We have been working with Trish Spengler for about 15 years. She is very patient (I'm usually pretty fussy about rentals) and always works hard to fund us the best rental option!!! read more

This was, without question, the worst vacation rental experience I've ever had. We rented 1122 Ocean Drive, Apt. 4 expecting a relaxing beach vacation. Instead, we arrived to find a leaking ceiling. Based on our experience and the communications we received during our stay, it was clear that the owner was already aware of the issue before we arrived, yet the property was still rented to us. We dealt with repeated disruptions, poor communication, and missed repair appointments after spending valuable vacation time waiting for contractors who never showed up. Rather than allowing us to enjoy the vacation we had paid for, the owner offered to charge us only for the days we had already stayed and have us leave early, cutting our vacation short. We didn't spend months planning and paying for a family vacation just to be told to go home. The owner ultimately confirmed that the ceiling was safe, there was no emergency, and that the repair could wait until after we checked out. Despite that, the owner entered the property during our stay. If there was no emergency and the repair could wait, our privacy should have been respected for the remainder of our vacation. To make matters worse, this wasn't our first disappointing experience. During our stay last year, we were without air conditioning for three days. After two years of major issues, we've lost all confidence in Berger Realty's ability to provide the vacation experience they advertise. The compensation offered did not come close to reflecting the inconvenience and disruption we experienced. We will never rent another property managed by Berger Realty, and I cannot recommend them to anyone looking for a relaxing, worry-free vacation. read more

Berger Realty - Real Estate Services Near Me - Ocean City, New Jersey

This is the second year that I have rented from Berger Realty. The first year was off season. The place I stayed was okay. It was second floor and a lot of steps. There was broken glass under the coffee table.I cleaned it up. It was reasonably clean otherwise. No curtains on the windows in the bedroom. I had to put a blanket up to sleep. This year, there was construction going on upstairs from the first floor rental. Less steps but a lot of banging, hammering, sawing, etc. Less steps was great, not being able to enjoy any peace, not so great. Our agent, Susan Goetz, did not do her due diligence to know what she was renting. I would think an experienced realtor would have checked into the properties being rented. When contacted, she called back and told us, that it would only be one more day. We talked to the people upstairs doing work and were told it would be going on all week. Hmmm... We had family that had to leave because of the noise. Babies can't sleep in a construction zone. Our trip was essentially ruined. The place has some hazards which I am sure no one cares about. There was no accommodation change, no refund or compensation. Then we were told the owner had no intention of refunding any money. Berger did little or nothing to make it right. Susan you've lost my business and so has Berger Realty. read more

Really the best way to rent in Ocean City. Check-in/out couldn't be more convenient and having a live agent close by gives confidence if anything is needed during stay. Great properties in a perfect beach community. read more

I wish I could give this zero stars. The house we are currently renting is 2853 West Ave. It is so disgustingly dirty. Pubic hair everywhere. All over the bathroom floor, shower walls and in 3 beds. Hair everywhere... floors, beds, walls. Beds are so dirty we had to go out and buy new pillows and large blankets to not touch the mattresses. Yellow and brown stains on beds. We can't even take our shoes off in this nasty place. There was wet pee on the toilet seat when we got here. The floors are uneven. There's a big hole in the front screen door. Black dirt on all windowsills. Rust in old vents. I could go on and on. My mom spent months planning for this vacation and I hope Berger and the owner fix this crap. I'll be back to report. I can't believe they would take thousands of dollars from someone knowing their place was the ghetto hidden in beautiful Ocean City, NJ. read more

EXPERIENCE IS WORSE THAN LAST YEAR! Rented this place at 1122 Ocean Unit #4. Last year our AC unit did not work for 3 hot days, we had to sleep outside on the deck. Absolutely NO compensation from Gemma the owner or Berger Realty . Against my better judgement, I rented the five thousand dollar a week property again. As soon as we walked in we noticed a significant leak and water all over our bedroom floor. We contacted Bergey immediately, they and the owner had been aware of the issue, never mentioning it to us and rented the property to us anyway. We had the owner and contractors in and out on day one. Bergey called to say an appointment was set up at 10:30 on Monday for a contractor to come and cut out our ceiling and replace with new drywall. The contractor never showed up. We told the owner and Berger Realty that we did not want anyone else in the property while during our stay to fix what is now just a cosmetic problem. They can fix it on their time Not on our vacation time. Gemma, the owner offered us a measly gift card that would not even pay for dinner. She does not put any of her earnings back into this place, the small double beds are horrible, NO BEACH TAGS, and a 12 inch TV in the bedroom. Gemma really should show more respect to her tenants by not skimping on their comfort when paying five thousand dollars a week. read more

Love working with Lauren and Berger. She has gone out of her way to help us find a place to stay. She even kept us up to date on the weather via text. Great check-in and out setup, simple, easy. I do think the web site needs some work. Someone needs to test it better and have the filtering fixed. read more

Worse accommodation in 25yrs. Property shown with Umbrella on deck, (a prerequisite w. 2 small toddlers) called broker who reached home owner who stated the umbrella broke and had no intention of replacing? No accommodation made by owner or realtor. Malfunctioning smoke alarm went off 4 times (which scared the children )when only topstove used and NO smoke at all. ONE knife in drawer/no Mr coffee/ COPIOUS AMOUNTS OF DUST in fan above my bed!/numerous broken drawers/no curtains on windows only blinds ( in 2 rooms) that allowed bright light to filter in causing toddlers not to be able to nap.No overhead lighting in 2 rooms only lamps not controlled by lightswitch/. Old old bedroom furniture . Realty photo not an accurate picture of this property. DISAPPOINTED IN PROPERTY/ BERGER REALTY AND MY AGENT. read more

We have been going to Ocean City for over 20 years and have had mostly good experiences. This year we rented 5838 Central Ave 2nd floor owned by Sabbioso LLC and the place was filthy. It was obvious that the place was not cleaned prior to our arrival. 1.Hair and Sand in MBR bathroom 2.Outdoor shower unusable filled with sand a old dirty sponge and sandy soap on the floor with a lock on the door that was inoperable. 3.Dirty underwear under bed 4.Mosquito infested with ant traps all around. 5.Kitchen pots dirty with food left in them 6.Kitchen sink and garbage disposal leaking 7.Dirty cups in cabinet 8.Cobwebs and spiders in bunk beds along with screws to hold it together missing. 9.Floors dirty with sand and dirt still on them. 10.Oven Filthy never been cleaned 11. Furniture dirty and stained. 12. Tub in hallway bathroom clogged. 13.Light bulbs burned out and missing in multiple rooms You would think that Berger Reality would take some responsibility to oversee that the places they rent are clean since they receive a commission on the rentals. They just want to pass it off on the owner and wash their hands of it. The owner stated they had paid for deep cleaning as the previous renter had stayed there for 6 weeks. Obviously no one followed up to make sure it was clean. Neither the owner nor Berger. In calling Berger (Kevin Laskowski) he said he was sorry about the situation and offered to send someone out to clean but a number of the listed problems were not discovered immediately and with the family bringing everything in it would have been problematic to have cleaners working around everyone and their belongings. They did send someone to fix the leak which of course was to the benefit of the owner. I asked for a credit considering we had to clean everything and were inconvenienced in many ways. Berger initially said they could do nothing and that it was up to the owner. The sorry about that does not make up for the inconvenience we all experienced and left to deal with. We have not heard from the owner regarding any compensation. I would suggest not renting this property until they clean up their act. Some pictures of the place. read more

See all

Berger Realty is the best to work with in Ocean City. The website provides clear precise info on each unit as well as abundant photos. They make the check in and drop off process fast and easy. One year we had issues with our rental and George Cash, our realtor, went above and beyond to make the situation right. read more

Berger Realty - Fast check in - Real Estate Services Near Me - Ocean City, New Jersey

where I stayed in Ocean City, New Jersey on 50th Street was a nice place but the main bedroom exhaust fan bathroom was never fixed which Berger told me would be. I had to listen to it all night as I slept. I even tried to close the bathroom door but that would not close all the way. it was a very nice place except for the fan situation. I will rent from another Realtor next time. read more

Matt Galownia went above and beyond for us! He was so personable and friendly. He even went so far to help us retrieve items we left in the home. We really appreciated his flexibility and communication. read more

Ocean City, NJ summer rental: 7/13/24 to 7/20/24: 1810 Central Avenue, Ocean City, NJ 08226 WiFi in highest bedroom was useless. Avoid this rental property if you want reliable WiFi connectivity. read more

We Go back every year! Berger is consistently great and they always help us find the right house!

berger realty has agents at their office that completely bold face lie and never return emails after you pay. I left a bad review and decided to use another realtor but I could not because they said I left the place a mess. over a year ago and you didn't report it? bullshit, they did this because of my bad review. I pay a lot of money for one week in ocean city and want what I pay for and a realtor to answer questions. use another place, not berger realty. read more

I have been renting in Ocean City, NJ for over 30 years; I have used Chris Warren from Berger Realty for the last five years and he has been great. As our extended family has grown he has helped us find the perfect vacation home each year. Chris is knowledgeable, accessible and seems to really try to understand and meet the needs of his clients. read more

Rude agents that could care less if you have an issue. They rent out properties with known Issues and do nothing to assist the renter when they call with a problem. They also lack any type of customer service skills. read more

My family has been staying in Ocean City for 15 years. We've been very happy in the Gardens but needed to switch locations (and therefore realtors) this year. It was a huge mistake. There were many issues with our rental which we immediately brought to the realtor's attention. After some back and forth with them and the owners we were promised a partial refund. It is now October and the owners "have changed their mind". Berger is not helping us on this at all. We will not use them for a rental again and would not recommend them to anyone. read more

Barbara Varacalli was a horrible agent who misrepresented our rental and when we called her on it she told us to "Call City Hall." Here were our issues... First, there was loud construction going on next door starting at 8:00 am ever day of our vacation. Does anyone think it's fair to wake up early every day to loud machinery and a cursing crew? You should have told us about this in advance and given us the option to choose another rental. Second, your online photos of 2731 Wesley Ave, Ocean City, NJ 08226 were taken in 1995 and it doesn't look the same today. Great views, but a tired old rental. As an example, all the pictures on the walls are faded, fans are dirty and dilapidated, there was little to no landscaping, lights would mysteriously go on or off, the pots on the balcony sported dead pulled weeds and the place was sterile with no personality... could go on but am sure you have the idea. Everything in this place is tired! Third, this unit was dirty and smelled. We spent half of the first day cleaning and the attached picture of the air conditioning intake shows why the place had such a horrible old musty odor. As much as we tried to spray Fabreze and open the windows, we all could smell the odor when we'd return from the beach. Barbara, you should really be ashamed of how you treat people because it's not right or fair. Karma will eventually catch you... maybe it's time to retire before it does! read more

See all

Not interested in paying for your loses. They came up with a real clever way to force you into paying a non refundable insurance fee. I laughed at the verbiage in the disclosure that states "optional" at least 3 times, yet it's not an option at all. Another nickel and dime scheme that is just a slimy business move. Clearly you don't want the business if you aren't willing to waive your bogus fee. Bye Berger!!! read more

We rented a house on 4917 Haven ave in Ocean City from Berger. The house needed a good cleaning, lights in two of the bedrooms weren't working and we had an ant infestation. But the real problem came as we were packing the car with the last few items (during the pouring rain) when the cleaning crew (3 women) showed up 5 minutes early. They walked right into the house no masks and no respect for personal space. During this crazy time of Covid-19 this was totally unacceptable. We told the office when we dropped off the keys and they couldn't have cared less. It's just about money to Berger. read more

We have been coming to Ocean City for many years. As our family grew, this year we need to add additional rentals and Berger made it easy to find summer rentals through their highly competent staff and large selection of available properties. They also make it easy to coordinate finding rentals and making payments remotely via their superior internet system. They are always available to help! We worked with Michael Maina. Great service. read more

Marianne Johnsen was Terrific! She is so patient with us. We love having her show us properties and will continue to do so in the future. Can't say enough good things about her. Would recommend to everyone! read more

Sad to say that we rented 1712 Wesley ave for second summer and THINGS HAVE CHANGED! Disgusting! $8,000 for a house full of bugs, breaking furniture and a mess left behind from previous renters. Sand in the beds, ants in the fridge and microwave, walking in the counters, ant traps all around. They KNEW they had a bug problem. Completely unfair to rent to us knowingly that they had this bug infestation.No disclosure at all. You could not sit at the table without ants crawling all over you. Called Berger Realtors, they got in touch with owners who were willing to come and "spray". Sorry, your big problem is bigger than 1 spray. NO THANKS. Don't want to bring this bug problem back to my house. Refund requested. No such thing. Willing to give us 1k. We left less than 24 hrs after getting there, scratching and itching our way out the door. Sorry, you'll be hearing from our lawyers. Don't rent from them. Big mistake. Dominic our realtor. read more

Berger Realty - Looks good but think again! Bug infested! - Real Estate Services Near Me - Ocean City, New Jersey

We have been going to Ocean City, NJ for quite a few years, my husband has since he was young. While we always have a good time, this year the first hour after arriving at our condo on Ocean Avenue, I did a walk through. This place was disgusting. Stains on the mattress cover in the master, floors filthy, dog hair EVERYWHERE. So needless to say, we aren't off to a very good start. The first thing I usually do is make the beds. I decided to start in the 2nd bedroom which had a full and a twin bed. The mattress covers on those haven't been changed since the 80's, human and animal hair weaved in and out of them. It was appalling. The kitchen has a stove from 1963, the cabinets were also filthy inside and out. Microwave was conveniently located on the top of the refrigerator?!? There was nowhere to put anything that we brought like pantry items. Sink in the kitchen doesn't drain. The one star I gave was for the wonderful lady from Berger Realty. My husband called them and let them know how unhappy we were. She got right back to us and said the owner will be there shortly to clean. When she arrived with her husband, we heard her gasping and grunting as they got out of their car. I thought this isn't going to go well. I also thought to myself, well we wouldn't have had to call and complain if the place was cleaned in the first place. To say I was disappointed would be an understatement. read more

Awful company to rent from. We rented the first floor unit that has 3 bedrooms and 1.5 bathrooms. Checked in on time to a very disorganized office, but the keys that we were given did not work. 3 calls to the office later and a woman show us with more keys that don't work. Once that was settled, we discovered that our half bath is actually in a shared laundry room. Anyone one with a key can just walk in on us on the toilet!! The one solution offered to us was to put a bolt lock on the door "when we are using the toilet". So the bathroom that we are paying for is not ours to use anytime we need it. We did not pay for a shared toilet! We do not have full access if someone decides to spend their time doing laundry in our bathroom. The company is definitely not an advocate for the renters. We plan to seek counsel to resolve this issue Also - is it safe to have paint cans stored next to a hot water heater? Snow shovels and tools stored against the toilet and the wall? Unsafe tools and chemicals above the laundry toilet? Do not rent from this company. read more

Have been working with Trish from Berger for the past 5 years. She has been extremely helpful each and every time whether it is picking out the perfect house for our family, or helping with logistics. Definitely recommend Trish and Berger. read more

I go through Berger Realty every year to book our family vacation. Excellent service and easy check-in/ check-out. I highly recommend Berger! read more

We have been renting vacation properties from Berger Realty for over thirty years. Our agent, Dave Zelinski, is a great guy and has always been available to address any issues that we may have with a property. I highly recommend them! read more

Chris Warren responded immediately to my inquiry. Got various answers and we booked our vacation thru him within 2 hours! Very professional. read more

I've been coming to Ocean City with my family for over 30 years, but only in the past 5 or so have I been the one booking the accommodations. Every year I've booked through Cynthia Balles at Berger and have always had a good experience. She is prompt with communication and paperwork, and makes it easy to get everything squared away. One thing I wish was possible would be paying online - it feels a bit archaic to be mailing a check in 2019, but if that's the worst part, I can deal with it. Recommend Berger for reserving condos in Ocean City. read more

Berger cashes your check and then you never hear from them again. We rented 904 St Charles 1st floor. It was old, uncared for and ill equipped. The porch railing was falling down. We could not use one entire door due to rot. Not one electrical outlet was securely attached to the wall. Almost every light bulb needed changed. Blinds would fall off the wall when you opened our closed the slider. And worst of all we hade a MICE infestation. We have sent multiple emails and texts. They have not even bothered to respond. The worst customer service experience possible. read more

What a happy and stress-free experience. Denise Kelly was our agent I didn't read the packet on the day we got there where it said to test both keys and when our party was to split up a couple days later the second key did not work so we call the agency Denise was off and I left a message she called me back and said she would come drop a new key she was excellent I would use her again read more

2239 Wesley Ave. is a horrible house and we had an absolutely awful experience. No vacation whatsoever and I spent over $8,000. The house was unclean upon arrival and the floors were so dirty our feet were black with dirt within the first hour. We had 8 forks for 9 people and 4 were salad forks. We got new silverware delivered Thurs. afternoon. We left Sat. at 9am. UNACCEPTABLE. Wed. a.m. we smelled GAS and had to vacate the house. Fire dept came and told us the dryer vent that was held together with DUCT TAPE had a hole and lint was building all around the dryer. CODE VIOLATION and DANGEROUS! He told us not to go in until it was repaired. The lights also flickered and buzzed all over the house. An electrician said the box was totally corroded and we could lose power any moment yet he couldnt find time to repair it. NO OTHER electrician was called. I asked for alternative accommodations but no one EVER answered me or offered anything to repair the problem. I didnt sleep after Tues. night worrying about a fire or gas explosion. I dealt with a very rude contractor from GEO Electric. He was rude, condescending and never fixed anything. He promised me a letter stating I was not in any danger but I never received anything so all i did was worry. We stayed out of the house as much as possible but had a pregnant woman and 3 toddlers with us so it was difficult. Homeowner refused to refund me even half of my wasted vacation money which I think is a bargain. Even the furniture was awful! My son fell through a deck chair and hurt his back as it was totally worn out! NO VACTION for $8,000. DONT RENT THIS HOME read more

Per our arrival for a 2 pm check in, 5 small children in tow we were prepared to visit the office on 31st St. to pick up the keys to our rental for the week. By dumb luck seeing someone pass by with a Berger welcome package, we stumbled upon a sign which caught my attention and we could pick up the keys around the corner. Communication is key to keeping people happy when they are away from home. After getting the keys we made several attempts to access the home using the keys we were given...no luck (still with 5 children after a 2 hr ride). We contacted the realtor who did arrive promptly with a set of keys that worked. The unit was clean and the realtor gave a once over of the building and said to call or email for anything small we may encounter with the property. Beings that your the only contact for an issue, and the liaison between the owner and us unfortunately you should be more then willing to solve any and all problems if they arise. The next morning (Sunday), we wanted to cook breakfast and head to the beach. 6 adults, 5 children, the range doesn't work. At over $100 a sitting to eat out every meal is ridiculous. Not to mention so much for a late day on the beach and cooking at the house and relaxing. It's rush home to get the kids ready and out to eat or take out every night. We contacted the realtor and followed up a few times. He responded after the weekend with "The owner didn't contact you?" I understand you deal with the contracts and you don't own the property, but what other choice to I have? Pack my kids and head home, 2 days into a vacation we earned? Or contact the people who handled our rental and expect them to battle with the owner or get it fixed so we can enjoy EVERYTHING we payed for. Your making good money to deal with rental contracts, if I have a problem you should be helping get it solved ASAP or turn over the owners number and I can handle it myself. Otherwise everything was fine and luckily we were in a position to persevere. read more

Terrible customer service. Waiting for key, unless your special you wait till 2, however a couple people went in and walked out with welcome package and key. At 1:25.... read more

Do Not Use Berger. And Do Not Use Michael Maina. This was our first family vacation in over a decade. We booked a place in Ocean City, then COVID happened, but we still went forward. The only interaction I had with Michael was sending him a check.Then 2 days before vacation started, I emailed him and asked where I pick up the keys. No response. Next day, email again, no response. Finally I just call and get the information from someone else at Berger. The day comes to pick up the keys, and that part is smooth sailing - although come to think of it, no one asked for ID at pick-up so they might want to fix that part. It's a churn and burn factory and they print money with these weekly summer rentals, but fine, whatever. When I got to the house there was garbage in every bin, dirty dishes in the sink, sand on the floor, and the main table was filthy. It clearly hadn't been cleaned. Keep in mind, this is a $3k/week rental. It's not a palace, but still - you'd expect it to be cleaned upon arrival. And, this is during COVID. It would be nice if you could walk into an already uncomfortable situation during a pandemic and at least have the appearance that some precaution was taken. So we spend day 1 cleaning/sanitizing, obviously not ideal. I email Michael about it. No response. The next day we spend at the beach, lots of laundry even in 1 day, so we decide to run a load of wash at night. Washing machine left our clothes beyond soaked - ok, noted, use an extra spin cycle going forward. We put them in the dryer and the dryer stops after 30 seconds. Get up, start it again. Stops. Dryer is broken. Email Michael again. No response. I think, OK, it's the weekend, tons of renters are coming in, I'm sure there are lots of clients with lots of issues. I'll give him until Tuesday, but I'm pretty annoyed about the response time considering what we paid, and what Berger's cut was. Fast forward to Friday and still zero response. Six days of dirty clothes, towels, etc. that we're stuck with because we paid for a house that we thought had a working washer/dryer. There are worse problems in the world, and luckily we are all symptom free from the dirt pile we walked into. But the guy couldn't even muster a reply, let alone a response or an apology. Just nothing at all. Cashed the check real quick though. We won't use Berger again, and I would never, ever, ever recommend using Michael if you do. I'd say he's just going through the motions, but he's too lazy to even do that. There's the bare minimum, and then far below that is Michael Maina at Berger Realty. If you're going to the Shore for the week, spend the money with someone else. read more

Three of us rented 2847 Asbury, Second floor, from June 1 - 8, 2019. One of us contacted our agent soon after we arrived. When I removed the quilt from the bed in the second bedroom, the mattress pad was dirty and covered with some kind of crumbs. I headed to the washer which itself was dirty and it took three drying cycles in the small, inefficient dryer to dry the mattress pad. I never used the quilt as I expected it was as dirty as the mattress pad. The sliding door in my bedroom did not open due to rusted track. The closet in that room contained about a dozen broken/bent metal hangers with extra pillows thrown on floor. The living room closet had no rod/hangers but shelves filled with junk. Kitchen drawers contained two kitchen towels, a dirty oven mit, and no dish clothes at all. Porch umbrella was not secure and at one point lifted out of the table. Hanging fan in living room made so much noise we could not use. It was obvious a surface cleaning had been done but that was it. Evidently, the owners really do not care how their guests find their property. My sister who signed the contract contacted our agent soon after we arrived. Her response suggested no concern on her part. I also sent the agent an email along with pictures of the dirty washer, closets, etc. I asked her for a response, but, got none...not even an acknowledgement of receiving my email as I requested. I used the contact form on the Berger Realty website to again state my disappointment with this 2847 Asbury, Second Floor property. I have yet to get a response and have waited a few weeks. I am hoping that someone will answer my review as soon as possible. Susanne R read more

The person on the other end of the email was rude and made us feel really uncomfortable. We went ahead and did the rental. The rental smells like a ton of moth balls and is dated back about 30 years. Carpets filthy, everything is gross. Spent $2630 for the week. We did not receive beach tags either. read more

Unfortunately, our experience with Berger has gone downhill. We are currently trapped in a terrible rental that lacks amenities promised including AC, hot water in one of the bathrooms and WiFi access. Repeated attempts to reach Berger have been ignored. Do not rent 934 Ocean Avenue in Ocean City, NJ. You'll be disappointed. read more