Not feeling great about this office. I recently moved to Rock Hill changed offices since previous…read moreagent was not licensed in SC. Having to transfer auto, homeowners and other policies have been slow. Was notified by NCDMV that policy lapsed but in fact insurance was not transferred correctly. I called the office, sent over notification but still no action and yesterday received another notice.

Had a great experience with this establishment and working with Mindi Arrants, She was very…read moreresponsive and on top of things. I usually don't write any reviews unless they are negative. if you do end up working with an agent from here ask for Mindi!

Along with providing quality insurance, the staff at this insurance agency is also phenomenal! I do…read morehowever want to highlight a specific individual. Ms. Jody Davis at the Haven Miller State Farm Insurance Agency goes above and beyond for her customers! She is always very informative and friendly when speaking to her. Ever since I became a member of State Farm, she was my agent that I spoke to about every situation and question I had! Ms. Jody I appreciate and thank you for all your hard work!

From the owner: We help personalize insurance plans to insure your assets and income. We take care of families,…read moremake insurance planning simple, and offer a great team to service your policies. License #: SC-15813631, NC-15813631

Everyone at this agency has been super helpful! They are quick to communicate by email, answer the…read morephone every time, and always looked out for my best interest. My favorite State Farm experience by far!

From the owner: Our mission is to become your first choice for all of your insurance and financial services needs…read moreby establishing a personal relationship with you & helping you understand the risks you face everyday. We focus on Auto Insurance, Home Insurance, Renter's Insurance, Life Insurance and Business/Commercial Insurance throughout the Rock Hill, SC area including Indian Land, Fort Mill, Lancaster, York, Tega Cay, Lake Wylie, SC and Charlotte, NC. License #: SC-5550317, NC-5550317

Rob and his staff have always been very helpful when I have called with a question. I have other…read moreagents in different locations and while they were ok, I just appreciate when someone takes the time to help you. I would recommend them highly and I rarely do reviews.

Absolutely the worst customer service experience for me of any State Farm Agency in my 15 years…read morewith State Farm. Actually caused me to move on to another provider altogether.

Christin was so helpful, we took care of everything over the phone since I am in Columbia and she's…read morein Rock Hill. She kept it simple and was very patient with me! 10/10 service from her and she save me some money off my bill which is always a plus! Thanks Christin!

I wasn't able to get a quote after many texts and emails I gave up. Terrible Agency. It turned into…read morethe selling of my information and many unwanted calls from random 3rd party's.

Great agency and staff. Mr. Onessi is works for his…read morecustomers. He is a great agent. Amanda Cash

From the owner: At the Carlo Onessi State Farm Agent office, we proudly serve Rock Hill, SC, and the…read moresurroundingareas. Since 2011, we have offered our Good Neighbors comprehensive coverage options,including Auto, Home, and Life Insurance. Licensed in North and South Carolina, we arecommitted to helping you determine the insurance plans that work for you. Visit our office or call ustoday to discuss your coverage needs! License #: SC-15961929, NC-15961929

Potentially resolved thru a complaint filed with the State. This office refused to 1) acknowledge…read moreerror 2) correct error by refunding all monies taken out in error. Dugg heels in even more when I posted review with FACTS. Was only concerned about public image. I hope you think that little commission check which paid for your beach trip was worth it Ms. Walker.

Zero Customer Service. I have been with them for a few years and we are in the process of buying a…read morenew home. State farm denied coverage on the new home, so I had to pivot. When I called in to tell them they could removed that quote and cancel auto, but my current HOI needed to remain, they cancelled everything. I have been calling for 2 weeks to have my policy reactivated as they were never approved to cancel it. They have zero sense of urgency and give me attitude every time I call. When I ask for escalation, I get zero follow up calls. The hoops I am having to jump through to fix their mistake is ridiculous. Calling the main customer service and escalation line does nothing and they keep trying to route me back to the branch. Unacceptable.

Amazing company! Professional courteous staff! Faith Frinks works hard to find affordable insurance…read moreto fit your budget! Amazing, hard working and well trained in the art of insurance!!!

From the owner: For more than 50 years, your local Acceptance Insurance agents have been finding cheap car…read moreinsurance options for people just like you in Rock Hill, South Carolina. Whether you're driving record is perfect or not, we've got flexible, customized options to fit your needs and your budget. The best part is we shop for you. We compare multiple insurance quotes for you. We provide you several affordable car insurance solutions - regardless if you have accidents, tickets, even a DUI. Our agents live where you live and offer more than just cheap auto coverage in Rock Hill, South Carolina, we also have low-cost renters insurance, business insurance and more in Rock Hill. For the cheapest car insurance, call your Acceptance Insurance.

I reached out to Ross after trying to find a new auto insurance policy . He was very knowledgeable…read moreand was able to provide options quickly. He was able to get us a great deal. I highly recommend reaching out to him and his team for any insurance needs.

From the owner: Our mission is to build relationships with people, manage risks of everyday life, help them recover…read morefrom the unexpected, and realize their dreams. We focus on Auto Insurance, Home Insurance, Life Insurance, and Health Insurance needs in York County and Lancaster County. We are committed to building a personal relationship with our State Farm customers that impact our families now and future generations. We want to be there for customers on their best days and their worst. License #: SC-17668145, NC-17668145

Was burned twice by this location. They cancelled my insurance once for a declined payment due to…read moreoverdraft on my credit card, but didn't bother to tell me about it. I had to pay an insurance lapse fee from the DMV, plus double payments because they couldn't be bothered to send a letter or call, even after I had a year of consistent payments. Second time, I was out of state for six months, and even after I had called them and told them I was coming back to SC, yet again they cancelled my insurance, with no letter or call again. Given I was in the middle of a move I didn't notice until the DMV sent me a notice that said my license was suspended. $600 dollars later, with much grief and frustration, I confronted the office, and they coldly stated there was nothing they can do for me. This company could care less about its customers and I wish only the worst for those cutthroat snakes.

The WORST Insurance Company I have ever dealt with. They have poor communication and lack of care…read morefor their customers. I had the exact same experience as Vanessa K. They cancelled my policy with out so much as a phone call or email after they mistakenly didn't bill me one month so they double billed me the next month. They do not answer phone calls, nor voicemails, along with emails. Farm Bureau will never have my business again