The best HVAC outfit in the area…read more TLDR: Honest owner; Extremely prompt & responsive; Transparent estimates with no upsell; Final invoice came in BELOW my estimate while getting BETTER equipment than ordered; Install was very smooth even with challenges; Installation was very well planned and executed brilliantly; Workmanship is top notch with very clean fabrication If you're looking for a solid HVAC team, I'd 100% tell you to hit up A Perfect Climate. Sean (owner) and his team are an absolute pleasure to deal with from start to finish. Sean personally walks customers through the best equipment choices for the home & budget, plans the install and supervises. You can tell he's very thoughtful and takes great pride in their work. Sean breaks down what you should get based on your home size, what will fit, how much efficiency you desire / ideal SEER, warranties and also talks you through budget vs. how long you plan on staying in the home. There is no upsell and he only sources high end equipment directly from the manufacturer (my equipment was manufactured by Rheem the month before install). Highlights from my experience: 1) Final invoice came in *below* what was a very attractive estimate -- Sean did not upsell anything, he did a walkaround my house and after inspecting / measuring, he laid out my options which were actually *priced lower than I anticipated*. Sean conservatively accounted for labor, and the final invoice came in BELOW the initial estimate. In the current economy, this was a very pleasant surprise! 2) Installation was VERY punctual & smooth. Sean personally planned out the install and supervised his team. I got to hang out with the crew (of 3) as they worked through my install. My install had a few challenges given my new equipment was substantially larger than my old equipment. The crew did a ton of fabrication and heavy lifting, but got everything to fit perfectly. 3) I got BETTER equipment than I paid for. I ordered a SEER 13 AC with my system, which was unfortunately not available from Rheem, Sean lined up a SEER 14 ($450 premium) at no additional expense. 4) After they wrapped up, his crew was very diligent in making sure there were no screws laying around, left the workspace spotless. They walked me through the new equipment, setup for the thermostat and also the warranty signup process (10 year warranty from Rheem). The final invoice is all done on sight via iPad and payment is a breeze.

We have used this company over 10 years. They have serviced both our home and rental. They are fast…read moreand thorough. We found them after another company failed to solve the problems we had. They always clean up after themselves, call ahead and come ready to do the job. When they first serviced the rental, they noticed the furnace was in the laundry room as many in heartland are. This sucks up the lint into the motor and blower. He told me how I could save money and turn the air intake in the loft into the location of the filter. The part was easy to find and only required about 5 minutes to install on my own. We were able to get 21 years on one of our heat pumps. We believe their preventative program was a key part to its long service. When it came time to replace it, they gave a good estimate on a 15 seer, was able to bump us up to a 16 seer and actually came in below the quoted price. We are sticking with them.

Edit: Joshua, the owner, called me and we talked through everything. Great guy. This was more a…read moreproblem with internal communication around pricing models. He also explained why you'd install a shut off valve in front of the pressure tank (troubleshooting pressure). In any event, I'm changing my 2 star to a 5 based on that conversation. It was a good install, just overpriced, which we can work out later for a repipe project I need done. Thanks Joshua. The definition of greedy service folks taking advantage of a situation. I was losing pressure in the house and I'm on a well. The technician replaced the pressure pump (which needed to be replaced) and added a whole house filter at my request. The job went decent and the technician did a pretty good job on the installation. However, the price I paid for the equipment installation was extremely overpriced before I realized. Also, the problem with the pressure wasn't resolved. After the technician came back the next day to troubleshoot, he believed there was a leak somewhere losing pressure, which was a reasonable assumption given the symptoms (and I had another plumber come out and verify, but he actually found the real issue). The technician checked everywhere and couldn't find a leak and tried to schedule a sonar person to locate it. This didn't sit well with me so I called a well expert (Dutton should quit advertising well service). The other plumber that came out instantly noticed 2 things wrong with the pressure tank installation, the tank was over charged with pressure at 50 psi and needed to be set to 38 psi to work correctly (this exaggerated my problem) and he installed a shut off valve on the incoming water line from the well to the pressure tank, and if someone were to ever use it, the would blow up the well pump. The real problem is that the well pump is dying and while it has some pressure, it's not enough to fill the pressure tank fast enough to maintain running water at a faucet. This guy told me what the problem was FOR FREE. Dutton came back out to troubleshoot their work and tried to charge me another 400 (which they will never get from me) and they were going to charge me more to fix the non existent leak AFTER I paid the sonar people another 400. So, I now have someone coming out to replace the well pump. The guy that came out and told me the issue for free, is going to get 3000 to replace the iron filter and water softener after they are done. Dutton quoted me FOUR THOUSAND DOLLARS to replace just the iron filter. There are other companies who aren't just in it for the money. Call them.

Charged 350.00 dollars for inspection of sewer line in crawl space that had fallen down because…read moresomeone had cut the straps that held up the pvc sewer line all they had to do was reinstall the sewer line with new support straps but they lied to me and said that a new sewer line was needed

Isaac Brewer will defend his service techs to the death. Be…read moreprepared for arrogant service and overcharging for unnecessary repairs.they will damage your equipment then claim it was your fault. Isaac doesn't care about you,it's about the money. He won't budge on his price,even though it's clear they overcharge. They should be investigated.

AC went out. Called at 11:00. Came at 3:00 same day, part In hand. Problem fixed. Friendly people…read morein office and In the field. Reasonable price for same day fix.

I had a power outage today and didn't find out until noon I needed an electrician. This is the only…read moreplace that didn't have an astronomical high emergency fee. They were able to get me in at the end of the day. The technician was so kind and helpful. He replaced the main breaker and got the power back on. The kindness of the staff overall was absolutely great, their timeliness was excellent, and overall quality is highly appreciated. I would recommend 10/10!

I did not have a good experience with these guys. They quoted me to install a 120VAC circuit and…read moredisconnect switch to a minisplit, and add 2 additional 120VAC circuits. All was fine with the quote. The two "electricians" who showed up to provide the service looked to not even be 21. It was wet and muddy outside, and they didn't lay down any plastic or use booties. I had multiple rugs ruined because of this. On top of that, they installed a 240VAC circuit instead of 120VAC. They also did not add the additional circuits the first time around. After reaching out, they agreed to come make it "right". Which means to do the work they quoted in the first place. Well, I'll be honest, I'm not an electrician, but I work with low voltage electrical, so I have some basic knowledge on NFPA 70 AKA The National Electric Code. While you technically are allowed to use type NM-B wire in a plenum or raceway, it IS NOT allowed in damp or wet areas, which outdoors would be considered. These "electricians" don't seem to know simplex electrical codes. You use THHN in a raceway for wet or damp environments, NOT NM-B! The cherry on top is that the PVC they used doesn't even penetrate my house. They didn't use a stub(short section of pipe going from 1 side a wall to the other, to protect the wire from any hazards inside of the wall.) They used an elbow that just touches the outside of my brick wall, doesn't even fit into the hole they drilled where they're running plain NM-B from my crawlspace to the outside. You absolutely will NOT save money with this company. Pay more and have a higher quality contractor provide your electrical services. Buy one cry once. I'm having to buy twice because of their incompetence.

The plumber that came out was extremely knowledgeable and helpful, not only did he help me…read moreunderstand the issues I was having, but he knew just what to do to fix them the right way! Awsome company, will be using them again.

Took time off work to make sure someone would be home for my moms appointment and nobody ever…read moreshowed up or called to cancel the appointment. So much for honor when you can't even handle basic customer service, I understand with this cold snap something may have came up but a 30 second phone call or even a text/email is kinda the bare minimum. Cannot recommend a service that doesn't show up for the appointments they set. Should also mention we tried to call them multiple times after they didn't show up and recieved no answer as well.

We used this company to replace our water heater. I was happy that we could explain exactly what we…read moreneeded and they were able to quote over the phone and email it to us. This saved a lot of time, and we were able to get scheduled quickly. Our tech did a great job to make sure the new water heater was venting out of our house correctly. Great service and value for the Indy area. I'd definitely recommend them!

They came out to take care of our toilet told us it was a broken tank. Said we needed a new toilet…read more Never showed back up. No contact. Actually wasn't broken. Better company fixed the real problem( broken bolt). Better company saved us hundred that Hamms wanted to steal. Use anyone but these guys. They are a scam.

The work was just done today and Chris was here on time and ready to go and TJ was right behind…read morehim. I'm certain that it's going to last so I can go ahead and write this review. I am beyond thrilled with how fast they responded the same day I called and needed an estimate they got somebody out here to give me one a free estimate to boot! let me tell you I haven't had any sleep or very little food I was a nervous wreck! crying and feeling sorry for myself when I was told that my two-way clean out pipe repair was going to cost me thousands of dollars we're talking like $5000! Their estimate was a lot lower than that, and the final cost was remarkable! Chris and TJ..sigh.. let me just say that in my book they are Gods sent to me by the heavens! I cried in disbelief when they gave me the good news that nobody else had given me, Mr. plumber, Mr. quick Roto-Rooter, and ARS. TJ and Chris hand dug and they worked quickly and efficiently..oh yeah they've done this before and it was obvious. TJ and Chris were calm and collected even though I was a nervous wreck they were respectful, upfront, personable, kind, caring human beings, and isn't that what we need when we're looking for someone to do work for us? They are the masters of this craft they are skilled surgeons of the plumbing world! and I'm so thankful. They are a miracle workers the gurus of plumbing. I won't use anybody else for any of my plumbing needs. Allen Home services has won me over and they have earned a five star review and they deserve any business I may have going forward. Thank you Chris and Tj

Not sure what's going on. Always have had great service. Last Tuesday we were no showed so I…read morecalled. Said computer scheduling program was down and rescheduled for this Tuesday. No showed again and no one is answering phones for 2 days.

Three Kings Plumbing replaced my kitchen sink, faucet, garbage disposal, as well as replacing the…read morethe shut off valves and galvanized pipes. Michael did a great job and Summer was great to work with too.

Michael was so good with fixing our last plumbing issues that we asked him to come back for our new…read moretoilet installs. He's very professional, communicative, honest and works very quickly. This company has great employees, is ran very well and has reasonable pricing. Highly recommend!