I came to JDavid to resize my great grandmothers ring. Such a beautiful heirloom and precious to…read moreme. From the second I walked into the store I was greeted with smiles and felt so cared for. Kinsley is very sweet. She took such good care of me and was very knowledgeable and I can't even begin to describe how wonderful, kind and talented Scott is! He's the top of the line jeweler who did such a beautiful job on my ring. The whole experience from start to finish far exceeded 5 stars. If I could give more than 5 starts I Everyone there was so warm and sweet....I will definitely be coming back for any future jewelry needs!!!

I rarely buy anything for myself but the sales staff, from the Mgr to the jeweler wanted to help…read moreme. NOT sell me but help me and I really appreciated their patience. I wasn't sure what I was looking for so we looked at almost everything in the store. Several months back, in a different state, I had purchased a tiny Diamond and Ruby bracelet, the sales counselor at j. David's found the perfect Diamond and Ruby ring to match it. As I said. The entire staff was friendly. The store is inviting and the prices for fine Jewelery is reasonable. Thank you Nate and crew for all you do. Can hardly wait to pick up my ring, Mrs. Chrisco

I just had the most unhinged experience at their Harvard location with what I believe may be Abby's…read moreson. I took my ring in to be resized in late April. I picked it up several days later and it fit, so I left not thinking anything of it. Put it in my jewelry armoire as soon as I got home. Took it out several weeks later to put on and noticed the stone was loose. It's loose enough I don't feel comfortable wearing it, so I put it on my to-do list to take it back for the prongs to be adjusted. I called the store earlier this week explaining and they advised to bring it in. My dog got sick not an hour after I hung up so that consumed the next two days and I was unable to make it back. I went in today since I'm off work and explained and the man at the desk said he remembered speaking with me. He then inspects the ring and says it will be another $150 (on top of the $250 I paid for the resizing) to fix the issue. I explained it didn't seem logical for me to have to pay additional money for what was clearly an issue caused by the resizing. The man went on about how it wouldn't be fair to them, so I said, "Okay, I'll take my ring back, then." He wouldn't give it to me! He then said, "You have some options: you can either stand there and be hard, or you can take a seat and we can see if we can work something out with you." Appalled by his aggression and his unwillingness to hand over my ring, I stated again, "I'm good standing, and I'll take my ring back now, please." He proceeds to demand I leave "his" store, to which I replied, "I will GLADLY leave as soon as you give me my ring back." He finally returned it after I asked for the third time, all while getting even more aggressive and raising his voice about how they "don't want my business" as I was walking out the door. I was shaken by the aggression as it was, and then he started following me to my vehicle, still yelling; what, exactly, I don't know as I couldn't hear over the traffic noise. I immediately locked my doors as soon as I got to my car and left. There was a security guard there who witnessed the entire incident. I was never aggressive, never raised my voice, etc., yet was met with utterly unhinged behavior. Do NOT give this company your business. Women are clearly unsafe with this unstable man.

What an INCREDIBLE place for an engagement ring. It can be difficult trying to find a jewelry store…read morethat really cares about the product they're selling and who they're selling it to. Abby was responsive, hard at work, and a fantastic sales woman. I could not be more satisfied with my ring. BUY FROM ABBY!!!

Staff was friendly and made me feel helped. Come here if you want some variations of crystal…read morejewelry or beading- not quite as much variety for charms. It's a little on the pricey side but you can find some beautiful stuff.

Never knew about this place but the prices are very reasonable and when it comes to service they…read moreoffer theirs with nice friendly genuine smiles. If you ever need something custom with beads, this is the best bead place I've ever stepped foot into. Five Stars

Never had in my life had a battery changed in my wife's phone for $10…read more That's right $10! Then I must say it's the most friendly Jewerly store I've ever been in. I feel like I met half the family. I'll go back just to meet the rest of them.

My Husband came in to get my Mother's ring repaired because my son's stone was missing and my…read morehusband was going to get it fixed for me for Christmas and they told him they were not repairing jewelry at this time because of the holiday for him to come back after Christmas and they would take care of my ring. My husband went back after Christmas and they would not even look at my ring for repair. All that was missing was one stone in the middle of my ring. They were rude to my husband and led him to believe that they would fix it after the holiday. I will never buy from this jewelry store.

I purchased a loose diamond for a pendant I was having made locally. I am so thrilled with my…read moreexperience. I was so nervous to buy such an expensive diamond online, but I took a chance. Their prices were better than anyone else online for the exact same GIA certified diamond, and thousands less than the local jeweler. Lori was beyond helpful every time I had a question. Their shipping was fast and the diamond was amazing. I would not hesitate to purchase here again!

We've used IDS twice, once for an engagement ring and wedding bands, and again for turning that…read moreengagement diamond into a drop necklace. I think the price of the rings were really comparable or competitive. The person who sold us our ring still works there. We've been treated well every time we've walked in. If you buy a ring through them, you get free complimentary cleanings for life. We've used it multiple times and they're usually pretty quick. Great experiences here all around.

Had two bracelets in need of repair. Another jeweler in town said they couldn't be fixed. Ewings…read moreworked their magic and repaired both bracelets. I'm thrilled.

This is usually my go to place to get my watch battery replaced as well as any stones that have…read morefallen out of my jewelry. I needed a replacement stone and the owner said it would be ready in a week. I called back that Friday and It wasn't ready. I asked why they didn't call and he said they had the wrong number, even though I have the receipt and it says the right number. The next week was another excuse and the week after that. I never got my stone replaced but that isn't why I'm rating this place 1 star. Communication was never there and they had over a month to at least let me know what was going on and keep me in the loop.

lovely service, incredibly kind workers. love this place! come all the time. great prices and tons…read moreof variety; if you want it they probably have it!!

We have been working with Jim and his staff for decades. They are so kind and helpful we just keep…read morecoming back. Recently needed a repair on a ring and they went over and above to make sure my daughter was happy. She was thrilled and it turned out beautifully. Great price and wonderful results. Good to know that they also pay more for gold than any one else in town!

The Vintage Pearl is a wonderful store to get unique and personalized jewelry. They create hand…read morestamped pieces that are great keepsakes since they're customized with whatever you want (names, initials, dates, phrases, etc.). They use sterling silver, fine silver, gold-filled, fine pewter, freshwater pearls and Swarovski birthstone crystals for their necklaces, bracelets, rings, and key chains. Their pieces are truly one-of-a-kind. Because of this, it is good to place the order with plenty of time in advance to not have to worry about whether it will be ready or not in time. They do have rush shipping available though! They also have non-personalized pieces available if you don't want to customize it. You can order through their website as well!

I know the world is crazy right now, but I have ordered 2 items this year and both packages were…read morelost. My items had to be remade. A wee frustrating. I have been waiting on my necklace for 4 weeks now, and it is lost.