I just had the most unhinged experience at their Harvard location with what I believe may be Abby's son. I took my ring in to be resized in late April. I picked it up several days later and it fit, so I left not thinking anything of it. Put it in my jewelry armoire as soon as I got home. Took it out several weeks later to put on and noticed the stone was loose. It's loose enough I don't feel comfortable wearing it, so I put it on my to-do list to take it back for the prongs to be adjusted. I called the store earlier this week explaining and they advised to bring it in. My dog got sick not an hour after I hung up so that consumed the next two days and I was unable to make it back. I went in today since I'm off work and explained and the man at the desk said he remembered speaking with me. He then inspects the ring and says it will be another $150 (on top of the $250 I paid for the resizing) to fix the issue. I explained it didn't seem logical for me to have to pay additional money for what was clearly an issue caused by the resizing. The man went on about how it wouldn't be fair to them, so I said, "Okay, I'll take my ring back, then." He wouldn't give it to me! He then said, "You have some options: you can either stand there and be hard, or you can take a seat and we can see if we can work something out with you." Appalled by his aggression and his unwillingness to hand over my ring, I stated again, "I'm good standing, and I'll take my ring back now, please." He proceeds to demand I leave "his" store, to which I replied, "I will GLADLY leave as soon as you give me my ring back." He finally returned it after I asked for the third time, all while getting even more aggressive and raising his voice about how they "don't want my business" as I was walking out the door. I was shaken by the aggression as it was, and then he started following me to my vehicle, still yelling; what, exactly, I don't know as I couldn't hear over the traffic noise. I immediately locked my doors as soon as I got to my car and left. There was a security guard there who witnessed the entire incident. I was never aggressive, never raised my voice, etc., yet was met with utterly unhinged behavior. Do NOT give this company your business. Women are clearly unsafe with this unstable man. read more

What an INCREDIBLE place for an engagement ring. It can be difficult trying to find a jewelry store that really cares about the product they're selling and who they're selling it to. Abby was responsive, hard at work, and a fantastic sales woman. I could not be more satisfied with my ring. BUY FROM ABBY!!! read more

Abby's Cash For Gold - Engagement Ring - Jewelry Near Me - Tulsa, Oklahoma

Abby Jewelry is my go to store to get a battery for my watch. I went to the new store at 51st & Sheridan. Beautiful store and the employee was very friendly and professional. I also purchased some earrings that was on sale. Thank you! Jacquelyn Simmons read more

Recently took a very meaningful watch to abbys jewelry for a simple battery change. The jewelers proceeded to cause catastrophic damage to said watch. How they did this I have no earthly idea. They then refused to accept responsibility for their actions and accused me of looking for free work after they obviously caused the damage to the timepiece. read more

DO NOT TRUST ABBY'S JEWELRY! I had not one but two horrible experiences with Abby's jewelry: One was when I took a family heirloom pocket watch to have it restored and after two months of calling them and being ignored or them stalling I demanded the return of the watch so they returned it to me in a paper bag in pieces with no explanation. The second time I left a ring to be sized and they snapped it in two. read more

Do not trust Abby's jewelry in any way, fashion or form. I took a pocket watch that was a family heirloom to get it repaired. After waiting 6 weeks I had to contact them and was told to come and pick up the watch. I was handed a ziploc bag containing the pieces of what was once a beautiful heirloom. I was told by the owner herself that 'sometimes that;s just the way it goes' and she tried to charge me anyway! DO NOT TRUST ABBY OR ABBY"S JEWELRY STORE !! read more

Went to sell some gold/silver.They gave inaccurate info on the type, offering it as lesser quality material which dropped the price. They made a ridiculous offer with an excuse of their buy charges them blah blah. Anyway, I left and went a few doors down and sold to them. Know what you have in integrity of the metal and weight. I feel there was dishonesty afoot with my transaction for sure. Oh and the owner was one of the peoe helping me. Im certain im not the only person to have had this experience with them. This is an honest and accurate review. read more

Wonderful experience in getting a ring downsized! Reasonable price, great customer service, and quick turnaround. Love to shop local and this local jewelry shop is going to get all of my future business!!! read more

Maybe I went in against my better judgment to have a watch repaired, came out with it broken beyond repair. While waiting for that, asked to see 14k hoops, bought what I was shown only to look at them when I got home and they had no 14k stamp on them. I called them and was told all sales are final. They were taken to a reputable jeweler & was told they are 10k. Whatever you do, do not go into this den of thieves and buy anything. You can buy 10k @ Walmart! read more

Abby's employees very friendly and professional. Used them a few times for repairs and resizing a ring .Service was quick and very reasonably priced.Will certainly use them again. read more

This is the best place to get a watch battery, repair or have a ring sized. They are always in the mood to provide excellent service. Love this shop. They also have a large selection of fine jewelry. Debra S read more

Very happy with my experience here ! Will definitely bring ALL future business back here in the Tulsa area.. read more

Abby's Cash For Gold - Excellent service! - Jewelry Near Me - Tulsa, Oklahoma

I wandered into Abby's Jewelry several years ago...just browsing. What I found was really quality jewelry at really fair prices. I walked out having bought an upgrade to my wedding set, yay! I've been been very happy with jewelry repairs there as well. Excited to see their newest location and highly recommend them. Good quality, good prices, professional and...FRIENDLY! Definitely recommend a visit there. read more

I just want to start off by saying how my husbands wedding band kept breaking after purchasing from Abby's jewelry. I wish I never bought it from here and went somewhere else. We went and had it fix and it broke again within a week, ended up taking it to a different jeweler because I cannot trust their quality of work. If I could give this 0 stars I would. I DO NOT recommend Abby's, with the price we paid I expected way better quality. read more

My first visit, I just needed a couple of watch batteries, and I walked out with those and my birthstone opal ring for under $200.00!! My lucky day! I got to meet Abby herself and the staff, who treated me like a queen. I will be a return customer. Thanks so much! Melinda J. Reynolds read more

My teenage granddaughter wanted some nice pearl stud earrings that didn't irritate her lobes. They were very helpful and had just what she wanted at a very reasonable price. I will be back for sure, especially since I have 3 more younger granddaughters. read more

Fine jewelry at great prices. You might think that sounds like many jewelry stores, but only if those words don't mean what you think they mean. Abby's Jewelry is a family owned business that cares about their customers and their community. They stand behind what they sell, and if you happen to be looking to purchase any jewelry, you'd be doing yourself a disservice not to walk in their door. The pieces they have are great and they are varied enough that, if you are like me, you'll find that special item you are interested in. ...and that's true. It is hard to buy something for my wife that she truly likes, and I had spent a lot of time in the area jewelry stores searching through seemingly the same stuff, same designs with the most minor of differences. That's not going to work for a present for my wife. When I walked into Abby's, I asked for something unique but within a couple category types. The very first item pointed out to me was perfect. Yes, there were other items to see but given my very specific parameters, I was shown the piece that I ended up buying. And that's not the story. What matters most is how they back up their jewelry with service. Something as small as a broken clasp finds an immediate repair - while you are standing there! If you buy something at Abby's (at a fraction of the cost of other stores), they will service, maintain, and repair it. Quickly. Easily. Without question. That's service - and service done right. Take a look at Abby's Jewelry. If you've read to here, its because you haven't seen anyone like them yet, and you deserve something nice. read more

Abby, noor, abdul, Abdul, bash, and jd all have the best attitudes every time I visit I've made purchases that Got damaged from rough handling and they take care of me everytime I'll only forever shop with Abby's jewelry and I suggest yall do too!! see you guys real soon when I'm back in town!! Love you guys!! read more

They treated us amazing, I had my wife's ring sized and they cleaned it for us for free. I will be having them do more work for me in the future. read more

Abby's Cash For Gold - Jewelry Near Me - Tulsa, Oklahoma

Brought two Invicta watches in. $40 to get them both sized. Took a day and a half to get done. Went to Moody's to get another watch sized. Paid $5. Done in less than 10 min. Asked if Invicta watches would be more. They said no, it would be $5 as well. Avoid this place. read more

Abby's replaced my Tag watch battery in 5 minutes for 1/3 the price I paid at another jeweler. It also took the other jeweler 3 days to get the battery replaced. Customer service is great at Abby's. I will use them from now on. read more

I needed to get my engagement ring sized up an was so afraid to do it because I thought it would end up damaging my ring, but I took a chance an went to Abby's to see if there was anything they could do for me. Everyone was so welcoming an friendly, I instantly felt at ease. Not only did they get my ring sized, but Abby herself was the one to explain to me what needed to be done to get my ring in tip top condition. She was very easy to talk to an the way she explained everything to me made so much sense. I'm so glad I listened an trusted her, she makes it easy to trust her she's so sweet an engaging an she most definitely knows her stuff, I will only do business with Abby's from now on when I need something done to my jewelry, she also got my ring done in two days! I was honestly expecting a week or more, an the price was very fair considering I was having to go up a couple of sizes. If you want extra care an attention taken with your precious jewelry, I highly recommend going to Abby's, you won't regret it, I know I didn't! read more

Abby's Cash For Gold - My gorgeous sparkler - Jewelry Near Me - Tulsa, Oklahoma

Giving ONE STAR only because I actually had to add a star. This business lies about the quality of the jewelry they sell and gives bs appraisals. I took my necklace to someone I trusted and they told me the true size and quality. I tried to give her the opportunity to rectify the situation because maybe it was a mistake; she argued with me instead of offering solutions. I know a lot of friends and family that go here so sad to say, I was less than disappointed with my experience and wanted to try prevent someone else's misfortune. read more

I had been trying for three days to find a place to get my watch battery changed. Abbys was extremely fast and affordable. The staff was very helpful and friendly. read more

I took two watches to Abby's Jewelry and Watch Repair recently to replace the batteries. This family owned business has such courteous and friendly staff I immediately felt welcomed and my business appreciated. As a plus, Abby's will go above and beyond to please their customers. I will more than likely go back to the Promenade again and stop by Abbeys because the store has an amazing collection of gemstone jewelry. read more

I had my watch battery changed almost a year ago and then the battery went out in two months. I am from out of town and I didn't get a chance to go back to Tulsa to get it fixed again. Finally, I had an opportunity to go back and I talked to the manager, Rama and she offered to change the battery for me. She even showed me that she will put a new battery in for me and it should last up to two years! Thank you Rama! Why I give Abby Jeweler's a 5 stars is their customer service is outstanding. They definetely know how to take care of us customers. This is very rare now a days in retail! Happy Holidays! read more

Abby jewelry has the best customer service I have ever experienced. They made me feel welcomed and especially like family, I have bought my husbands ring and my wedding rings from there and it's absolutely the best quality of rings I've purchased in a long time. Highly recommend coming here. I love them!! read more

In December I put 150.00 on layaway for a ring for my wifr, In January I became disabled and lost my job. Iattempted to cancel my layaway and recover my money. I was told by the owner I could cancel the layaway, bbut they would keep my money. I will never deal with this bunch of thieves again. I recamend no one else does either. read more

Prices seem fair. Service is pretty good. Most of the attendants are very nice. I was told that my repair would be ready on a certain week day. I had never received a call, but decided to swing by and see if it was ready. Two people that I spoke to were very nice, another acted like I was wasting his time. He didn't even look up from what he was doing. A big deal was made about how I would get a call when it was ready. I literally got a call an hour after I got home that it was ready... I had a very delicate piece of jewelry that they were able to repair, so I suppose that's what really matters. read more

I absolutely loved using Abby's jewelry repair. They were so kind, helpful and quick. This is the only place I ever take my jewelry to get repaired! I've taken three different pieces there, and they have always been incredible and attentive. Don't take your jewelry anywhere else! read more

The stone fell out of my wedding ring, so I took it into Abby's for repair. Less than two weeks after receiving the ring back from the repair shop, the stone fell out again. So I took the ring back and they repaired it for free. However, within a matter of days the stone fell out AGAIN! I was not going to take the ring back to them a third time! I counted my losses and took the ring to another jewelry repair shop and it has been 3 months and the stone is still strongly in place. I would not recommend Abby's repair service. I ended up being out $150, plus what the other shop charged to repair it. read more

I love this place. Fast, Friendly and great prices. I needed to have a watch repaired. They are knowledgeable and walked me through every step of the process. read more

went in to sell diamond earrings. the guy who appraised them I'm pretty sure thought i was a child and spoke to me like one. condescending when he appraised the jewelry, price was low but I expected that. the delivery of the news was obnoxious as he proceeded to explain to me with a calculator how much he would lose buying the earrings. felt like shit afterward and like a fool. when I left he yells to me "you could try Facebook marketplace". whole thing was humiliating and I felt like I was treated like an infant. do not recommend, especially if you're a woman. read more

I went to the mall to get a diamond replaced in my ring. Abby and the crew was so nice and helpful. She worked around my price range and was able to get an amazing diamond. I love my ring so much thanks to Abby. read more

Beware! I asked for a new battery for my watch, and she broke my watch. When I learned the watch was broken, I returned to the store, and they were very rude and dismissive. read more

Excellent service. Great custom work. Reasonable prices. Trustworthy with very pricey stones. We will be back.

So my wife and I had an accident with her wedding ring and thought it was behind repair. We were told to take it to Abby's inside the mall. They exceeded our expectations with how fast they repaired and the quality of work. The rings looks brand new and we are very happy with Abby's jewelry repair! The owner was extremely nice and really took care of us read more

Abby's is very quick and friendly service. Always greeted by name and very accommodating when we have had issues with the ring we bought from them. If you haven't checked them out you should as they will treat you like family! read more

I am so excited about finding Abby's! The service is impeccable and the value of my purchases exceed my expectations. Thank you to the whole family for all you did for me. Lisa Cox read more

Very timely and courteous service. She did a fantastic job soldering my wedding bands together.