Excellent service and products. Phil took the time to understand my issue and swiftly met my needs. Great price too.

My car was in desperate need for new tires. Frank the manager on duty was very tentative to my needs and comfort while Bill was changing my tires. The service was fast and pain free. I will be returning for all my car needs. Thank you so much. Thank you Chris D read more

I was told I needed several parts that were not necessary. I know that because I took the car elsewhere and found out this place is VERY deceptive. They completely missed what WAS required to keep my vehicle safe. Watch your money!! read more

We had an 11 am appointment and informed the person that we would have to wait since we have only one car. We were getting an oil change and a state inspection. We have purchased tires here before (in the middle of covid) and were pleased with the service. This time the work took 2 hours and fifteen minutes with no communication as to why this was taking so long. There were 4 men in the counter area. After the work was completed, my husband was told it would be another 15 minutes to apply the stickers. When he objected, they put them on immediately. The service was frustrating and disappointing. The car passed all areas, so there were no problems with emissions or inspection. Sorry, Jack Williams, Moosic, but we will go elsewhere from now on. read more

This place is brutal! Avoid at all cost! 1. They are as rude as ever and talk to you like you're an idiot 2. I will go there for a quick oil change if needed, and sometimes I have a friend change it. My friend did an oil change for me at 6000 miles, at 12,000 miles I went to jack williams, Moosic and had an oil change ~$70.00. At 18,000 miles my vehicle was making a sound and I took it to my friend....he informed me that it was almost run dry of oil. I told him I had just had it done by jack williams...he said well!! They didn't do it, bc the oil filter from when I did it 12,000 miles ago is on there bc I date and initial it...JW didnt care and would not refund me NOW my wife had a flat recently and in a pinch(that's the only reason I would go there) I took it there to have it plugged. They said the tire was not able to be plugged and in I needed 4 new tires. I said, no thanks and took it elsewhere. Turns out the tire WAS able to be plugged and I did NOT need any new tires. This store is AWFUL!!!!!! read more

these guys are always reliable and able to get me in fast and i really appreciate that. they fixed my car for inspection and charged me a very decent price for that. if you need work or anything done, go to these guys they are great and very friendly. read more

Worse service. They checked my sticker on the door to recommend a tire quote. I scheduled an appointment based on these tires quotes for 8am on a Saturday. They called 5 hours later and told me the tires were the incorrect size and needed a larger tire which cost was $300 more for 4. We agreed to the increase since the rims we're changed. They should have checked before quoting. When then asked for an alignment and was told they can't remove the tye rod adjustment bolts. The addition cost will additional $800 . I can't tell how angry I am when the same job was quoted for $300 less at other tire service stations. They just want the extra money when they have your vehicle. Don't use the Moosic lova read more

I took our vehicle to the Moosic store today because the brakes were making noise. I got a call from the manager who stated that he was happy to inform me that the rotor that was making noise was under warranty. However, I needed to have my brake lines flushed because moisture from inside the brake line was causing the rotor to rust. I declined the service because what he was telling me was an obvious lie. He proceeded to inform me that if I didn't have the flush done he would no longer honor the warranty. I flipped. Not only did he lie but now he was threatening me with voiding the warranty. I've been a loyal customer since my local tire shop closed but I will never deal with this company again. read more

Excellent emergency service for our family of out-of-towners! Friendly and helpful staff (thank you, Travis!) when we hit a piece of sheet metal that just fell off of a recycling truck on Rt. 81 on the Friday afternoon of a holiday weekend. Thanks for dealing with our punctured tire! Your hours were so much more convenient than the other auto repair shops in the area and your kindness and professionalism made it possible for us to salvage our important family trip. read more

If I could select less starts I would. My Fiancé works at this facility and from day one wasn't given what he was promised. Was told 7:30-4:30 with weekends off with the opportunity of over time. His first 2 weeks he works about 12 hours a day just simply because they were busy, understaffed and he wanted to make a good impression. Of course this wasn't a habit that he could keep up for everyday but then they hit us with well, you cant have weekends off anymore. Your days off will have to be tuesday and sunday. We were ticked as that was not what we agreed to but what can you do, right? We let it go. Then every time someone has to miss a day or has a dr appointment he is expected to cover for them and even stay late because of them. When he doesn't stay late they freak out on him and treat him like complete garbage the next day. But it also doesn't help they can't schedule work for the life of them. It will be 6:02 and they'll be telling customers to still being cars in even though they are closed! They make him do around 12 to 15 cars a day while the other guys do about five (if that). So pretty much because my SO is a younger guy they slam him, dont allow him any days off or late or early days for appointments etc (unless we pull tooth and nail) but anyone else gets whatever they want. But next, here's the real kicker. The beginning of this week i got very ill details would be too TMI for this but he had to call the place and tell them he had to take me to urgent care. Then we found out that I was pregnant and I had to go to further testing because I was very at risk because they didnt know if maybe I was miscarrying or if something serious was wrong. So I was sent to the emergency room for immediate testing, so he called his boss again to update them. I started to feel better he goes into work his next scheduled day and they completely treated him like garbage for not beging there even though they knew the circumstance. Which is pretty ironic considering Jack William's is supposed to be a family supporting company. Especially since this was the only time he had called off except one other time he had hit his head at the facility because someone I guess didnt know how to use the car lift and had a car too low (which wouldnt surprise me because they will hire anyone that walks through the door) and he hit his head off of a plow on the front of a truck and had to go.to the ER and had to have time off as supported by a dr and they would offer him no workmanship comp which I then had to pay out of pocket for him to be cleared to go back to work. So as you can see jack William's or at least this one, had been nothing but a complete night mare. read more

Jack Williams Tire in Moosic helped us when we needed tires in a hurry . The accommodated an appointment on the same day that we called . We ended up needing 4 new tires . The price was right due to instant and mail in rebates . Travis , Joe and Stephanie were extremely friendly and professional read more

Amazing service...having new tires put on my car was not on the agenda that day but after hitting a crater of a pothole in old forge and damaging the left front tire i unfortunately had no choice. With out an appointment my car was still in an out in no time, thankfully my tires were in stock, Stephanie literally had them delivered to the service center within minutes and even personally whent out of her way to reassure me even tho i was having a bad day it was going to get better and it did.... thank you Zach and Stephanie for making this experience as painless as possible... highly recommended...Jack Williams tire of moosic read more