Came to Jack in the box with my kids the cashier was a nice young man who was helpful and patient when my kids were making their decisions. They wanted the mini tacos and the lime sauce, also got curly fries and burgers the food was good as usual. The inside is nice lots of seating and a restroom. read more

Jack in the Box - Fast Food Near Me - West Sacramento, California

Every time I go there they are so friendly... I always ask for a large ice water and sometimes that is all I want and they are never unkind ..... read more

I visited the drive-through the other night around 10 pm. The order taker was prompt, pleasant, and professional. I ordered a couple of the promotional dead pool items, both of which were pretty good for fast food fare. It did take a little longer than I would have anticipated in the line for the cars in front of me to get their food. But, once I got to the window, the employee was very pleasant, handed me my order with hot, fresh food, but not before asking me what sauces I would like. The employees are doing a good job here, the food is prepared well and served fresh and hot, and the prices are fair for California. So, if you're looking for a quick fast food pick-me-up this is a good spot! read more

When someone pays $1.25 extra for extra cheese make sure you put it on it other wise you pay extra for dry wedges. Rediculous. And 1.25 for extra cheese (that you dont. Get) is extreme eapecially when you take the bacon and ranch off it. read more

Jack in the Box - When you pay $1.25 extra for extra cheese because they already are cheapskates with it regularly and this is what you get... dry wedges. - Fast Food Near Me - West Sacramento, California

Made an order through their app. Not bad burgers. Not as tasty as their competitors, but for a 2 for $5 special, great. Cooked quickly, clean inside. read more

Jack in the Box - Bag with burgers - Fast Food Near Me - West Sacramento, California

Drove Thru while in the area. The person taking and delivering the order was nice. There is plenty of parking outside and the drive-Thru experience went fine. From the window, I could tell there is no inside seating available at all at this time. Ordered a chicken pita. It had generous meat inside but very little of the veggies (lettuce, tomato, etc.) but it did taste fresh. The bacon cheddar wedges seemed like they were made well before my order. Especially the cheese which was okay in amount but it was not just poured or hot. read more

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Don't bother with the Noggy drink; it's nothing like the picture. The menu looks desent, but actual product is such a disappointment. The food is low par with added twist of not tasting good or being appealing. If you're constipated JnB will be just the junk food to get moving again. I wouldn't recommend eating here. read more

It's been two months and I'm sad to say there's still been no resolution to this issue. In no way did Jack In The Box provide a solution other than a link to a site to write a complaint they'd never address or get back to. Disappointing customer service. read more

The food service is so kind and the food is always fresh when I order. The manager is so kind and greets me with a smile. The place is very clean. read more

Dropped off no knock or call placed on porch shake was melting bag was not easy to get up into house m

Food was hot, staff was very polite, and inside of the restaurant was really clean. Their soda machine inside had many flavor options and tasted great as well. read more

The supreme croissant is actually quite good. I personally prefer it with extra bacon, but, that's up to you. Also the sourdough Jack burger isn't bad. read more

They advertised certain new drink (pineapple shake) and you go there to specifically try it and you are told they don't have the ingredients. read more

I wonder why this Jack-in-the-Box had to start before my bike start because I went there and they were on fire they had our food ready. Customer service is great and they're open 24 hours a day seven days a week so 5+ for me. read more

I ordered the $6 munchie meal for my brother and 5 piece chicken nuggets. The box came with two 'tacos' deep fried and DRENCHED in oil! It was so greasy that when I ate one my lips were oily all over. The fries were decent but the burger was very dry. The soda that was supposedly sprite tasted like lemon scented cleaner! Something to think about because I waste $8 for a meal that was covered in oil - worst Jack in the Box I've ever been to. read more

This place has seriously turned around! Service is decent and the food is hot and fresh! They make their burgers and sandwiches so neatly and the tacos are great and cheap! Lobby is also kept very clean! Overall a welcoming clean store! read more

The hamburgers are not bad there but the french fries are not that good they're stale and sometimes I've had them cold and I wasn't too happy because I like this particular fast food place but the french fries are generally still and not very tasty not quite what I need maybe they should work on the french fries and the presentation is little runny on the hamburgers but sometimes with the sauce you can't help it but maybe they should address this read more

So I got 2 (4) tacos 2 spicy jalapeño bacon curly fries and a chicken teriyaki bowl meal and I got 6 taco sauces that I HAD TO ASK FOR!!!! and my fries WERE NOT SPICY!!!! No jalapeños nor bacon in them and the chicken teriyaki meal has an egg roll there is NO EGGROLL this is our third time having horrible service from them and I called 10x and they still didn't answer the phone! They answered and she claimed to be a manager on duty and when we asked her for her name because she was being disrespectful we asked her (her) name she said I don't have to give that to you! And my boyfriend said that he works at a fast food place you do have to give me your name just me being a worker I have to give it out and then she claimed she wasn't a manager so she doesn't have to even tho she said she was a manager!!!! And was silent after that then hung up on my boyfriends face and unplugged the phone! read more

this Jack In The Box will take your coupons and charge you full price. Always ask for a receipts, AND NEVER USE YOUR CARD!!

Their server was really bad. I don't know if she was listening or she couldn't understand what we were ordering, but she messed up our order twice. We order 3 chicken sandwiches with the first order and of course she got it all right, but in the bag there was no chicken sandwich. We went through drive through and explain that we didn't get our 3 chicken sandwich. She said we didn't order any and she pulled up the receipt and said there is none, but if you like you can order again. So we did. We said 3 chicken sandwich and she said okay it'll take 1 min. After she handed the bag to us we checked it again and there was only 2 chicken sandwiches. We gave up and drove off. Very bad services. Her name is Sandra. read more

Do not eat at this location. I had ordered the crispy chicken sandwich and the white cheddar burger. Both the sandwiches were HORRIBLY MADE. TOO MUCH MAYO and half a piece of bacon! The chicken sandwich looked like a frozen patty that wasnt crispy at all and not the best taste. Paid $20 for garbage read more

I tried their chicken sandwich and I was disappointed on how they made it. The place wasn't busy, only had 2 customers in front of me. I don't know why my sandwich was made haphazardly like they were being rushed. It was my first and last time going to that location. The food came out lukewarm and the service was very slow. I had previous experience at fast food restaurants and I wouldn't do that to your order. Very disappointed! read more

I visited this location at about 8:15 on Friday night after placing order thru app. Their new fries with steak and cheese and a burger. NASTY, I did survey receipt and a lady return my call. She say said she would send gift card to replace cost. I have never received anything and it has been at least a month. Guess their customer service IN managers end is just as bad as food read more

This place is a joke. Went there to grab some dinner after visiting my boyfriend at hospital. My son n I ordered $6 boxes and I also got loaded potatoe wedges, or so I thought. Went to eat them and they r fkn chicken strips. I called and told whomever answered the phone about the mix up. She told me I had to have my receipt. I said we threw it out and why would I need it since they are the ones that messed up. I will be going in there tomorrow without the receipt and give them back their strips and I won't b leaving without my potato wedges. read more

Second time , we decided to give them a second try. But servive is horrible and the wait is extremely bad, whats the point to choosing a DT if they will park you and make.you wait over 7 min. Please don't waste your time or money here. read more

Ok - I've read other reviews for this location and thought people were being a little overdramatic and rating this chain pretty harshly; however it reins true. Today I finally broke down and decided I wanted fast food and out of all places Jack-in-the-Box was my choice. ‍ I didn't go through the drive-through, I walked inside. Everyone was very kind that work there so that wasn't an issues it was the food execution. I had ordered a munchy meal box and it was put in a bag that was OK however they put both my tacos in one taco bag. All the food was slightly warm if not cold. I also ordered eggrolls which were luke warm and looked burnt. I was picking up food for other people not sure how their food came out but I had to pick up drinks for folks and their machine was out of just about everything but Coke and water. Oh! They were also out of all the condiments besides ketchup and ranch. Very disappointed I don't expect much from a fast food chain but I expect a little more than what I got. The store manager or whoever is running this location needs to stay on top of ordering what they need and stay stocked on products. The problem isn't their employees, the problem is they lack what they need to give great customer service. read more

Does not matter if I come here between 1am or 3am; I'm always greeted with "our system is down". Today I came at 3:45am and they served the two cars ahead of me, but not me. Honestly I don't know why I keep trying to get breakfast from these people. Don't waste your time here early birds. read more

TWO FOR 99 CENTS. Jack in the Crack tacos are the second best fast food tacos in the world, EVER! I love how they call them tacos, when the only thing "taco" about them is the shape. Dude, tacos aren't supposed to be filled with a meat-like paste and then dunked in a deep-fryer. Sure, Jack'll throw a slice of cheese in there and toss in some lettuce, but come on, maaan! You aren't foolin me! Oh, don't get me wrong! I LOVE these things. It's all I ever get, save for the occasional burger craving. 2 for 99 cents is so awesome, I buy 4. Add some skin-on fries and we're in business. I think the fries actually cost more than the tacos. Don't say "Ew, they look disgusting! I'm gonna be sick just thinking about 'em" until you've actually tried a Jack in the Crack taco. Cause you don't know! Oh man! What time is it? Doesn't matter, they never close! Taco time! read more

I ordered a chicken sandwich. It was dry, well past it's holding time. And I got sick within three hours of eating it.

They were fast and reliable. I went through The drive-through and I didn't have to wait very long. They were friendly and provided good customer service read more

They suck so much. I got a hash brown with my cheeseburger.....for breakfast which I wanted a breakfast sandwich...not a cheeseburger...this is why they only have 2 stars on their reviews...they can't even answer their work phones...the owner needs to actually hire an entire new staff since they don't know what the fuck they are doing....on top of that there is a hair in this cheeseburger...come on people do your job with integrity!!! It's not that hard to work at a fast food place read more

They worst jack in the box Every time I go here they never get my order right they just throw shit together I got a sourdough Jack and they put the wrong bun on definitely wasn't sourdough this place is horrible Pretty soon there's gonna be a robot with the Jack head on it taken are order and cooking are meals get it together guys this is horrible your cooking people's food fuck!!! read more

Be careful when accessing the drive thru from the main road. The curb will mess ur car up. No yellow curb to view the curb. And it's obvious it's a problem. Plenty of other tire marks on the curb. Use another Jack in the box. read more

Jumbo Jack!!! I wanted to order the jumbo deal since it include a jumbo jack, a taco, fries and a drink. The guy that took my order was very rude and wasn't friendly, he have a very mean face. I asked if they have the jumbo deal and show it to him on my phone and he said NO!!! I got a jumbo jack anyways and order it to go. Yummy burger :) read more

I should not even be giving this place a one star rating. They have terrible customer service. I just went through drive thru to come home and find two long strands of light colored hair in my sandwich. We try to tell them that we had a incident with our sandwich. She did not even give us a chance to speak and keep arguing with us. We simply asked for a refund or another burger but she expected us to drive 15 miles to do so. read more

Went there today and the staff were not properly wearing their masks. ALL of them were not covering their mouths. They all had their masks pulled down below their mouths and necks. They were in close contacts to the drinks and food. Yikes. read more

This jack in the box is pretty good. Just the average chain fast food joint. The employees are pretty nice, the food hot and ready quickly. Nice lobby inside, clean bathrooms. This is a good place to stop for a quick bite to eat. We love the 99 cent chicken sandwiches! read more

Jack in the Box - Chicken strips and curly fries - Fast Food Near Me - West Sacramento, California

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Excellent Customer Service From Rene! I entered the restaurant to grab a quick snack to go. Rene immediately greeted me and told me he would be right with me. He appeared to be handling the drive-thru, as well as the front counter. I observed him being extremely polite to the guests on the head set, as well as they way he conversed with other employees. I thought I would point this out since it seems to be a rarity that fast food employees are polite, upbeat, and come across as enjoying their job. Thank you Rene for the superior, upbeat, and professional customer service at Jack in the Box! I ordered the egg rolls! They were fresh, hot, crispy, and delicious! Thank you again Rene for making my experience at Jack in the box a great experience! read more

OMG!! So freakin slow. It's noon there are fifteen customers inside. Nobody has food yet. I've been waiting 15 minutes. This is fast food? read more

Terrible customer service was here on feb 14th 2021 and whoever worked at 6pm on drive through needs to be fired.Super rude,and got our order wrong twice.I'm never one to leave terrible reviews being a previous fast food worker.Embarrassing. read more