I have used HB Auto Repair many times and have been pleased every time. He has replaced a starter…read moreon my Sprinter, a gas tank level sensor in my wife's old Jag (COMPLICATED!) and the surge tank on my wife's newer Jag. This has been over a period of many yeas including today. Heyward has always been extremely nice and accommodating. I am a retired mechanical engineer (BSME 1969) and have always been impressed with Heyward's knowledge and diagnostic ability. If you see a negative review (about not keeping an appointment or calling) I'd bet whomever posted that was confused about who they had called since in my experience Heyward has always been very punctual and I can't believe he would fail to call anyone he had an appointment with if he was not able to keep it. I strongly recommend him!

While 2500 miles away from home, my son's car's battery died and he got a low tire pressure…read morewarning. I contacted HB Mobile Auto by phone and Internet, and Hayward sent me a quote which was very, very reasonable. Due to my son's schedule, I had to ask Hayward to arrive later in the day, and he showed up on time, took only 20 minutes to swap out the battery and inflate all tires to the proper pressure. Everything went perfectly and I will DEFINITELY use them again!

I needed my car brakes worked on as soon as possible. I requested a quote over yelp and Ms Lewis…read moregot back to me very quickly. When I called her in the morning, she got me in as soon as she could that same day. She went out of her way to find the best deal on parts. I got a fantastic price for new rotors and brake pads. Due to my own schedule, I wasn't able to pick up my car that same day, and she made it very easy and convenient for me to come get it the next day even though it was a Saturday. I would definitely recommend!

These guys was very nice and answered all of my posting. The lady answered the phone and also…read moredoing the computer thing were so incredibly nice, polite.

I was a repeat customer until recently. The so-called owner was very arrogant, unprofessional, and…read moredownright nasty. He didn't like the fact that I questioned him about new charges I was told I would have to pay for looking into the original issue I brought my vehicle in for just a couple of days prior. I said to him that I had just paid almost $1700 for looking into this issue along with repairs for other services the diagnostic revealed needed to be done and I didn't understand why I had to pay again and the original issue was never resolved. I am sure the average person would question paying additional money but I guess I'm not average because it insulted him. I understand if I needed to pay additional money for parts or the labor for actually getting the issue fix, but I was asked to pay for the tech to look into the same issue I just paid him to look into a few days prior. In fact, the same day I went to pick up my car, I had to turn around before I got home and bring it back for the same issue. After immediately bringing it back the technician (Shaun who was very nice and helpful) stated he would need more time to look into it and to bring it back the next week because they are closed on weekends. Well after I brought it back on Monday of the next week, I questioned Mr. Owner, (Alex ) and he sat erect in his chair and with a raised tone of voice began to read very aggressively from the computer in front of him spewing a list of services that had been done on my car saying none of them had anything to do with what I was currently there for. He stated that he didn't appreciate my insinuating his business did something wrong and that I needed to leave! I said to him I understood what he was saying but I didn't appreciate his delivery and his business may not have a successful future if he speaks to customers in this manner. He became indignant and stated "he didn't need my business and that he had several successful businesses and as the owner he could do and say anything he wants to and there's the door you can leave !" I want Alex to know that my business/$1600 may not mean anything to him but it was a huge sacrifice for me to pay and if future customers are treated in such a way, those dollars or lack of dollars add up and customer retention can make or break a business. So now I am out of lots of money and still can't see to drive after dark because of an electrical issue causing my headlight bulbs to blow out has not been fixed. So I would think twice about taking your vehicle here or you may end up spending lots of money and then told you aren't valued as a customer and to get out of the establishment like I was told to.

Avoid these SCAM artists at all costs. I purchased a vehicle from them that the entire time the…read moreperson selling it"Zeke" talked up how the entire engine was rebuilt and done 100% correctly. We paid cash for the vehicle and it didnt even last the 30 days of the temp tag. Having moved 2 hrs out of columbia I had to wait till I could have the vehicle diagnosed and show them that the problem was from the faulty engine rebuild. Their solution to doing crappy work was to offer to fix it for another 2500$. There is no way I would pay the same person that did it wrong the first time to do it again for more money! RUN to ANY other mechanic to have your car worked on, they cant even stand behind their work

Such a great family run business! They are the most honest individuals you will ever meet. You can…read moredefinitely trust them as your family automotive shop!

I have been going to Auto Concepts for 20+ years now. In fact, I been going to see Steve, the owner…read morefor so long that I can't really remember just how long I have been trusting my cars and trucks to him. Steve is the kind of mechanic that can find out the real problem of a vehicle and actually fix it at a reasonable price! His shop isn't a "showy" place but don't let that fool you. He can do everything from an oil change to rebuild an engine or a transmission. Fix a power window or seat, take care of your brakes. In fact, I have sent people to him that had been to multiple other places and they could not find and/ or fix their cars. Steve at Auto Concepts did the job. It took him a little while to figure it out but in the end he did it and for less than other places that didn't fix the problem. My relationship with Auto Concepts started a Cadillac that had headlight problems that the dealer could not or would not figure out. I was referred to them and Steve knew what was wrong and fixed it in just a few minutes. He could have changed me pretty much whatever he wanted to but only changed me a few dollars as I recall. I kept the number and been going back ever since. I hate to think about what I will do when Steve decides to retire. I drive from Lexington to West Columbia to get my service from this business if that tells y'all anything. I trust them that much!

I was recommended to this shop and I'm so glad I came! Upon my arrival, Tyrone greeted me and was…read morevery friendly. I explained the problems I was having with my car, including what happened on the way to my appointment. I also informed him what work I did to the car as well. Before even taking my car in, he took the time to explain some things to me. Once he looked everything over, Tyrone broke it all down step by step -- from the issues, to the pricing, and even his recommendations moving forward. I really appreciated how transparent and patient he was throughout the whole process. It's hard to find a shop that makes you feel comfortable, informed, that level of transparency but this one truly does. Friendly, professional, and trustworthy service -- I'll definitely be coming back and recommending them to friends and family.

great mechanical knowledge of Euro-cars. High standard of work done and supports Vets- will be back.read more

Broke down out of state and found this mechanic. He came immediately and found out what was wrong…read morequickly. I was back on the road the same day. Very professional highly recommend!

"Had an excellent experience with Wilson's Mobile Mechanic! They were quick to respond, arrived…read moreon-site exactly when they said they would, and diagnosed my car issue right away. The 30 years of experience definitely shows in their work. Transparent pricing and incredibly convenient. Highly recommend!"