We have three kids and we have had nothing but great experiences with Suburban Peds. Dr Graham is…read moreour main doctor and he is stellar. He is realistic, he listens, and he is great with the kids. We have also had lots of experience with Dr Verges and she is also wonderful. The nurses and office staff are also excellent. They are friendly, accommodating, and helpful. For reference, our kids are all under 2 1/2 and we have been visiting this practice since Jan 2012.

I've chosen Suburban Pediatrics for my daughters pediatrician. The first few weeks my daughter was…read moreborn, she was not gaining weight. As a new parent, I panicked, but Dr. Graham encouraged me to supplement with formula because I was strictly breastfeeding. Thank goodness they recommended that we come in a week later otherwise there could have been major problems. I had no idea I wasn't producing enough milk for her. This practice has good knowledge of all different needs and everyone seems very nurturing with their patients. I have also called the nurse several times (paranoid mom) and I always get a quick response and I don't have to wait long on the phone. It's nice to know that my daughter is being well taken care of here.

Well I have a 4 year old daughter who has asthma. We have been dealing with this for many months…read morenow and are awaiting to have her adenoids removed soon. During these months we were at Yackman at Lutheran General Hospital, however unfortunately we never really had " A Pediatrian" someone soley for just my daughter that we would see on a consistant basis. I think being that it is a larger group we never really could get the same doctor and there was a lot of turn around. We then saw another doctor that was not a great fit. Just today we had our first appointment at NorthShore Pediatrics with Dr. Charnond. What a great first impression. Not only was the office warm and inviting but so were was the staff at the front desk as well as Dr. Charnond. We waited for no more than 10 -15 min. Dr. Charnond completely took time to go through all of my daughters past history as well as her current condition in order to see what could help reduce her asthma symtoms so that she could have her surgery. This was 1 HOUR and 15 min!! Never feeling rushed. I'm not sure if we received all this attention because it was our first time there, but it definitaly was a great first impression and I give them a A+. My husband and I felt very comfortable and didnt feel rushed or stupid for having our own opinions or thoughts on certain factors that could be affecting our daughter. Our son will be seeing her soon for his 2 year old check-up. I hope to call this our pediatric "home" and finally have one doctor that can follow our children as they grow.

I loved Dr. Kumar, granted we only had her for a month before we moved out of the area, if and when…read morewe move back we will be returning! She was so amazing with my newborn- she put me at ease.

Our kid had audible crackly breathing from a respiratory virus on a Sunday afternoon. We went…read moreSunday night on the recommendation of our pediatrician and had an incredible experience. We were lucky to have the care of Dr DiVincenzo who stabilized our son's breathing and we thankfully avoided the ER. Super compassionate care from start to finish and my kid loved that Peppa the Pig was playing in the lobby. This kid centered urgent care made the whole experience a lot less scary.

The NP was wonderful. She apologized for being late to the exam room. There was a woman in a gray T…read moreshirt who after I asked what time will the provider be in cause we had an appointment at 5:15 pm and we were waiting in the exam room for a while. Close to 6 pm and the NP finally came. I opened our exam room door cause it was getting uncomfortable and I wanted to know what time can someone be in. I wouldn't have minded waiting but the condescending tone of one of the employees there was surprising considering we are there for help as well. The last thing a parent needs with a child in need, is that type of reaction. It's very stressful on both ends although there could be more training in communication for that employee in these situations. Otherwise the NP and the front desk were warm and knowledgeable.

As new to town, we followed the instructions on their website which involved filling out detailed…read moreand involved registration forms - we did this for both of our children and received an automated message we would hear back within 24 hours. We never heard back at all. I even emailed the front desk to ask if our registration had come through and to inquire about scheduling an appointment and never received a reply from them either. An enormous waste of time, and poorly run business.

This is one of the most unprofessional experiences I've had with any pediatrician and I have had a…read morefew of them, from San Francisco, Vancouver, and Chicago. To start, every time I go there with my children, I wait about 30min - 45 min, even though I come on time. Most importantly, the quality of care is nothing spectacular, but what separates them apart is the money-grabbing attitude. The whole business is built on charging exuberant fees and making insane profits made on sick children. During the last visit, I've waited 45 min, came with both of my daughters for suspicion of strep throat. Doctor Varghese saw both of them for no more than 5 min in total, prescribed two tests, and charged around $500, which included $310 for the "office visit" At this rate, just office visits alone would yield $3,720 / hour! The office staff is unprofessional, the billing department refused to make any adjustment to the bill, stating that it took time for the doctor to call me and to leave a voicemail about the test results! I would not recommend this office to anyone with a high deductible policy, anyone who is looking for a bit more than mediocre care at an inflated cost, anyone who values their time, convenience, and care for their children.

I I have been coming here for years with my family. Dr. lojewski is the best she always puts my…read morekids first and makes her patients her top priority. The staff is friendly, wait time is short and I can always find an appointment. Thank you Dr Lonewski for all your help.

BEING CHARGED FOR MEDICAL RECORDS IS A HIPAA VIOLATION. Anyone who has paid for medical records,…read moreshould know this is against the law. The P in HIPAA stands for "portability." At it's core HIPAA is NOT a privacy law as it is most commonly understood, but is actually a portability law. It grants you the right to take your records from place to place without being charged. Oak Mill charged my husband $25 per child (we have 3) for our records. The office is required to give you an electronic copy FREE OF CHARGE. If the provider only maintains paper records you can be charged up to $6.50 for labor. If the doctors records are electronic you cannot be charged whether you request an electronic or paper copy. We asked for our money back, but they would not refund us. Unfortunately we will be reporting the violation to HHS. Beyond this experience, my husband was turned away to be seen as a walkin for my son who was in need of a refill prescription (his medication requires hand written prescriptions). Because of their limited office hours of every other Saturday and being turned away on Monday, my son was not able to have the medication he needed for 4 days and we had to call him out of school so he could have an appointment the following day. This impacted our entire weekends plans and affected his normal school schedule. This practice is not patient centered, and I'm so glad our insurance has changed so we can go back to our prior doctor. I'm very disappointed.

Like that there's a non-downtown location. So much more convenient to access. Facility is nice and…read morefriendly inside. But didn't have the best experience at this specific location. Our infant needed imaging done, but the nurse/technician never guided us through what she was trying to do or what state she needed our infant in in order to get the scans. She just kept asking us to try different things to keep the baby still. But had she told us that in order to get a good scan it's best if the baby could be asleep, then we could have gotten our baby to sleep by nursing earlier instead of wasting 30-45 minutes trying her suggestions without knowing what outcome she was trying to get. It was pretty frustrating. When we did finally get our baby asleep, which was no more than 5 minutes, the technician had left and was nowhere to be found and no way to contact her--essentially we waited so long for her to return that our baby woke again. I would probably not schedule anything at this location again if I could avoid it.

Oy, I have a lot of feelings about this practice…read more 1) The facility in Skokie is amazing. Super new, clean, and modern. I love it. This is probably my favorite part of T&C, sadly. 2) I like the nurses more than the doctors; they're much friendlier and engaging with my son than the doctors are. 3) The front desk staff is also very friendly and helpful. 5 stars for them and the nurses! 4) We've seen 4 doctors so far and we haven't fallen in love with any. This is obviously very subjective, but so far none seem to be really excited to work with babies? We only have 1 child so far who is 3 months old, so I have no context for pediatricians and how engaging they are with babies, but so far it's just not really what I expected. We did, however have one doctor while at the hospital who we really liked (Dr. Bergquist) but she's at the Halsted location which isn't really where we want to go due to distance. Finally.... 5) The billing department is A MESS. They are the reason I'm looking to change practices. So far, I've received 3 bills, none of which were billed to my insurance. After numerous calls back and forth between them and my insurance, I discovered that the billing department folks simply weren't calling the number on my insurance card or going to the website to confirm my son's coverage. Basically, my insurance company, Aetna, is billed through a separate company, Allied, which isn't in T&C's system. Since mid October I've had Allied representatives reach out to T&Cs billing department on two separate occasions to confirm my coverage. The verdict was that T&C billing now has to go through this lengthy, separate process to confirm my son's coverage which will for some reason take at least 45 business days to finalize. In the meantime, I'm on the hook for 2 out of the 3 bills (for some reason one of the bills was properly billed to my insurance, so I'm doubly confused as to why the other two are going through this separate process) Between the two bills that I just have to "wait" on for 45 days, it's almost $900, so obviously I don't want to pay for something that my insurance will cover a large portion of. I have a feeling, sadly, in the end this won't get resolved and I'll for whatever reason be turned over to collections for payment,. This is what happened to my landlord who used to take her son to T&C and ran into similar issues with the billing department. All of the reps I've spoke with sound miserable and like it's a chore to help you, which, while I'm sure it's not a fun job, it's not something I can do anything about as a patient who is trying to not drown in medical bills that aren't my responsibility. Hopefully they fix the issue soon but I imagine they'll lose more patients because of the awful billing department practices and staff.

Dr. Samantha Kurzrok is my primary. Her office is on the 23rd floor of the Lavin building on the…read moreNWM campus in Streeterville. My cousin found her and recommended her to me after I moved to the city. She is intelligent, kind, thoughtful in her approach, caring, and highly personable. She has been with me on a few medical journies, keeping me calm and level-headed throughout each episode. (I have white coat syndrome, I suppose.) I will give her max stars for promptness and time spent with me. She is very conservative in her approach but highly realistic. What she says made sense to me in the past, and I am confident in what she says. She is young, but don't that let fool you! She is one smart gal. I am grateful to her and her staff.

Dr Fox was my primary care physician. I got violently ill on Sunday night and called him Tuesday…read more2pm to see if you can see me. His PA called back and said he has no opening till the following week and that I should go to ER or IC?!?! What is the point of having a primary care physician. You can see me during non emergency situation but when I'm really sick you turn me away? This year's flu is extremely deadly and even healthy adults are not immune to the virus. As a doctor how can you be so careless and turn your primary patient away? Lastly after I got an annual physical he never followed up. I get the sense that he doesn't really care. Not the same treatment I got from Dr Boston. Btw still bed ridden as wrote this review laying in bed. Update: After I wrote the negative review on David Fox he sends me a bill over $300 4 months after my physical/doctor visit. I am aware that I'm entitled to one physical covered at 100% per year according to my insurance company. He clearly did this out of revenge. What an outstanding Doctor you have working at northwestern! He deserves no star. I will be calling soon to file a formal complaint.

I am far overdue in leaving a review for Dr. Vainder. I have had lifelong gastrointestinal issues,…read moreand I see him every couple years it seems for something different. He is thorough yet takes a cautious approach--he won't overprescribe you to death if something can be fixed with diet. And he has years of experience/expertise. He has never been wrong with my diagnosis. I've had both endoscopies & colonoscopies under his care and both went quickly and smoothly. Most of all he has the very best bedside manner! He is warm and funny, and his care for his patients shows in everything he does. I would highly recommend him to anyone seeking a gastroenterologist!

I have had 3 colonoscopies with Dr. Vainder and they all went as well as can be expected. I highly…read morerecommend Dr. Vainder.