My washer and dryer went out! I called this business and they came out within 48 hours. This is a…read moreVeteran owned business. Jacob is very nice and respects your property. He is very knowledgeable. I highly recommend! The value of the service was worth it. The service I received lasted two days and everything works.

Jacob, the Tech who came out was very easy to work with. He listened to the symptoms I had with my…read morefreezer, and voiced his opinion on what it might be. He went right into troubleshooting and confirmed his suspicion. All along the way, he was telling me what he was finding and brought my attention to the door seal that wasn't sealing 100%.

I contacted American Appliance Repair Corpus for of my whirlpool icemaker. They sent two men out…read moreand said they could service it and make it work. it worked for a couple of weeks and then stopped working. I contacted them and they ordered a new icemaker and sent me a written quote for its installation. I also had to pay $169 upfront for the icemaker. One hour before they were to arrive, they called and said they had made a mistake and it wasn't going to be a $50 install but a $225 install. Of that amount it had to be paid before they would install it. this is after we had already paid them over $200 to service the existing icemaker. We debated the issue and they would not change their mind. One of the technicians hung his over our bar top and mysteriously my 45 year pin for the Masonic Lodge, a commemorative pocket knife, came up missing. The knife stays in the exact same place every time it is not in use The technicians left after they demanded that we pay cash only. The technicians left the new icemaker and we had a reputable company come out yesterday and said the unit had not been serviced correctly and that there was a burned connector which should have been easily noticed if it had been serviced properly We have left multiple messages for the American Appliance Repair to call us back, but they have failed to do so I would not recommend this company to anyone they advertise this company as a Christian philosophy, but that is far from the truth

This company has an employee named Scott who is the worst customer service person ever. I had a…read moreservice call three weeks ago on a dryer they said it was the board, following week came out and replaced and it still is not working. Called today at 11:43 was told they would pull file and call me back at 3 I called them and was told they don't work weekends I explained I can not do Monday only weekends. I asked how I could get my money back since nothing they did worked and he told me that would not happen. The convo did not go well, I hung up and he called me back hitting the record button stating how disrespectful I was to him. My husband got on the line asking for this to start over and the person on the phone kept insisting we had threatened him.

They were prompt and professional but not very cost effective in my case. The ice maker in the…read morerefrigerator was leaking and they recommended I spend $650+ to fix it (with a 6 month warranty) instead of spending $1,000 to replace the entire fridge with a new one. And, of course, at month 8, the replacement part is now leaking. Should have just replaced it.

From the owner: Professional Appliance Repair In Corpus Christi, TX Welcome…read moreto Star Appliance Repair, the sole place that can service all your Corpus Christi and farther part of Texas appliance repair requirements! With Excellence and customer satisfaction as our pursuit, our mission is to be the shining star in our industry Star Appliance Repair offers prompt solutions that exceed expectations – for refrigerators, stoves, dishwashers, washers and dryers alike! If you want to repair any of the home appliances in your locality, you will get dependable solutions and those are beyond expectations with Star Appliance Repair. What differentiates us is the team of highly-skillful technicians that not only excel in their areas of specialty but are dedicated to customer service too. Due to the combination of both experience and ongoing training, these experts own all of the necessary knowledge for the quick and effective diagnosis and repair of appliances. Customer satisfaction is top priority for us and we employ all the necessary measures to make sure every communication or interaction with our team is positive. From your initial call through completion of repair work, expect courteous and attentive service with personalized attention at each stage. Need help with your appliances? Call us today! +1 (361) 342-7747

I have a small portable dryer rhat made a screeching noise (belt issues) Jeremy left a message…read moretelling me he was on rhe way. Kept in good contact. Fixed the noise and also piled parts. Because I have a small dryer and allow clothes to pile up before washing..the first time using it it got put to a real test with at the least 5 loads using it..no noise and runs great. Rhey atw a very good and reliable company. Give wm a call

Scheduled service with Mike's Appliance Service for GE washer/dryer not drying. We were told it…read moreneeded thermostat. Took about 7 -10 days to have them come back and replace the part. We had to call them to and ask about the part. The dryer is doing the very same thing it was doing prior to their visits. Does not dry clothing. Scheduled a third appointment. Appointment was to occur from noon -5pm. Called them at 4:30 and now they are saying they will not come out because we were not home. We have been here all day. They did not fix the dryer on first visit or second visit and third visit they were a no show. The other problems is the LOWES protection plan. They only have one provider in the area. Does this mean they will bill for 4 visits? Fraud.

Ruben went above and beyond to get my dryer up and running. Very knowledgeable and very helpful.read more

If I could give 0 stars I would, customer service is HORRBLE. I need some knobs for my stove and…read morecalled to see if they had any in stock. The guy I spoke with yesterday afternoon, Ruben, quoted me $52.18 (the Sears website has them priced at $52.84). I said I would call back in the morning to make sure I knew exactly how many knobs I needed. Well the guy I spoke with this morning quoted me $64. No idea where he is pulling these numbers from, and when I mentioned speaking with Ruben yesterday he said there wasn't a note left with the price he gave me. Rude tone and attitude, I hung up and decided to purchase from Sears. Be nice to your customers or else you lose business.

Doug was very responsive in the beginning. After viewing the project he said he had to do some…read moreresearch as the siding he needed was no longer available. He never found an alternative and never bothered to contact me to tell me that he couldn't do it! I'm very disappointed , he left me hanging when he could easily have told me that the job was too difficult for him and that I should find another company to do the job.

Honest! Quick to answer calls! Explained everything so I would understand. Great customer…read moreservice! Highly recommend!