Best dentist office ever. I'm praying they accept my new insurance, I miss them terribly!read more

Manalo Family Dentistry has decided not to accept Cigna insurance anymore as of 7/31/22- which is…read morefine, their call to make. They sent out notice as of early May, so that was good to have time to find someone else by end of July- except that in May, I needed a root canal. I was referred to an endodontist, and then was supposed to go back to Manalo to replace the temporary crown with a permanent one. This was as of 5/7/22. Figured plenty of time to get it done before 7/31. Nope- Manalo staff gave me the runaround every time I called. I can only assume they wanted it to go beyond 7/31 as to not deal with Cigna. Very frustrating as I still have a temporary crown three months later, well beyond what is recommended. I'm happy to give a different dentist the money, but had wanted to get this taken care of before finding another dentist.

No longer accepting new patients, and office person was so rude about it. No wonder. Unless Vargo…read moreis retiring.

Wonderful dentist, great experience she is kind and caring and very good…read more Able to do do much to help and got me in fast for an emergency too. Very qualified. Close to home and easy to get to her.

Expert in dentistry. Duke is experienced. Knowledgeable and friendly. I have been his patient for…read moredecades.

Dr.Duke is the absolute best! Me and my entire family have…read morebeen coming here for over ten years now and I can tell you he treats you like a friend stopping rather than a client. All of his staff are friendly and helpful and greet you by name when they see you. He does everything from routine check ups to fillings to replacement to veneers! And he does all of great! If you are in the south hills looking for a dentist that will take care of you and your teeth, stop and make an appointment!

Dr Lo Castro is so good! Super knowledgeable and has a state of the art practice! Such a…read morewonderful staff and can't say enough good things about this office. Dr Lo Castro is excellent and works well with your dentist. I can't say enough good things!

From the owner: Dr. Bob has been practicing for 30+ years here in his hometown of Bethel Park. We are an office…read morethat wants our patients to feel comfortable the minute they walk through the door, we treat our patients like they are family and get to know each & everyone of them on a personal level.

Two teeth lost at age 20. Five days after their work. READ THIS…read more September 18, 2024: My daughter had her final crown completed here. September 23, 2024: She was in emergency surgery. Two abscesses. Both on teeth they treated. She lost tooth number thirty immediately. The second tooth followed in July 2025. Five days from their dental chair to an operating table. Two permanent teeth gone at twenty years old. Her treating periodontist wrote that their root canals were "done poorly." That is not my opinion. That is a medical professional's documented statement. We provided everything to their insurance company. Timeline. Medical records. Expert opinion. They denied our claim anyway. So now I am making this public. Other families researching Complete Dental Care deserve to know what happened to my daughter. We are pursuing legal action, and we will not stop until there is accountability. My daughter will live with this for the rest of her life. Two missing teeth. Years of procedures ahead. Psychological trauma from emergency surgery that should never have happened. If you value your family's safety, go somewhere else. This is not a place I would trust again, and I cannot recommend you do either.

Competent staff to submit dental claims to insurance companies instead of charging the elderly on…read moretheir credit cards. It is not BBB accredited.

I had been fearful of dentist's for a long time until I found the wonderful people at Dr Haspel's…read moreoffice. They are the best!

Dr Johnson is amazing! She did my veneers in 2018 and I always get compliments on my smile!read more

Headline: Elitist, Predatory, and Medically Negligent--A Blatant Bait-and-Switch…read more 1) As a healthcare professional, I am horrified by the conduct at South Hills Dental Arts. They practice a blatant bait-and-switch: their website and Yelp explicitly state they 'accept most insurance' and will file claims for you. However, once I was in the chair on my second day, the staff rescinded this and presented an astronomical $21,000 treatment plan, stating point-blank they 'don't accept any insurance.' Take note: you should receive the total bill estimate on day one, before anything is done. When I disclosed my full disability and limited funds and asked for a payment plan or sliding scale (standard in ethical practices), the staff (biller) literally scoffed. I was told they 'don't like' taking Medicaid (my plan, surprisingly, would have covered absolutely everything they wanted to do) patients because it 'doesn't reimburse enough' and they 'have bills to pay.' Their elitism is only matched by their dishonesty; they performed X-rays and impressions on the first day, then waited until I was back on day two and 'ready to start' the procedure to reveal the full, confusing bill--a direct violation of the 'Federal No Surprises Act'. Most disturbingly, their post-surgical care was nonexistent. After an extensive bone graft and infection debridement, I was left in 'uncontrolled wild pain' for three days with no sleep. I was repeatedly ignored and told to 'just take Tylenol 3, Motrin, and use ice,' which was so medically inadequate that I was forced to go to the ER to get basic pain relief. It is a sad state of healthcare when dentists are so terrified of the FDA that they refuse to follow the drug guide for acute pain, abandoning their patients to suffer. My father was a surgeon who never turned away a patient in need; this office represents the exact opposite of that medical integrity. Not only did he accept anyone, whether they could pay or not, but he also made sure pain was adequately addressed, as it's vital to healing and considered the 6th vital sign; it's so important. Do not trust them with your health or your wallet. While I take responsibility for not doing my due diligence and reading the excessively poor reviews before I went there, I trusted my case worker to do right by me and make sure the office she chose either accepted my dental insurance or at least charged reasonable prices similar to what other dentists in Pittsburgh charge, not high-end boutique-level NYC prices. To add insult to injury, I simply asked the biller to provide a clear bill in which the numbers and procedures matched the appropriate days, and she took it as a personal attack and got mean. I have never been scared of the dentist until now. I really wish I had the confidence to walk around without my front tooth rather than to bear subjecting myself to the rest of the brutal procedure and suspected lack of appropriate pain control. It is especially disturbing to. know that a peer from high school's father would run a business like this. I would be too ashamed to show my face in public. On the flip side, it made me so incredibly proud of my dad, knowing he was a surgeon who wouldn't turn anyone away, no matter whether they could pay the bill. South Hills Dental Arts represents the exact opposite of that medical integrity. Do not trust them with your health and your wallet. The multitude of bad reviews, sadly, say similar things, showing this isn't new; it's a pattern. I want to be very clear, though: Dr. Yousuf (my dentist) and all the staff except the biller and, I assume, Dr. Crandall, the owner, were phenomenal. I can thank them for a lesson in poor business ethics and a newfound extreme fear of dental procedures.

This is my first experience there...They had to reschedule me for a check up. No big deal. So I…read morewent in 2 weeks later for my appointment. I think I had the wrong time because I was a half hour late. Dr. Culver was like "don't worry, that's fine. We already made asked you to reschedule and since it's late in the day I'll clean your teeth myself." He was sooooo nice. I thought he was gonna be all mean since I haven't been to the dentist in years. I'll be back soon. Such a great atmosphere.

Just had my first visit and could not be happier. Clean office and great staff. I brought my two…read moreyear old in for his first visit with the dentist ever and everyone in the office was so good with him. They are all genuinely kind and caring people. I have not been to the dentist in a while and they did not make me feel guilty or embarrassed at all. I had to pay out of pocket for my son because he's not on the insurance plan yet and they gave me a discount because of his young age. I had such a negative relationship with my last dentist this was a breath of fresh air!

Dr. Peterson was my dentist for many years. Even after I moved 45 minutes away, I chose to be loyal…read moreto him. Sadly, I regret doing so. In the end, he showed no caring about my experiences or concerns. For health reasons, he took time off and hired a temporary dentist, Dr. Pruse. I had several very bad experiences with this dentist and wrote an email to Dr. Peterson about these experiences. When I received no response, I re-sent the email. Still no response. I asked the receptionist if he had received it, and she said he had. All I wanted was a simple "I'm sorry you had a bad experience. Let's see what we can do to make it right.", or something along those lines. Before this experience, I had heard others complain about Dr. Peterson, yet I ignored those concerns. Now I join those who are unhappy, and cannot recommend his practice to anyone.

Best ever dentist and practice. I've had some traumatic dental experiences in the past, so I'm…read morealways anxious and apprehensive. Everyone here was exceptional, from the moment you walk in the door to the moment you leave. Actually, saw 2 young kids leaving from their appointments with big grins and laughter. Efficient but never rushed. Very caring and careful about issues of discomfort and pain. Up to date equipment and treatments, and more reasonably priced than what I expected.

Dawn is the best!! Always such a gentle yet thorough clean, and keeps me entertained throughout my…read moreteeth cleaning Dr. S is very kind and knowledgeable. I've had a few different dentists in the past, but have really been enjoying my expierence here thus far!

This is my first visit to the dentist in the Pittsburgh area. After an extensive online search I…read moredecided to give Dr. John Sartorio a try. Making an appointment was easy and I could schedule within a week (for a new patient, which I find to be great). I arrived at the dentist a few minutes early and filled up necessary paperwork. The receptionist was more than helpful and polite. The waiting room is clean and spacious. As I was guided to my "patient chair", I looked around and it seemed that many patients can be accommodated for simultaneous check ups (though I believe there is only one dentist here). Dr. Sartorio was thorough and spent about 40 minutes checking my teeth (regular check up), taking X-rays and chatting about random stuff. In no way I felt rushed. He does have good "bedside manners". The place is well laid out, equipment seems up to date (X-ray machine hidden in a cabinet when not needed) and sufficient hygiene is maintained (gloves etc). I will be returning for a cavity filling and cleaning soon. The only minus is that the dental hygienist is overbooked (more than the dentist). Quite the contrary to what I have been used to. Note: They do accept a lot of insurances and will file a claim for you even if they are out of network - this makes your life much easier.