Berger Realty is the best to work with in Ocean City. The website provides clear precise info on each unit as well as abundant photos. They make the check in and drop off process fast and easy. One year we had issues with our rental and George Cash, our realtor, went above and beyond to make the situation right. read more

Berger Realty - Fast check in - Real Estate Services Near Me - Ocean City, New Jersey

Love working with Lauren and Berger. She has gone out of her way to help us find a place to stay. She even kept us up to date on the weather via text. Great check-in and out setup, simple, easy. I do think the web site needs some work. Someone needs to test it better and have the filtering fixed. read more

Berger offers the best properties and has the best staff to help you find and book the right one for you. Kevin Halliday has helped us and friends for years. Would never go elsewhere. Trust and loyalty are key! read more

Worse accommodation in 25yrs. Property shown with Umbrella on deck, (a prerequisite w. 2 small toddlers) called broker who reached home owner who stated the umbrella broke and had no intention of replacing? No accommodation made by owner or realtor. Malfunctioning smoke alarm went off 4 times (which scared the children )when only topstove used and NO smoke at all. ONE knife in drawer/no Mr coffee/ COPIOUS AMOUNTS OF DUST in fan above my bed!/numerous broken drawers/no curtains on windows only blinds ( in 2 rooms) that allowed bright light to filter in causing toddlers not to be able to nap.No overhead lighting in 2 rooms only lamps not controlled by lightswitch/. Old old bedroom furniture . Realty photo not an accurate picture of this property. DISAPPOINTED IN PROPERTY/ BERGER REALTY AND MY AGENT. read more

We have been going to Ocean City for over 20 years and have had mostly good experiences. This year we rented 5838 Central Ave 2nd floor owned by Sabbioso LLC and the place was filthy. It was obvious that the place was not cleaned prior to our arrival. 1.Hair and Sand in MBR bathroom 2.Outdoor shower unusable filled with sand a old dirty sponge and sandy soap on the floor with a lock on the door that was inoperable. 3.Dirty underwear under bed 4.Mosquito infested with ant traps all around. 5.Kitchen pots dirty with food left in them 6.Kitchen sink and garbage disposal leaking 7.Dirty cups in cabinet 8.Cobwebs and spiders in bunk beds along with screws to hold it together missing. 9.Floors dirty with sand and dirt still on them. 10.Oven Filthy never been cleaned 11. Furniture dirty and stained. 12. Tub in hallway bathroom clogged. 13.Light bulbs burned out and missing in multiple rooms You would think that Berger Reality would take some responsibility to oversee that the places they rent are clean since they receive a commission on the rentals. They just want to pass it off on the owner and wash their hands of it. The owner stated they had paid for deep cleaning as the previous renter had stayed there for 6 weeks. Obviously no one followed up to make sure it was clean. Neither the owner nor Berger. In calling Berger (Kevin Laskowski) he said he was sorry about the situation and offered to send someone out to clean but a number of the listed problems were not discovered immediately and with the family bringing everything in it would have been problematic to have cleaners working around everyone and their belongings. They did send someone to fix the leak which of course was to the benefit of the owner. I asked for a credit considering we had to clean everything and were inconvenienced in many ways. Berger initially said they could do nothing and that it was up to the owner. The sorry about that does not make up for the inconvenience we all experienced and left to deal with. We have not heard from the owner regarding any compensation. I would suggest not renting this property until they clean up their act. Some pictures of the place. read more

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where I stayed in Ocean City, New Jersey on 50th Street was a nice place but the main bedroom exhaust fan bathroom was never fixed which Berger told me would be. I had to listen to it all night as I slept. I even tried to close the bathroom door but that would not close all the way. it was a very nice place except for the fan situation. I will rent from another Realtor next time. read more

Matt Galownia went above and beyond for us! He was so personable and friendly. He even went so far to help us retrieve items we left in the home. We really appreciated his flexibility and communication. read more

Ocean City, NJ summer rental: 7/13/24 to 7/20/24: 1810 Central Avenue, Ocean City, NJ 08226 WiFi in highest bedroom was useless. Avoid this rental property if you want reliable WiFi connectivity. read more

berger realty has agents at their office that completely bold face lie and never return emails after you pay. I left a bad review and decided to use another realtor but I could not because they said I left the place a mess. over a year ago and you didn't report it? bullshit, they did this because of my bad review. I pay a lot of money for one week in ocean city and want what I pay for and a realtor to answer questions. use another place, not berger realty. read more

I have been renting in Ocean City, NJ for over 30 years; I have used Chris Warren from Berger Realty for the last five years and he has been great. As our extended family has grown he has helped us find the perfect vacation home each year. Chris is knowledgeable, accessible and seems to really try to understand and meet the needs of his clients. read more

Rude agents that could care less if you have an issue. They rent out properties with known Issues and do nothing to assist the renter when they call with a problem. They also lack any type of customer service skills. read more

My family has been staying in Ocean City for 15 years. We've been very happy in the Gardens but needed to switch locations (and therefore realtors) this year. It was a huge mistake. There were many issues with our rental which we immediately brought to the realtor's attention. After some back and forth with them and the owners we were promised a partial refund. It is now October and the owners "have changed their mind". Berger is not helping us on this at all. We will not use them for a rental again and would not recommend them to anyone. read more

Worked with them for years. Always a great experience. We love going to Ocean City...no better place to spend your days

Barbara Varacalli was a horrible agent who misrepresented our rental and when we called her on it she told us to "Call City Hall." Here were our issues... First, there was loud construction going on next door starting at 8:00 am ever day of our vacation. Does anyone think it's fair to wake up early every day to loud machinery and a cursing crew? You should have told us about this in advance and given us the option to choose another rental. Second, your online photos of 2731 Wesley Ave, Ocean City, NJ 08226 were taken in 1995 and it doesn't look the same today. Great views, but a tired old rental. As an example, all the pictures on the walls are faded, fans are dirty and dilapidated, there was little to no landscaping, lights would mysteriously go on or off, the pots on the balcony sported dead pulled weeds and the place was sterile with no personality... could go on but am sure you have the idea. Everything in this place is tired! Third, this unit was dirty and smelled. We spent half of the first day cleaning and the attached picture of the air conditioning intake shows why the place had such a horrible old musty odor. As much as we tried to spray Fabreze and open the windows, we all could smell the odor when we'd return from the beach. Barbara, you should really be ashamed of how you treat people because it's not right or fair. Karma will eventually catch you... maybe it's time to retire before it does! read more

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Not interested in paying for your loses. They came up with a real clever way to force you into paying a non refundable insurance fee. I laughed at the verbiage in the disclosure that states "optional" at least 3 times, yet it's not an option at all. Another nickel and dime scheme that is just a slimy business move. Clearly you don't want the business if you aren't willing to waive your bogus fee. Bye Berger!!! read more

We rented a house on 4917 Haven ave in Ocean City from Berger. The house needed a good cleaning, lights in two of the bedrooms weren't working and we had an ant infestation. But the real problem came as we were packing the car with the last few items (during the pouring rain) when the cleaning crew (3 women) showed up 5 minutes early. They walked right into the house no masks and no respect for personal space. During this crazy time of Covid-19 this was totally unacceptable. We told the office when we dropped off the keys and they couldn't have cared less. It's just about money to Berger. read more

We have been going to Ocean City, NJ for quite a few years, my husband has since he was young. While we always have a good time, this year the first hour after arriving at our condo on Ocean Avenue, I did a walk through. This place was disgusting. Stains on the mattress cover in the master, floors filthy, dog hair EVERYWHERE. So needless to say, we aren't off to a very good start. The first thing I usually do is make the beds. I decided to start in the 2nd bedroom which had a full and a twin bed. The mattress covers on those haven't been changed since the 80's, human and animal hair weaved in and out of them. It was appalling. The kitchen has a stove from 1963, the cabinets were also filthy inside and out. Microwave was conveniently located on the top of the refrigerator?!? There was nowhere to put anything that we brought like pantry items. Sink in the kitchen doesn't drain. The one star I gave was for the wonderful lady from Berger Realty. My husband called them and let them know how unhappy we were. She got right back to us and said the owner will be there shortly to clean. When she arrived with her husband, we heard her gasping and grunting as they got out of their car. I thought this isn't going to go well. I also thought to myself, well we wouldn't have had to call and complain if the place was cleaned in the first place. To say I was disappointed would be an understatement. read more

We have been coming to Ocean City for many years. As our family grew, this year we need to add additional rentals and Berger made it easy to find summer rentals through their highly competent staff and large selection of available properties. They also make it easy to coordinate finding rentals and making payments remotely via their superior internet system. They are always available to help! We worked with Michael Maina. Great service. read more

Sad to say that we rented 1712 Wesley ave for second summer and THINGS HAVE CHANGED! Disgusting! $8,000 for a house full of bugs, breaking furniture and a mess left behind from previous renters. Sand in the beds, ants in the fridge and microwave, walking in the counters, ant traps all around. They KNEW they had a bug problem. Completely unfair to rent to us knowingly that they had this bug infestation.No disclosure at all. You could not sit at the table without ants crawling all over you. Called Berger Realtors, they got in touch with owners who were willing to come and "spray". Sorry, your big problem is bigger than 1 spray. NO THANKS. Don't want to bring this bug problem back to my house. Refund requested. No such thing. Willing to give us 1k. We left less than 24 hrs after getting there, scratching and itching our way out the door. Sorry, you'll be hearing from our lawyers. Don't rent from them. Big mistake. Dominic our realtor. read more

Berger Realty - Looks good but think again! Bug infested! - Real Estate Services Near Me - Ocean City, New Jersey

Awful company to rent from. We rented the first floor unit that has 3 bedrooms and 1.5 bathrooms. Checked in on time to a very disorganized office, but the keys that we were given did not work. 3 calls to the office later and a woman show us with more keys that don't work. Once that was settled, we discovered that our half bath is actually in a shared laundry room. Anyone one with a key can just walk in on us on the toilet!! The one solution offered to us was to put a bolt lock on the door "when we are using the toilet". So the bathroom that we are paying for is not ours to use anytime we need it. We did not pay for a shared toilet! We do not have full access if someone decides to spend their time doing laundry in our bathroom. The company is definitely not an advocate for the renters. We plan to seek counsel to resolve this issue Also - is it safe to have paint cans stored next to a hot water heater? Snow shovels and tools stored against the toilet and the wall? Unsafe tools and chemicals above the laundry toilet? Do not rent from this company. read more

Have been working with Trish from Berger for the past 5 years. She has been extremely helpful each and every time whether it is picking out the perfect house for our family, or helping with logistics. Definitely recommend Trish and Berger. read more

Chris Warren responded immediately to my inquiry. Got various answers and we booked our vacation thru him within 2 hours! Very professional. read more

We have been renting vacation properties from Berger Realty for over thirty years. Our agent, Dave Zelinski, is a great guy and has always been available to address any issues that we may have with a property. I highly recommend them! read more

I've been coming to Ocean City with my family for over 30 years, but only in the past 5 or so have I been the one booking the accommodations. Every year I've booked through Cynthia Balles at Berger and have always had a good experience. She is prompt with communication and paperwork, and makes it easy to get everything squared away. One thing I wish was possible would be paying online - it feels a bit archaic to be mailing a check in 2019, but if that's the worst part, I can deal with it. Recommend Berger for reserving condos in Ocean City. read more

Berger cashes your check and then you never hear from them again. We rented 904 St Charles 1st floor. It was old, uncared for and ill equipped. The porch railing was falling down. We could not use one entire door due to rot. Not one electrical outlet was securely attached to the wall. Almost every light bulb needed changed. Blinds would fall off the wall when you opened our closed the slider. And worst of all we hade a MICE infestation. We have sent multiple emails and texts. They have not even bothered to respond. The worst customer service experience possible. read more

What a happy and stress-free experience. Denise Kelly was our agent I didn't read the packet on the day we got there where it said to test both keys and when our party was to split up a couple days later the second key did not work so we call the agency Denise was off and I left a message she called me back and said she would come drop a new key she was excellent I would use her again read more

2239 Wesley Ave. is a horrible house and we had an absolutely awful experience. No vacation whatsoever and I spent over $8,000. The house was unclean upon arrival and the floors were so dirty our feet were black with dirt within the first hour. We had 8 forks for 9 people and 4 were salad forks. We got new silverware delivered Thurs. afternoon. We left Sat. at 9am. UNACCEPTABLE. Wed. a.m. we smelled GAS and had to vacate the house. Fire dept came and told us the dryer vent that was held together with DUCT TAPE had a hole and lint was building all around the dryer. CODE VIOLATION and DANGEROUS! He told us not to go in until it was repaired. The lights also flickered and buzzed all over the house. An electrician said the box was totally corroded and we could lose power any moment yet he couldnt find time to repair it. NO OTHER electrician was called. I asked for alternative accommodations but no one EVER answered me or offered anything to repair the problem. I didnt sleep after Tues. night worrying about a fire or gas explosion. I dealt with a very rude contractor from GEO Electric. He was rude, condescending and never fixed anything. He promised me a letter stating I was not in any danger but I never received anything so all i did was worry. We stayed out of the house as much as possible but had a pregnant woman and 3 toddlers with us so it was difficult. Homeowner refused to refund me even half of my wasted vacation money which I think is a bargain. Even the furniture was awful! My son fell through a deck chair and hurt his back as it was totally worn out! NO VACTION for $8,000. DONT RENT THIS HOME read more

We have rented the same property from Berger Realty in Ocean City NJ (2021 and 2022). We had a great experience with Berger. The whole process from selecting a property, signing the lease, checking in, and checking out was seamless and convenient. We highly recommend Berger Realty for managing your vacation rental process! read more

Per our arrival for a 2 pm check in, 5 small children in tow we were prepared to visit the office on 31st St. to pick up the keys to our rental for the week. By dumb luck seeing someone pass by with a Berger welcome package, we stumbled upon a sign which caught my attention and we could pick up the keys around the corner. Communication is key to keeping people happy when they are away from home. After getting the keys we made several attempts to access the home using the keys we were given...no luck (still with 5 children after a 2 hr ride). We contacted the realtor who did arrive promptly with a set of keys that worked. The unit was clean and the realtor gave a once over of the building and said to call or email for anything small we may encounter with the property. Beings that your the only contact for an issue, and the liaison between the owner and us unfortunately you should be more then willing to solve any and all problems if they arise. The next morning (Sunday), we wanted to cook breakfast and head to the beach. 6 adults, 5 children, the range doesn't work. At over $100 a sitting to eat out every meal is ridiculous. Not to mention so much for a late day on the beach and cooking at the house and relaxing. It's rush home to get the kids ready and out to eat or take out every night. We contacted the realtor and followed up a few times. He responded after the weekend with "The owner didn't contact you?" I understand you deal with the contracts and you don't own the property, but what other choice to I have? Pack my kids and head home, 2 days into a vacation we earned? Or contact the people who handled our rental and expect them to battle with the owner or get it fixed so we can enjoy EVERYTHING we payed for. Your making good money to deal with rental contracts, if I have a problem you should be helping get it solved ASAP or turn over the owners number and I can handle it myself. Otherwise everything was fine and luckily we were in a position to persevere. read more

Terrible customer service. Waiting for key, unless your special you wait till 2, however a couple people went in and walked out with welcome package and key. At 1:25.... read more

Do Not Use Berger. And Do Not Use Michael Maina. This was our first family vacation in over a decade. We booked a place in Ocean City, then COVID happened, but we still went forward. The only interaction I had with Michael was sending him a check.Then 2 days before vacation started, I emailed him and asked where I pick up the keys. No response. Next day, email again, no response. Finally I just call and get the information from someone else at Berger. The day comes to pick up the keys, and that part is smooth sailing - although come to think of it, no one asked for ID at pick-up so they might want to fix that part. It's a churn and burn factory and they print money with these weekly summer rentals, but fine, whatever. When I got to the house there was garbage in every bin, dirty dishes in the sink, sand on the floor, and the main table was filthy. It clearly hadn't been cleaned. Keep in mind, this is a $3k/week rental. It's not a palace, but still - you'd expect it to be cleaned upon arrival. And, this is during COVID. It would be nice if you could walk into an already uncomfortable situation during a pandemic and at least have the appearance that some precaution was taken. So we spend day 1 cleaning/sanitizing, obviously not ideal. I email Michael about it. No response. The next day we spend at the beach, lots of laundry even in 1 day, so we decide to run a load of wash at night. Washing machine left our clothes beyond soaked - ok, noted, use an extra spin cycle going forward. We put them in the dryer and the dryer stops after 30 seconds. Get up, start it again. Stops. Dryer is broken. Email Michael again. No response. I think, OK, it's the weekend, tons of renters are coming in, I'm sure there are lots of clients with lots of issues. I'll give him until Tuesday, but I'm pretty annoyed about the response time considering what we paid, and what Berger's cut was. Fast forward to Friday and still zero response. Six days of dirty clothes, towels, etc. that we're stuck with because we paid for a house that we thought had a working washer/dryer. There are worse problems in the world, and luckily we are all symptom free from the dirt pile we walked into. But the guy couldn't even muster a reply, let alone a response or an apology. Just nothing at all. Cashed the check real quick though. We won't use Berger again, and I would never, ever, ever recommend using Michael if you do. I'd say he's just going through the motions, but he's too lazy to even do that. There's the bare minimum, and then far below that is Michael Maina at Berger Realty. If you're going to the Shore for the week, spend the money with someone else. read more

Three of us rented 2847 Asbury, Second floor, from June 1 - 8, 2019. One of us contacted our agent soon after we arrived. When I removed the quilt from the bed in the second bedroom, the mattress pad was dirty and covered with some kind of crumbs. I headed to the washer which itself was dirty and it took three drying cycles in the small, inefficient dryer to dry the mattress pad. I never used the quilt as I expected it was as dirty as the mattress pad. The sliding door in my bedroom did not open due to rusted track. The closet in that room contained about a dozen broken/bent metal hangers with extra pillows thrown on floor. The living room closet had no rod/hangers but shelves filled with junk. Kitchen drawers contained two kitchen towels, a dirty oven mit, and no dish clothes at all. Porch umbrella was not secure and at one point lifted out of the table. Hanging fan in living room made so much noise we could not use. It was obvious a surface cleaning had been done but that was it. Evidently, the owners really do not care how their guests find their property. My sister who signed the contract contacted our agent soon after we arrived. Her response suggested no concern on her part. I also sent the agent an email along with pictures of the dirty washer, closets, etc. I asked her for a response, but, got none...not even an acknowledgement of receiving my email as I requested. I used the contact form on the Berger Realty website to again state my disappointment with this 2847 Asbury, Second Floor property. I have yet to get a response and have waited a few weeks. I am hoping that someone will answer my review as soon as possible. Susanne R read more

The person on the other end of the email was rude and made us feel really uncomfortable. We went ahead and did the rental. The rental smells like a ton of moth balls and is dated back about 30 years. Carpets filthy, everything is gross. Spent $2630 for the week. We did not receive beach tags either. read more

Realtor/agent never calls or emails you back. Antiquated way to rent these days with VRBO and Home Away.com where you deal directly with the home or condo owner and it is painfully obvious. Long story short...We emailed our agent Chris when we first arrived as per our rental agreement about flooded bathroom, and again 7 days later after dropping off keys to make sure he received them, well we've been home for several days and still no return calls or emails. Never again. We have been going to ocean city New Jersey for years and years and this was the first and sad to say last time we'll use Berger Realty. Like I mentioned earlier with all the other options available now why be frustrated during your hard earned vacation! Update:..................... The problem sir was the handyman, not plumber was supposed to arrive by 8 as per your agent, he arrived at 1pm on one of the only clear days we were going to get last week and if you cared to read my email to your agent he then quickly left to " get supplies" he shows up 1/2 hour later, parked , (did not come back into our rental) ,he then proceeded to work on his Jeep filling his ac system with can after can of Freon, never acknowledging me that he was back, oh and in between each can he had himself a smoke, this went on so long I asked him several times to please fix his Jeep AFTER he fixed the toilet -a toilet by the way that kept flooding our only full bathroom with a 1/4 inch of water every time you used it ....wasting most of my day. The real problem sir is that this went on so long when I emailed Chris to find out what to do, it's not my house, it's not my handyman. Chris my agent , cut off all communication, we never heard back from Chris even after we lost a whole day of vacation with this we took the high road and emailed Chris -our agent 5 days later that we dropped off keys, and to please let us know that he received them ,he still wouldn't get back to us....And yes we tried calling the office during this ordeal but as you know, calling Berger during the rental week and getting a call back is like trying to eat crab fries on the boards without the seagulls bothering you.....impossible. This all proves my point, Chris and Berger already made the sale and when a real problem arose we were screwed, but if we used a service like VRBO or Home Away we would be dealing with the owner not a salesman/middle man who doesn't give a shit about the property or our vacation. Lesson Learned! read more

Unfortunately, our experience with Berger has gone downhill. We are currently trapped in a terrible rental that lacks amenities promised including AC, hot water in one of the bathrooms and WiFi access. Repeated attempts to reach Berger have been ignored. Do not rent 934 Ocean Avenue in Ocean City, NJ. You'll be disappointed. read more

This was our 4th year renting through Beger with Realtor Dave Zelenski. I'm giving 4 stars instead of 5 because the first year we rented we were a little disappointed with the cleanliness of the home we rented. It wasn't AWFUL, just not the beautiful, clean place you want for vacation. We contacted Berger and they sent someone over to clean the place (still there were cobwebs nod crumbs, but like I said it wasn't AWFUL). The rentals at the south end of the island are very expensive and I felt we paid more than the place was worth. Fast forward to our next three rentals and everything was great. 2014 rental was great, but was sold that year and no longer for rent the next year. We re-rented the same place in 2015 and 2016 and have already booked it for 2017. Dave is great with answering emails, we've had no problems whatsoever. read more

This towel was rubbed on the carpet of the house Berger rented to us. After wondering why my feet were all black, now I know why. Carpets are DISGUSTING read more

Berger Realty - Real Estate Services Near Me - Ocean City, New Jersey

This is the 3rd year renting with Berger Realty. Our Agent, Ben, was always responsive during the rental process. We have rented the same unit at 1308 Wesley. Last year we had problems with the refrigerator and had to resort to coolers. This year we were ASSURED it was repaired. It was not. COOLERS AGAIN for days. Imagine life with 6 kids under 10 and no refrigerator. An appliance person came and said No Problem even though built in alarms were going off. Fire Company had to come on two occasions AFTER little ones were asleep for carbon monixide alarms.We called Berger Multiple times without response. We called and asked for the managing broker and we got another agent who promised a response, no response came. I Guess Berger has gotten too big to care about ruining a family's vacation. read more

Pat Moss of Berger Realty in Ocean CIty is the Best!! She goes out of her way to find us the perfect rental. I have been working with Pat for years now and will come back again next year! read more

The agent was continuously unprofessional, non-responsive, absolutely no followup, childish, agitated & Anoided you called (again), short-tempered. They take your money upfront and you are stuck! They are a small monopoly in OCNJ and you have no recourse but Small Claims Court. They don't care! (That's why their site doesn't allow reviews.) read more