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    Jacks and Aces Events

    5.0 (1 review)

    Services - Jacks and Aces Events

    Event planning

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    1 year ago

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    Harrah's Kansas City - A Caesars Rewards Destination - Harrah's North Kansas City Hotel & Casino

    Harrah's Kansas City - A Caesars Rewards Destination

    (223 reviews)

    $$

    Outstanding Service from Almin Hamsic We had an issue with…read morethe cleanliness of our room, but Almin Hamsic, the supervisor at Harrah's Casino, went above and beyond to make things right. He upgraded our room and even comped our dinner and drinks, completely turning the experience around for us. What really stood out was Almin's great personality, professionalism, and genuine willingness to help. He handled the situation with kindness and made us feel valued as guests. His customer service was exceptional, and it's clear that he takes pride in making sure people have a great experience. We truly appreciate everything he did for us and would absolutely recommend Harrah's because of people like him. We also have a great experience with Dan from security as well , he had such a great welcoming personality thanks Dan for being great

    This review is only for the hotel not the casino. I was going to be in Kansas City for the Cardi B…read moreconcert and wanted to stay somewhat close to downtown without the high fees, I looked on my Caesar's app since I live here in Vegas and seen they had a Harrahs so I booked the upgraded Las Vegas room with two doubles, the total came to $156 with the $15.95 resort fee to be paid when checking in. Check in was at 4pm we arrived around 4:30pm there was no line and check in was a breeze. They do charge a $75 deposit if you use a credit card and $100 deposit if you use a debit card and I believe that is per night just so you're aware most hotels do that nowadays. We stayed on the 3rd floor of the Las Vegas tower and the room was amazing very clean and new, the bathroom was amazing a large soaking tub and standing glass shower nice big space, the room was spacious. We were only sleeping there so we didn't need to much, we did not go into the casino at all we were so tired after getting back and slept late, Check out is at 11am. Overall great stay! Next time I'm in town I would love to check out all that the property has to offer.

    Voodoo Lounge - Bartender's

    Voodoo Lounge

    (40 reviews)

    $$

    Last night was my 2nd visit to see a show at the Voodoo Lounge at Harrah's Casino, the first time…read morewas about a decade ago. That seems strange because I attend about 20-25 concerts per year. They just don't seem to book a lot of shows for my demographic or taste it appears, which is sad because I like this venue. The space is well maintained and has good sound. Two bars and a few tables on the main floor with a large area in front of the stage for standing. This is a mid size venue that would be on the same size capacity as The Truman, The Madrid, or Knuckleheads Garage; just the right size for a fun crowd and still be able to get up close and personal with the performers. Another plus is that parking is free and safe and there is food and drink options on site with gambling or a hotel to make it a complete night or weekend destination. I just wish the booking agent would call me and ask what shows to bring in so I could attend more often.

    We thought balcony row 1 middle would be the best seats in the venue right? Wrong. Turns out…read morethere's a row of couch seating ahead of everyone. The balcony seats are old tiny flip up stadium seats with little knee room. Row 1 is crammed up so close behind the hard wood backs of the couches that no one's knees could fit and the pain became unbearable. Although the sound was great, the lighting sucked. White strobes and spotlights blasting into everyone's retinas. Also the drinks were weak and the bar lines very long. At least the staff were nice but this venue is awful. I'd travel to another city and see the same band in a better venue.

    Jacks and Aces Events - casinos - Updated September 2026

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