My family and I dined in the dining area. Kiosk or live person ordering is available. We ordered at the kiosk because all the employees appeared very busy. Ordering was quick and easy. The food was typical Jack in the Box food, which is good. I had my usual two tacos, and they were tasty. The dining area was clean, and parking was readily available. The women's restroom was dirty, and the men's restroom was clean read more

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Dearest Mr. Jack B. Box, Thank you so much for your kind message. This is the kind of quality communication I am looking for. It makes the ambiance and food even better. As the Jackest B. Boss (I have the boss jibbi) I declare you and all jack in the boxers gets a raise. Incredible work. Cordialliest, Lord Supreme Jacke the III Ps. My sibling also would like to know if everyone who works for jack in the box is named jack B. But clearly we are all named jack (I would know I'm the boss jibbi) read more

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My most recent Jack In The Box (JITB) Hesperia visit was to buy their Jack's Munchie Meal that comes with Double Supreme Chicken Sandwich, two tacos, seasoned curly fries, large soda drink plus the JIBBI bag charm for $14. I got it because I specifically wanted the JIBBI bag charm. Otherwise, I probably wouldn't have bought it. Anyway, I was hoping to get The Boss for the charm, but I got the pink one instead. All good! No extreme long wait at the drive-thru. Staff was friendly. Ordering was quick. Payment was fast. Order came out swiftly. Chicken supreme sandwich was delicious. Seasoned curly fries were crispy and tasty as always. Tacos could have been better... just a tad whimpy that night which is a bummer because it's one of my favorite items at JITB. Large Dr Pepper no ice tasted watered down unfortunately. This is my go-to JITB in the high desert. Happy to have them nearby! Thank you JITB for all the great years of amazing tacos, seasoned curly fries, and more! read more

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Put mustard in my burger when I specifically asked not to. the service was slow and bad. And was really bummed to being hungry. Please do better. read more

I stopped in for a couple of tacos on my way home from work, and from the moment I walked in, I was impressed. Ana (the cashier) and every woman working in the back greeted me with a warm "hello" and "welcome in." That alone was enough to make this a 5-star experience--even before I got to enjoy the tacos I love. I also noticed the manager walking around with a Department of Health worker, yet the staff remained just as friendly and attentive to every customer who walked in. The interior was just spotless as well. Their kindness and professionalism made this visit incredible. This is my first review of Jack in the Box, and it's well deserved--5 stars all the way! read more

Jack in the Box - Tacos - Fast Food Near Me - Hesperia, California

Dude working the drive thru today at 6:50pm, needs more training. Witness him make someone's order with no gloves and after decided to wear one glove once he realized it. Cross contaminated EVERYTHING, touching his uniform and everything like he was out of work and his coworkers didn't care when they noticed just kept on working. read more

The food was OK a bit cold. The service was all right don't like to feel rush inside a little dirty inside.

I ordered food to be delivered as I cannot walk or drive, and Grubhub took the payment out of my account, and I NEVER RECEIVED ANY FOOD! I tried to go onto the website, and it is asking me for a 17 digit order number, which I don't have, I have a 16 digit reference number! Cmon it's 16.50, AND NO FOOD! read more

So last night I ordered food like around 9:23pm with my family and the service was good the workers were nice but when I got to the hotel down the street and when I opened the food the meat wasn't cooked right and didn't taste good. Also when I woke up around 3 am I've been throwing up and having diarrhea because of the food. Turns out it's food poisoning read more

Pls pls what is the issue with the young girls who work the drive thru not giving customers napkins with there food I love napkins with my order and so so so many times I just expect for the napkins to be in the bag do better ok and your cook is alright the jack on 7th street is the best read more

The two times I grabbed food from here in the early hours they mess my order up. Very disappointing.

Walked in and immediately stood for 5 minutes, I had to ask who was taking orders. Service sucks here. I know that they have computers to order from but if everyone uses them we won't have people with jobs. I do enjoy people interactions. For a fast food place they are hella slow. read more

They messed up my order which I didn't mind I just went back because they charged me for the donuts , I went back the donuts are cold . They don't even look fried or warmed up . Very cold to the touch it grossed me out read more

Jack in the Box - They gave me cold donuts they feel raw - Fast Food Near Me - Hesperia, California

Omg went in my order was perfectly done and the workers were fast and friendly the restaurant was clean and well stocked

They don't cook their food well. Food was not edible please fix this. Don't waste your money here.

i waste my money everytime i come to this specific jack in the box, they always mess up my order !! there is always something missing or they just completely give me the wrong thing . read more

Service could be way faster. Had to wait in the drive through for almost 30 minutes when the drive through was the only thing open. The dining room wasn't even open to go in. Or I would have placed my order on the app for pick up because this drive through is always the slowest I have ever been to. Don't waste your time or money and just go to another Jack in the Box or better yet anywhere else near here. Chipotle and In and Out are great alternatives and are right across the street with way shorter wait times! Update- Got the food and the chicken on my salad is just a whole chicken breast.... Not cut at all. Not even touched with a knife. And they usually cut it. I have eaten salads from here a lot cause I feel like they are a healthier option.. The curly fries are cold and seem as if they forgot to leave them in the warmer. Or maybe that was due to be being in the drive through line for 30ish minutes. Either way, RIDICULOUS AND OUTRIGHT LAZY. read more

Jack in the Box - Uncut Chicken Breast/lazyness and customer dissatisfaction - Fast Food Near Me - Hesperia, California

Last three times they either messed up or completely forgot parts of my order. Last time i ordered the fajita jack wraps and they put regular ranch instead of the chipotle sauce. This time they forgot my entire munchie meal. This keeps happening at this location. read more

i honestly like jack in the box. i have noticed that every time husband and i go eat inside. mind you we frequent this place few times a month. we normally drive thru this time we chose to eat inside. ordered our food. it was good tasty but the place was dirty. we were going to sit on the stools i saw food and paper on the floor. i said how about this booth well table had food on it. so was next table and two more other tables. i said not eating inside any more i will drive through and go home to eat. two employees happened to walk pass the stools and another pick around the wall near where we were sitting. read more

This Jack in the box is always a disappointment they always have their shake machine broken or don't have shake available.

i just recently went to the drive through and i asked for curly fries and the Cashier named ANABEL T charged me for curly fries but didn't give me the curly instead she gave me regular fries read more

Jack in the Box - Fast Food Near Me - Hesperia, California

It's really good Jack in the box is the best but it's so underrated the food was really good and the people there are very nice

Customer service is awesome, considering the customers can be pretty bad and condescending, I've witnessed on several occasions how customers treat them and yet are still polite! read more

Do yourself a favor and go across the street to Wendy's. They have good service, they rarely get the order wrong and they're nice people and they have better coupons ! Today I decided to go to this Jack-in-the-Box and give it another try but they screwed up royally yet again. They shove the bag at you and it's so full you can't possibly check your order. They shorted us at least $7dollars worth of food and we can't even get our money back because when we try to call, they don't answer their phone and it won't let you leave a message. They can't seem to count french fry orders and they didn't give us one of the chicken nuggets. We only had two boxes of chicken nuggets. How hard is it to see that there's two boxes in the bag????. We didn't get a receipt. Don't go here it's not worth it. It's really ridiculous that these idiots get $20 an hour. It's insane. The prices are outrageous and the service sucks so bad you can't even get a meal out of it. You spend 40 or $50 for what the french fries are undercooked. The service is terrible. They shove all your stuff in one bag so that you can't even close the bag. Sorry Jack-in-the-Box, but you definitely lost my business for life. I should've learned from this previous review I did : It sucks that they charge you for extra sauce and then don't give it to you. I said I would pay for two extra sauces and she told me will you get two of them with your chicken bowl and I said that's fine but I want four she said OK and charge me $.40 extra then didn't give it to me! You suck read more

The manager Blanca was rude to my mom she was talking on the phone when she was not on her break

Bring back your mozzarella cheese sticks with the good original marinara sauce and bacon cheddar potato wedges. The new chicken strips are disgusting too that taste like store bought ones you heat up. They taste weirdly sweet. Please bring back original chicken strips. 3 stars for the cheese sticks, the wedgies, and the newer nasty tasting chicken strips. read more

Very rude employees, I had to go through drive through 3 TIMES! To get my order correct. I work in food service myself & now I see why we have such a bad reputation as food workers because it's people like this who make a bad example of us. Do not come here one of the worst experiences I've had. read more

It sucks that they charge you for extra sauce and then don't give it to you. I said I would pay for two extra sauces and she told me will you get two of them with your chicken bowl and I said that's fine but I want four she said OK and charge me $.40 extra then didn't give it to me! You suck Jack read more

I decided to try the Spicy Chicken with cheese tonight. It sounded really good but in reality what I got was a disgusting fried hard as rock chunk of chicken I could hardly bite through. It was fried so hard it cut the roof of my mouth! NASTY!!! Shame on you Jack! read more

This location is clean and the staff are friendly but they are damn slow. Whether you do drive thru or dine in, expect to wait at least 15 minutes to get your order. I wasn't the only one complaining the night I visited. The reason why I've come back to this location was its quick service that I've received before... this time around, slower than molasses. read more

Horrible food and slow drive through. We came here because the in n out line was too long. The food was wrapped in a fish sandwich paper so I told the worker they might have given us the wrong food. She was rude and told us to check the sandwich. It was nothing like what I expected. read more

Everytime I go they're always missing something with my order if not my order cold costumer service sucks...!!!

I ordered that green shake when they had it and the girl charged me for a regular Oreo shake, she caught an attitude, saying it was my fault she didn't hear me, but at least she redid it ( ) read more

Im sorry you had to work on the 4th of july. but why are you taking it out on my food. I ordered New Roost fries and what I got was not appetizing. just disappointed read more

Jack in the Box - Fast Food Near Me - Hesperia, California

Every time I come to the drive-through, they always ask me to pull around to the front so I get off their timers . If timers are set for customer service, then they are failing at customer service. read more

Worst jack in the box in Hesperia !!! They never put any sugar in there mini churros and I found a hair in my burger .....

Went there at 1am, they did not give me fries in my munchie box!! They gave me all lettuce tacos and I ordered a cheeseburger and they gave me a hamburger with a huge piece of lettuce, one pickle, no Mayo, ketchup, or mustard. They also charged me for a small order of fries and didn't put those in the bag either. The service there sucks!!! Will never go back there on that shift!! read more

Stopped here last night on our way back to Nevada. The staff was friendly and hustling. Food didn't take very long to make and we were on our way. Bathroom and seating area are closed for COVID. I'd stop here again. read more

I ordered ten dollar tocos, and the first taco i started eating I found a hair inside of my taco. So gross read more

Jack in the Box - dollar taco - Fast Food Near Me - Hesperia, California

Shuts down shakes 40 minutes before closing since they are lazy so I was stuck waiting in the drive through 20 minutes to get nothing.