334 81st St. Unit 10 Stone Harbor:…read more Found Dirty rag, bugs, toenails, rubber fragments and used cup at check in. Toilet was clogged (needs new plumbing) Lock broken - unable to turn key 1 parking spot 4 flights of stairs - hard to carry bags up and down Scary spiral stairs off balcony Loose outlets - plugs fall out of receptacles Lamps not connected to main light switches - electrical wiring needs attention Keurig coffee maker broken Trash bags, toilet paper, not provided Bedroom window blinds defective - unable to lift/lower

I have Rented, Purchased and Sold withthe Dan Bowersock…read moregroup for 15+ years. Also, provided referrals. The last two years have been a complete disaster. They do not respond and are unaccountable for properties that are in dire need of attention. My rental this was creepy dirty with complete in attention to detail...outlets did not work, grill rusted out, furniture stained w/odor, bathrooms missing floor tile, marks on the walls, vertical blinds that were missing half of the blind, internet that was spotty, tv remotes did not work and list goes on... a complete gross out !!!I had the privilege of paying $10,000 for the week. My family vowed never again! I outlined all of this for the Bowersock group and still have not had a response. We love Avalon, but this group does not deserve anyone's business, certainly not mine!!!

Holly Rennie and her team are the most knowledgeable, professional, organized and dedicated agents…read morethat you will ever have the pleasure of working with! They know their inventory, their clients and how to get the deal done!

From the owner: Holly Rennie listens to you so she can best assist your family make the right decision here at the…read moreshore. Whether buying, selling or renting, information is key to making the right decision for your family.

I rarely leave negative reviews, but my experience with Long & Foster's rental at 65 W 8th Street…read morein Avalon was so bad I feel compelled to share. My family rented the property for a week in August, and it was not at all what we expected. When we arrived, the house was NOT rental-ready. It was filthy. Surfaces were dirty, towels were left in the washer (we had to wash them ourselves), and there were broken items, including a glass in the dishwasher that caused my grandmother to cut her finger. My mom stepped on someone else's contact lens (none of us where contacts) We were promised a cleaning crew would come, but they never did. Beyond cleanliness issues, there were also safety hazards. Several broken boards on the deck weren't fixed until a few days into our stay, which was a risk for our children and elderly relative. The furniture was damaged in multiple rooms, and pillows were either stained or missing entirely. Long & Foster did send new pillows, but this should've been handled before we arrived. On top of that, the owner's personal items filled the closets and cabinets, so we had nowhere to unpack or store our belongings. This added to the overall feeling that the property wasn't properly prepared for renters. While we appreciated the bottle of wine and t-shirts sent as a gesture, they didn't begin to address the inconvenience and subpar conditions. We asked for a refund, but Long & Foster said they couldn't do anything because the owner wasn't responsive. I tried to dispute this as I felt it was long & Fosters responsibility but they said they couldn't do anything. It's incredibly frustrating to know that others had raised similar concerns before our stay, yet the property was still being rented without addressing the issues. This shows a lack of accountability and concern for guests' experience. While we did our best to enjoy the week, the condition of the home and the lack of meaningful response from Long & Foster made it clear that guest satisfaction is not a priority here. I strongly urge future renters to ask detailed questions and request recent photos before booking through this company.

BLACK MOLD in Merrimac condo 177 80th St unit 101. Long and Foster( Avalon) rented me a health…read morehazard condo that had visible BLACK MOLD on the wall and on both Air Condition vents. I could not keep AC on as it would spread the Black Mold more and the windows only crack open a few inches, while some did not open at all. Imagine being allergic to mold and getting headaches, congestion, and itchy eyes and L and F couldn't care less and say they will contact the owner, that's all they can do. No follow up to emails asking for reimbursement, only a careless response that owner will offer money off if I book his condo next Summer. No thank you. Not acceptable. Oh and there were ants in the kitchen cabinet and a broken beach umbrella and stains in bedding and carpet.

The house was perfect. They texted me my house was ready before the 1:30 check in if I was in the…read morearea. They have someone outside so you just pull up to get your information and keys. I have no complaints.

Writing on behalf of my mother who is currently renting and has been dealing with an issue all week…read moreand was just hung up on by Kyle after being laughed at and will not return calls after repeated poor communication all week. Requesting an immediate call back to 610-804-8908 or 610-209-5663. Have rented for many many years in sic, first time using long and foster and would never recommend.

We rented a home for a week through Premier Homes, and found their staff professional and easy to…read morework with. Home was as described, and our security deposit was returned promptly.

From the owner: Sales & Rentals of Residential Propertiesread more

We have been going to Avalon for the past 40 years. We stayed at the old Golden Inn - which we…read morewere always pleased with. Now that the family has grown, for the past 10 years, we rent from Ferguson Dechert and have been nothing but pleased with their customer service, professionalism and the houses we rent are awesome! We always get a 5 bedroom with a heated pool. Amy and Danielle have gone above and beyond working to fine the right house for us. They always made the time to answer my questions, etc. Keep up the good work! I'll see you on Memorial Day and again in July. Cheryl L

We rented a home 1116 Stone Harbor Blvd #309 from Ferguson Dechert through an agent that we worked…read morewith for years. We checked into the property and found the unit dirty, hair all over the bathrooms, had ants and back deck faced a boat yard. I alerted the realtor Lisa Taylor that the unit was dirty on Monday morning and she treated me like one of her kids...admonished me for not telling her on Sunday and told me that we had to wait till Friday for it to be cleaned. We requested a possible property move... no luck. Shocked, my husband and i began discussing our options to leave and find another property that might accommodate our two week vacation. Our realtor Lisa came over and sprayed the unit with an ant spray and told us the unit was not that dirty.... Realtors at the shore points have been getting away with "grin and bear it" customer service forever. At this point, we were given no choice but to clean the 3 floor townhome ourselves or to end our vacation early. I even spoke with Allen Dechert directly in an effort to get some kind of results....His response was that is hands were tied and the owners of the unit would not give us a refund. Never once was any effort or consideration given to the facts and that our vacation was spoiled and $$$ waisted or to bring in a cleaning person to remediate the problem. My husband and left on day 5 of our vacation due to an incoming gale/tropical storm which threatened to create flooding and 60 mile wind gusts. So, far we are denied any relief. I even stopped by the office to have a conversation with Dechert upon dropping off keys. He said, "so sorry for your troubles."

This review has to do with Edward, Edmounds, IV. Edward brought in a rental tenant to the Coldwell…read moreBanker James C Otton Real Estate Agency. After the lease was executed, he verbally agreed with his client the ability to change the terms of the lease. We were completely unaware. First, we are 'client' so he was acting completely outside the authority of the agency capacity. I am still not clear if he understands his error, or if his is just unprofessional as he has been completely unresponsive to all emails and phone call. He is completely unresponsive to the rental client. We requested Coldwell Banker Agency to rectify the unauthorized communication to the rental client and manage the consequences created outside the agency agreement. They claimed that it was a former employee, so they were not at fault. It seems there is a lack of grasp on their role as 'agents' and a lack of accountability. We would not recommend Edward or the Coldwell Banker James C Otton Real Estate Agency to handle any transaction. We are speaking with our capital, and will not do business with this agency in the future.

This review is for real estate agent Hilary Kelly. She is such a wonderful person to work with…read more She goes the extra mile to ensure her clients are completely happy. Over the winter, she went above and beyond to check for damage to homes, and to contact her clients if there were problems. If I have a question, she returns my call immediately with the answer. She does thorough research, and has expert knowledge of the Stone Harbor/Avalon market, having grown up and lived in Stone Harbor most of her life. And she's such a nice person, it's so easy to work with her. I wish all agents were as conscientious and friendly as Hilary.

We bought our beach home from Joe 6 years ago. He was so helpful and the process was seamless…read more But it didn't stop there, he has help me over the year connect with different professional services needed. Joe's connection are endless and he still send me occasionally text after a big storm, just to let me know, he stop by my place and everything is ok. I HIGHLY recommend Joe.