Rudest customer service! I called for a simple inquiry and was hung up on mid sentence. Do not…read morebother with this business as they do not have time or PATIENCE to finish a simple phone call, imagine how they will mismanage your insurance policies.

From the owner: Mitchell Insurance Agency is an independent insurance agency specializing in auto, home, business…read moreinsurance and life insurance. We service York and Lancaster Counties in South Carolina.

Christin was so helpful, we took care of everything over the phone since I am in Columbia and she's…read morein Rock Hill. She kept it simple and was very patient with me! 10/10 service from her and she save me some money off my bill which is always a plus! Thanks Christin!

I wasn't able to get a quote after many texts and emails I gave up. Terrible Agency. It turned into…read morethe selling of my information and many unwanted calls from random 3rd party's.

I have been with Allstate about 30 years. Keith took over this office from the agent I knew…read more Today I called to ask why homeowners insurance went up $467 this year and was told inflation for building costs. I asked if that is even legal. Made no sense since prior increases much smaller. Cindy laughed at me literally at whatever I had said and I asked again and she refused to speak- I asked her and she said she already answered and didn't want to upset me anymore and told me you are so upset. I used normal tone of voice -did not raise my voice or use any bad language. Just a really rude silly woman and no one has time for that. Getting new insurance today.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. While helping customers stay insured against from Mayhem and better preparing them for their economic futures is my day job, I spend most of my spare time coaching youth sports and spending time with my family.

Potentially resolved thru a complaint filed with the State. This office refused to 1) acknowledge…read moreerror 2) correct error by refunding all monies taken out in error. Dugg heels in even more when I posted review with FACTS. Was only concerned about public image. I hope you think that little commission check which paid for your beach trip was worth it Ms. Walker.

Zero Customer Service. I have been with them for a few years and we are in the process of buying a…read morenew home. State farm denied coverage on the new home, so I had to pivot. When I called in to tell them they could removed that quote and cancel auto, but my current HOI needed to remain, they cancelled everything. I have been calling for 2 weeks to have my policy reactivated as they were never approved to cancel it. They have zero sense of urgency and give me attitude every time I call. When I ask for escalation, I get zero follow up calls. The hoops I am having to jump through to fix their mistake is ridiculous. Calling the main customer service and escalation line does nothing and they keep trying to route me back to the branch. Unacceptable.

Amazing company! Professional courteous staff! Faith Frinks works hard to find affordable insurance…read moreto fit your budget! Amazing, hard working and well trained in the art of insurance!!!

From the owner: For more than 50 years, your local Acceptance Insurance agents have been finding cheap car…read moreinsurance options for people just like you in Rock Hill, South Carolina. Whether you're driving record is perfect or not, we've got flexible, customized options to fit your needs and your budget. The best part is we shop for you. We compare multiple insurance quotes for you. We provide you several affordable car insurance solutions - regardless if you have accidents, tickets, even a DUI. Our agents live where you live and offer more than just cheap auto coverage in Rock Hill, South Carolina, we also have low-cost renters insurance, business insurance and more in Rock Hill. For the cheapest car insurance, call your Acceptance Insurance.

Been with Dennis Harrington over 40 years. My son had some tickets and accidents, but instead of…read moreincreasing rates which I expected, they dropped my son. Had no other choice but to cancel all policies that have been in effect for 40+ years. In talking to an Allstate agent, he says State Farm is trying to recoup covering bad choices of insuring certain groups. Too bad, they lost a very loyal customer.

Stopped by yesterday hours after a wreck and was helped immediately as I walked in the door…read more Friendly staff! They are even filing the claim with the other insurance company for me(bc the wreck was not my fault)! Been a long time customer of Mr. Harrington and have always been very pleased with his office and their services.

If you need help with your insurance locally, go see Jamie. He is awesome. He took care of…read moreeverything and I didn't even have to go inside. I actually did it all over the phone and then drove up and picked up my documents directly from him at my car. Very friendly, very professional very helpful. But I would expect nothing less from AAA.

Have a coupon for 69.00 and this location is refusing to honor it. Said prices increased but it was…read moregood till Aug 1..BEWARE