Called only to be asked to call another # n leave a text for his wife. My refrigerator was…read morethrowing an EF code n defrosting. Day n ahalf later I got a reply to give a model #... but I had no clue who it was. Come to find out it was his wife. Horrible way to do business. That morning my refrigerator had been fixed by a certified repair places out of Corpus. I pers9nally would never contact him again

Patrick is the best! Showed up on Thanksgiving eve to repair our oven. Even fixed our ice maker…read morewhile he was here. Extremely professional and knowledgeable and very reasonably priced. The man can fix anything, call Patrick, you will not be disappointed, he is great!

Terrible Customer Service…read more I am extremely disappointed with the service I have received. A technician came to my home to diagnose my stove and informed me that parts needed to be ordered. I was told the parts should arrive within 3-5 days. More than a month passed without any communication, updates, or follow-up from the service company. I eventually had to contact GE myself to obtain the necessary parts. Now that I have the parts, I still cannot get the service company to schedule a technician to install them. This repair should be completed under warranty, and I should not have to repeatedly follow up or coordinate the repair myself. Waiting more than a month with no communication, having to obtain the parts myself, and now being unable to get the repair completed is completely unacceptable. I expect the company to honor the warranty, schedule the installation promptly, and complete the repair without any further delays.

Mike's appliance & their technician Jeremy Perez are absolutely wonderful!…read more Jeremy is highly skilled and has great communication and people skills. I had a problem with my washer that was not normal and he evaluated the situation & found a solution to correct the problem. He was able to do this twice for me when other technicians for 10 years couldn't do it. Jeremy is an outstanding technician, but he also is a genuinely good person. He comes into your home and treats it like his own. He does not leave a mess, he doesn't break anything and he's very considerate. I highly recommend this company and I really appreciate them!!

Three different appliances. Three different times. Ruben was a great help in acquiring hard to…read morefind parts. Better service and prices than eBay , Amazon or any other online company. My go to local source for parts. Highly recommend CC Appliance Parts.

Explained everything to me so I could get the repair done correctly. Great customer service. Had…read morethe part I needed at a great price. I recommend CC appliance parts 100%.

very good people to deal with. nice and helpful and i would use them again. thank youread more

Extremely disappointing experience with American Appliance Company Corpus Christi -…read more I would strongly caution anyone considering using this company. My refrigerator was not cooling, but the freezer was working fine. American Appliance Company replaced a part that did not fix the problem and charged me nearly $1,000 for the part and service, and now the freezer is not freezing either. Unfortunately, the poor experience didn't end there. After the unnecessary repair, I was scheduled for follow-up appointments--at first, I was not told that the follow-up was going to be a third-party company. The company stood me up twice. You can imagine my disappointment and frustration when no one showed up as promised, leaving me repeatedly rearranging my schedule and dealing with an appliance issue that should have been resolved in the first place. What made the situation even more frustrating was the complete lack of accountability. I asked to speak with the owner. I was first told that he was on another line- I offered to hold- after holding for aprox 10 min, I was told the owner left, refusing to speak with me. When you have charged a customer nearly $1,000 for work that did not need to be done and then fail to show up for three appointments, I believe the least you can do is take responsibility and speak directly with the customer, especially since I had to rearrange my schedule to be available at that time. The combination of an unnecessary repair, an outrageous bill, three missed appointments, and an owner unwilling to address the situation has left me extremely dissatisfied. Nearly $1,000 later, three appointments missed, and still no accountability. That is not the level of service I expect from a professional appliance company that professes to be Christian.

Such a great experience! Tons of experience and went over and above great customer service!read more

Came on a Friday as soon as I called to repair my dryer. Didn't have the part but got it the next…read moreday and fixed my machine Saturday morning. I was going out of town the next week. Was so appreciated

Called for a refrigerator repair. Showed up on time, and quickly diagnosed the problem. Told me…read morethat the repair would be close to the price of a new frig. I appreciated his honesty. He recommended a few brands I could look at he felt were reliable then only charged me a $40 visit. I would recommend them and will call them again if we have need to in the future.

Service on a maytag washer. They were on time, ordered the part needed, installed the next morning…read more Price was very fair and they were extremely professional. Would absolutely use them again.

They were prompt and professional but not very cost effective in my case. The ice maker in the…read morerefrigerator was leaking and they recommended I spend $650+ to fix it (with a 6 month warranty) instead of spending $1,000 to replace the entire fridge with a new one. And, of course, at month 8, the replacement part is now leaking. Should have just replaced it.

Got a $25,000 (of which $17,000 labor) estimate for re-piping a 1,244 square feet home with two…read morebaths. They charge $1,125 ($225/hr) for an isolation test. Way too expensive. Google AI says "the typical range for a whole-house re-pipe falls between $4,000 and $15,000 [...]If you opt for PEX pipes, which are generally more affordable, the cost can range from $4,200 to $6,000 on average."

I would highly recommend them based on my two experiences with their plumber JD. JD came to our…read morehome 2 1/2 years ago to run some gas lines and install a tankless water heater, so when I needed a water line capped in my wall I called Graf and asked that JD was assigned to my job. He is thorough, efficient, and cleans up when he is done. I was a little concerned where the cost would end up on a time and materials job, but it was a fair price for the work done. The only issue I had was the that their answering service did not relay my message, so I had to call back the next day to set the appointment. I cannot vouch for their other plumbers, but JD is great and I will use him for any job that I can't handle.