Worst experience ever was waiting more than 10 min and had to asked if they were open ? he said will be in a min and nothing asked again and same thing they didn't even had customers left very disappointed they just make me waste my time and had to go somewhere else I can't believe they didn't care, they are open but with NO service at all they ignore that you are there read more

First time trying Jack in the box. The customer service was great and the crew made sure that our needs were met. Overall a great experience! read more

It's been a week since I posted this negative rating. I got an email from corporate that said that someone from this area was going to contact me in regards to my experience. I have not heard from anyone. I guess Jack just doesn't care. read more

Went at about 8:40pm on 06/14/23, with one car in front of me the service was speedy. When I got home with my simple churros order, as I start eat the, i noticed they were spicy... i ordered the regular churros with not the red hot ones. read more

The Jack in the box location in buckeye off of Watson is terrible. I ordered on the app went to pick up food and got home to two items missing and I wanted no ketchup on burger and it was covered in ketchup. Don't bother trying to get your money back or even hear from somebody at corporate, it's been a week and I have sent multiple emails and they don't respond. Spend your hard earned money elsewhere because for how expensive they are now the food should be cooked right and not missing anything. read more

Sooo I ordered the number 8 the spicy sriracha burger and when I open it up its completely missing the patty......how the heck do you make a "burger" and forget the patty. When I try to call they were "busy" but I'm pretty sure they just took the phone off the hook.. read more

Young girl at the window at 1145 pm on 3/16: get a new job if you're miserable! I'm sorry that asking if there was ranch in the bag was your breaking point! Rolling your eyes the second I said a word is not a good look. read more

Went there and the lobby was closed but drive through open. Another day went back, lobby was open but the dining area was so dirty; oily fingerprints on the chairs, dirty table tops, messy floor. People were standing in the back. One employee was trying to go to the lobby with a rag to clean and he was told to stay behind the counter. Poor kid looked confused. Saw two employees kiss in passing... such a poorly run place. Only One trying was the tall boy trying to go Clean the lobby... read more

I have to be at work at 4am..I've stopped here 3 times in one week and they are not serving food because their system is down. This happened last month so I'm done trying. read more

Horrible !!! service especially at night time !!! If you are going to open 24/7 then should be prepared to be able to work and have a better services not crappy !! read more

I ordered the cheddar fries . I asked for extra cheese and this is what I got . I tried to call to see if they can fix this but nobody answers the phone . read more

Jack in the Box - Cheddar Triple Cheddar & Slow Smoked Bacon Sauced & Loaded Fries - Burgers Near Me - Buckeye, Arizona

I went through the drive through to pick up a door dash order at 130 am I was yelled that we are supposed to come inside I pulled up and she gave me an attitude ! I asked her if I could just get it here. She stopped off looked around the corner and told me she didn't even have the order remind you it's been over 15 minutes by the time I pulled up ... a red car was in front of me turned out to be one of her guy friends that pulled away to the other side to not even come in to wait for her in the car ... she gets back to me and states I have 2 choices I can get out of her drive through or she calling the police ... I go inside where she has more friends yelling out me cause I waited over another 20 minutes and still no food.... Then she told me she was not serving me and I left .... It's nothing but a party for young teens and a boyfriend that gets to skid out through the drive through. .. and not to mention a box of food that fell on the floor but she gave it to someone order because the food didn't fall out !!!! I asked for her name but she told me it was none of my business! The ride girl with purple braided hair !!! So if I go through the drive through I'll get arrested for trying to pick up an mobile order at 2 am buckeye jack in the box it's no stars I was forced to put at least one to be able to post this read more

Probably one of the slowest Jack in the Box ever. Make sure you double check your orders.

Two thumbs down fast food restaurant doesn't Have change for 100.00 during the day i can understand at night time but during the day that's ridiculous. I love jack in box but this place i give it 2 thumbs down on customer service read more

This place is a joke. Over 18 minutes in the drive through could not leave because I had cars in front of me and behind. Finally got to call box another 10 minutes but still could not leave because another car was at the window. What are these people getting paid for. Then when they took my order the music was turned up she could not hear me as she was singing the song. read more

Ordered dessert and it was yum. Butt the service was rude and wait was horrendously long. Car behind me ended up leaving before they had a chance to place their order. Drive-thru is supposed to be convenient and it's called fast food for a reason. read more

HORRIBLE SERVICE!!!! Tried to make an order in the drive thru and waited patiently for 7min without even being acknowledged then we were refused our order because we were "rude" for saying hello too many times. Then pulled to the window for a civil conversation then proceeded to get full on yelled at. Id give them negative stars if it was possible... very disappointing‍ read more

Horrible customer service and lie about their system being down so they don't have to work.

I am only giving one star due to the fact that it does not let me give zero went to the Jack-in-the-Box on Watson in Buckeye, Arizona and the customer service there was horrible starting off with the drive-through representative Yasmín she's was rude not customer service friendly at all she seems very unhappy with her job! I placed my Ordered then proceeded to the window they asked me to park in front for a few tocos i ordered told her I was gonna wait at the window it's called fast food for a reason plus I didn't order much another lady came to the window which was also very unprofessional and demanding she told me to park not asked me I asked for the manager and apparently she was the manager both females have no customer service skills nor management skills I told the manger again it's called fast food for a reason I did not have a big order manger threatened me by refunding me my money instead of trying to rush my order makes no sense!!! I said find refund my money your Lise not mine never again will o go to this jack in the box I have lots of family and friends that live in that area which will also stop going due to the rudeness and unprofessional attitude that's giving at this place I hope the CEO of this store sees this review and addresses this rude behavior THEY NEED TRAINING!! GUIDANCE!! I have filed a formal complaint!! read more

Every time I come to this location I am disappointed. Today a young girl took my order and I gave her a coupon code. She said the coupon would apply at the window, when I reached the window she asked for my card and I assumed she would apply my coupon. After reviewing my receipt I asked her why she did not apply my coupon her responses was "you didn't give me the coupon physically" I told her "I have the coupon right here, you never asked after I already gave you the code". She threw her hands up in the air as if she didn't know what to do for me. I kindly said never mind and asked for ranch with my order she drops half of the ranch on the floor because her nails were about 2" long then slams the window shut. The young people that work at these restaurants need training on customer service. I spent $40 and felt like crap leaving that place. I feel like my money should have went to a place with better staff. read more

Dirty, rude manager (Kenny), take forever to take order, too many young ppl working and horse playing in the back. Kenny the manager is careless, insensitive and just flirts too much with co-workers. Dinning area is extreme dirty. read more

I have been to this location twice and both times they have messed my order up. I ordered curly fries the first time and got regular fries The second time I ordered one of the meals plain and it had everything on it. read more

Don't go here , never anyone is at the register and they are slow and dumb wish I could whoop the manager into doing his job right . Never going here again. read more

I asked for curly fries and i got straight regular fries. got no receipt and the line was really wrong. i asked for ranch and i got bbq.

Drive thru was ridiculous. 2 cars in front of us, served one item at a time in a timely manner, but not all order was complete. Went back, asked for the rest of our food ( 2 tacos ), they told us it would be awhile, we waited, and 5 min later 2 tacos were in a bag for us. Tacos were reheated...possibly off the breakroom table? So many issues with this store, even more excuses from management, and still 3 years later is its just as bad as the first time I went there. read more

I am so very disappointed with the jack in the box locations tonight. After a long hard and busy shift I just wanted to enjoy some jack in the box. But I most certainly did not enjoy my meal. The popcorn chicken was absolutely disappointing. It seemed that they gave me the scraps because they were to lazy to make more. I am very disappointed. Jack in the box more like lacking in this box. read more

This is the worst place to grab a burger, they can't seem to get an order right for once, my S/O continuously said NO CONDIMENTS and they proceeded to put condiments on the burger and this is the 2nd time. She goes right to the manager, and they treated us like we were stupid and a problem. JACK IN THE BOX DO BETTER. Your overnight manager she needs to be fired. read more

It's JITB. The food tastes like any other Jack in the box. The staff are freaking awesome, I love them and they joke and smile and make going to the drive thru fun. Most of the time you see people grumpy and nasty. These fools laugh and did the "and then...." with me while I was ordering. I thought I was going to piss my pants laughing so hard. Great job guys! Way to be excellent at customer service read more

They don't honor the deals in their app or promotions advertised on tv, waste of time and money

Same as every other jack in the box but the problem I always have with this particular place is their fries are always undercooked. I understand they're always packed but even McDonald's makes you wait for fries. Their fries are so undercooked that sometimes they're still hard. They need to thoroughly cook their fries. That's is all read more

I ordered a shake and my cherry that i got with it was very hard and didn't taste like anything. also my shake is not blended well enough to where i can't even drink it. read more

Worst service ever the lady talking our order was rude and impatient. When we asked for a manager she acted like she didn't hear me until she realized I wasn't going to give up. When the manager came out she didn't care and said what I was saying was invalid. I told her I don't work here she does and she needs to fix her attitude in which the manager said how. read more

Just went through the drive thru paid 9$ and when I got home my fries were no where to be found pretty annoying also the lady was rude

Tastes like JITB. The tables were really dirty. Wasn't busy at all and nobody cleaning the tables. I'm glad I brought my own wipes.

Stay away from here, the Manager is so rude. He cursed at my wife and yelled at her. They messed up our order 4 times in a row. We will not go back. Please heed this warning. BAD SERVICE COKE TASTED LIKE PINESOL....STAY AWAY... read more

This is during the late hours. The MANAGER was very rude and said some very inappropriate things along the lines of "Thanks for ordering a big order, we only have three people working and that made our day so thank you for that!" As of this date 12/26/15 at approximately 12am, the guys needs to be fired for this. Will probably be calling for complaints about this. You should be professional wherever you work at regardless. Most terrible service ever! Worst of all Jack in the Box! Never got the name because he left right away after throwing the food at us. read more

It's Jack in the Box just like any other franchise. The food tastes good just like it should I've heard that some Jack's have changed some of the ways things should be made. I've never had a problem with them or my order. They get you in an out just like it should be not very long wait time. read more

Not a bad environment. Good food. Just parking issues... I clearly noticed that no one was in the lobby but the parking spots directly in front of the store were in use...(not that parking further is a problem. I don't mind walking).. But it was clearly the workers that are parked here and its a fairly large parking lot with other complexes by it. So that seemed tacky to me...other than that it was alright.... read more

In the many years I have lived in Buckeye I have never been satisfied with service or food I could go on and on about my bad experiences at this location but it's funny how a few GREAT experiences help you to forget. The last 4 times I have been here a young man by the name of James welcomes me over the drive thru, he takes our order perfectly while not making me feel rushed but also getting us in and out in a timely manner. Me and my daughter LOVE to hear James on the other end as for some reason he brightens our day. Good job James!!!! He is the most positive, friendly kid with such a positive ambitious personality. This kids going to do the world good. Jack in the box for now but much bigger plans for his future I am sure if it! The food her can be cold and the bread seems to always taste expired but James somehow makes up for it all. read more

Went through drive through and my husband wanted to change his order at the window. The lady was very nice and quickly updated the order. But when we pulled up to the second window it was a different story. The young man who handed us our food was EXTREMELY RUDE. Then, as we are halfway down the road, we open our bag to find our "Sausage Biscuit with Cheese" to be two hamburger buns with cheese and eggs smashed together. Fun. read more