We signed a contract for a redesign of a first floor bathroom, intending to proceed with the…read morebuilding portion. However, several warning flags caused us to stop after the redesign was drafted (contract fullfilled). First, we asked for an informal idea of what a whole new addition would cost. The answer was beyond our budget so we went with the redesign. When we were satisfied with the redesign drawings, the cost estimate for the redesign came in close to the whole addition cost! This was extremely frustrating since the redesign was a much smaller project than an addition. Second, we went through three design reviews. Each time, the project manager said they would get back to us in a week or two. But, each time, they actually got back to us about two months later! Without any communication in between! This was a deal breaker. To summarize: poor cost (under) estimates and abysmal lack of communication told us they lacked estimating skills and, crucially, that our project was at the bottom of their to-do list. Our takeaway about Integrity is that they prefer to work on high end, full house projects and only take on smaller redesigns to "fill in" their schedule, with consequently poor effort.

We just got our kitchen renovated by Integrity and I can't give the quality of their service any…read moretrue justice. They love what they do and want their service to be the best. Every employee and subcontractor I felt with was excellent. They felt with problems they encountered with our 1937 house in stride. They turned our 1970 kitchen into something that you see on TV. I recommend them without any concern or question. We are already planning bathroom renovations and will come to them. The staff are knowledgeable, kind and enjoyable to be around. They finished the job early, on budget and with comfortable excellence that makes me proud to say the gave us an amazing kitchen. All I can say to them is thank you and I'll see you soon.

Valley Home Improvement has completed three projects at our home - transforming a concrete basement…read moreinto a bright, spacious child play area; replacing the ugliest deck and patio in Florence MA; and just now - taking our ancient primary bathroom to the bones and creating the bathroom of our dreams. For each project, VHI has provided timely service, helpful design suggestions, and precise installation with quality materials. Thank you Steve Silverman and Valley Home Improvement. See project photos below.

I would definitely NOT recommend- please look at other Google reviews, as some are similar to my…read moreexperience. Here is a timeline of why I would AVOID this business (most recent clarification re: their higjly inaccurate Houzz website response): *Am extremely dismayed that Steve Silverman has posted on the Houzz website that it was "another Steve" that we had dealt with, hence the lack of professionalism. Nope,, we definitely, 100% dealt w/ Mr. Silverman, he even gave us hos business card after the one visit we had with him on 9/18/2017 (which he claims was never in their system). Speaks volumes that they have to make up an excuse to explain being ghosted, after multiple promises of a followup. Please do your research and consider other more trustworthy and upfront businesses before going to VHI. Very SHADY & UNTRUSTWORTHY. I shall cooy/paste their Houzz reply. *Houzz Reply from VHI*- " Hi there - I sincerely apologize we weren't able to connect with you. I believe the Steve you met with (another Steve, we have 3) is no longer with the company - which is why you haven't heard back. We double checked the system, and no information was added from Sept 18th forward." *Original Google Review* Met w/ Steve on Sept. 18th for a condo reno project. We explained how we waited years to finally be able to start, and we discussed our budget, etc. Never heard back from Steve, weeks, then months after oir initial meeting. I touched base a few times, always in a pleasant manner, to inquire if an intial estimate/timeline could be discussed. Steve had one excuse after another-the most recent (recent being about a month ago) that he was going to a trade show, and would have the info within a week. I still haven't received a phone call. I completely understand things get hectic, and my husbamd and I are extremely patient, friendly, and flexible. However, to completelty blow off a client, is unacceptable and frankly, rude. My rating=Proceed With Caution!

Paul LeBlanc is skilled, professional and listens carefully to his clients. He approached a…read moredifficult job with experience and worked until the sanding, primer and final coats on my house were finished without flaw. He works hard and has high standards for his craft. He also repaired details he discovered them. My house is now a jewel compared to its former state. Thank you, Paul!

From the owner: Good quality work,honest,affordable pricesread more

I called this business this past winter when an ice dam built up on our roof and water started…read moreleaking through the ceiling into our living room. At a time when they were super busy with similar calls all over the valley, they came over very quickly with a crew and cleaned off all of the area where the ice dams had formed and most of the rest of the roof as well. They did a good job and also found some damage we hadn't known about. I will be asking them for an estimate on some repairs that we need, and would recommend them readily to anyone else.

From the owner: Family owned since 1964. major and minor jobs. Residential and commercial Roofing installation,…read morerepairs, general contracting, and restoration work. Owner is on all jobs. Free estimates. Excavating and site work along with interior carpentry. We provide exceptional service to get in and get out, in addition to being prompt and clean.

I love this company and Matthew who was willing to do a job that many others didn't want to tackle…read more I needed a 16' section of my vinyl pool deck fence replaced after it was destroyed by a bear. Matthew came and looked at it and recommended a pressure treated fence to match the rest of the deck. He looked closely at it, took pictures and did an absolutely beautiful job. Matthew was always on time and finished in under a day. He also replaced a rotted handrail on the deck. It came out perfect! I would definitely call again for any construction projects and would highly recommend.

We really appreciate Matthew's work. We've hired him for a couple of projects and will continue to…read moredo so for our next ones. Excellent communication, fair prices, and extremely high quality work. He's done deck work, basement stair redo, and more. We're very grateful to have found such a good and reliable contractor.

Every concern was addressed. Corrections were made to existing porch, cost could not be beat by…read moreother quotes, pleasant gentleman with tremendous personality. Drove 1+ hours to come to my rescue. Local contractors need to take cues from Redbrick Core. Treated with courtesy, respect. Local contractors cannot compare. This guy is the real deal.

He was supposed to come by to measure twice but he never showed up. Once he called from someone…read moreelse's house miles from here and couldn't understand why no one answered the door! Then he promised to make it up to us because I stayed home from work for him. But he never did.

Pat was extremely fast in response and communicative throughout the hiring process…read more He was very upfront about pricing and his emergency services (leaking shower) that I hired him for was very reasonably priced. He came well prepared to tackle what was needed and got everything squared away immediately. I am very happy with his service and also very happy that I have a plumber I can call for future work.

I found Pat through Yelp and he installed a new toilet, bathroom vanity and dishwasher. He was…read moreresponsive, friendly, showed up on time, reasonably priced and did a great job. The process was simple and easy, the way it should. Will use Pat again and I'd recommend him.

Absolutely amazing service! As a First time home buyer, The team was reliable, professional, and…read morevery quick. They showed up on time, got the job done efficiently, and provided clear, thorough feedback. I felt confident in every step of the process. Definitely recommend to anyone needing a home inspection! Worth every penny.

JMR performed a home inspection for me, including scoping the sewer line and performing a radon…read moretest. Everything about the experience was reassuring and professional from the start. They were proactive communicators, answered all of my questions, and the resulting report is thorough, detailed, includes annotated pictures, and gave me a solid leg to stand on while negotiating the sale price. A home inspection is easily one of the best investments when getting serious about purchasing a home, and JMR made that part of the process smooth and stress-free.