…read more Greeted, assisted and salespersons so helpful in my fitting and selection of evening wear!

I am giving this location 5 stars because of their staff. I was greeted upon entry and I noticed…read moreseveral customers who walked in were greeted by name. The employees would check on me every so often to make sure I didn't have any questions and were very helpful with suggestions and sizing. This store has the most courteous and friendly employees!!! I don't always get that feeling when entering other BR stores. My local store at Ala Moana has some of the worst customer service and I never feel welcomed in their store. Will definitely stop by whenever I am in the area and shop here again.

The clothing is gorgeous and so well made. The employees were all smiles--like they actually love…read moretheir jobs (imagine that!). I wanted one of everything, literally. Jeans, tops, dresses, shoes--they've got it all. I will definitely be back

There was horrible service, the employees practically ignored us the whole time, I was going to buy…read morea bracelet and I went to the checkout and waited for around ten minutes in that span, every employee ignored the fact that I was waiting to check out all the employees where walking around literally doing nothing and side eyeing me just waiting to buy my tiny bracelet and mind you there where at least 5 employees ignoring me purposefully, I also noticed one of the employees was just trying on clothes on the job, I also felt extremely judged the second I walked in, which is weird considering I want to purchase some of your items, and you are making me feel not welcome, it should feel like a welcoming environment. I will not be coming back ever again.

This is the most reliable one-stop shop for women's fashion. Despite being a busy location, it's…read morealways neat, organized with kind employees. My go-to section is always the shoes, as all guests are courteous of each other within the small aisles and the deals are unbeatable. For example, I found these OC sneakers that are never on sale! They have a good selection of Sam Edelman and Jeffrey Campbell, which is surprising as those are recent bestsellers at Nordstrom's and typically wouldn't get passed down to clearance. Though I've been coming to this location for years, the employee I spoke to really motivated me to write this. The kindest older woman checked me out, immediately curious about my purchase because she needed shoe recommendations. It felt like she genuinely cared about my opinion and was happy to have a conversation. In retail, you know this is far and few. She assured me about the return policy when I asked about it and helped me quickly locate my rewards. I unfortunately cannot remember her name, but if it helps, she said she has an upcoming knee surgery, which I wished her the best on her recovery. She made my night.

Does anyone find NR to be their kryptonite? Yeah I can't leave without something in hand…read more Found several shoes on two separate occasions, adidas footwear and cutest Sam Edelman pink slip ons. Oh and I found some themed Mickey & gang glassware

So much fun stuff!! The staff is very friendly and helpful. There is something new that I have to…read morehave every time I go in. Highly recommend.

I cannot recommend this boutique more! While the KC Chiefs were on their way to the Super Bowl…read morethis year, they offered a t-shirt with a quote from our TE, Travis Kelce! Since we were celebrating the whole week prior to the Super Bowl at school and had a Travis Kelce day, this was the perfect thing for several of us to add to our Chiefs collection. Anna could NOT have been more accommodating to our special order. While I tried to be very organized for her, she provided incredible communication, provided front porch pick-up and had them all done quickly! I can't wait to order more from this adorable boutique soon! Thanks, Bella B Boutique! Go Chiefs!!

Fun and trendy. Fabulous selection and incredible customer service. Love this place. Thanks Kat…read moreand Susan!

I bought 2 items one day and tried a dress on that was 132.00 dollars that I said I was going to…read morethink about, I wasn't sure about it. So I decided that night to go back and try it on again to decide for sure and they said it was gone, it wasn't even 24 hours later. The owner of the store helped me this time and told me she could special order it and I asked about returns, since I wasn't sure about it and she said that I could get merchandise credit but they didn't give cash, I said fine because I could find something else to buy. Then she said they were having a trunk show from this designer in 2 weeks so I could wait for that and she wouldn't have to charge me shipping, but when I was looking on their website it said free shipping over 100.00, so it was for their benefit, not mine , another lie they told me. When I tried the dress on at home I decided it wasn't that flattering and I didn't want it, when I tried to take it back the 2 women working ,one of whod had helped me when I bought it, told me there were no returns on special orders, and the owner who had told me when I bought it that I could get store credit now said I could not return it at all. So they lost me permanently as a customer, I don't shop anywhere with such bad customer service and return policies, there are way to many other great stores to choose from, I really didn't even like the store very much it was hard to shop for me and you obviously can't trust what they say. I WILL NEVER GO BACK