did they charge you a 680.00 dollar upfront fee too ? ? that is non refundable? someone told me…read moretheir paint peeled right off of their vehicle after overpaying them ??? I dare investigate before deciding to be their customer!

I ran by Columbia river and suddenly got the engine light on. First time in my life, I got panic…read more My wife found fix auto is just near by, so we drove there to see if we can find any help. I was sort of disappointed when I found it's just a body shop, but Jimmy didn't hesitate to help with the engine scanner. He found out the warning that made me relax quite a lot. I appreciate the help from Jimmy and the store. This is maybe not their business focus, but their serving attitude won my heart. Thank you guys! 生意兴隆！好人一生平安！

Hit a good size rock, damaged front end. They did quick, quality work. fantastic customer service…read more would definitely recommend.

Toyota paid this company $10,000 to repaint my car. after five months, all of the paint is bubbling…read moreand peeling off of the car. I purchased my car from an authorized Toyota dealer as the second owner. The collision shop owner Travis told me since I am not the original owner he would not warranty his work. Keep in mind this was only five months later. After reading reviews from other sites, I now know I am not the only one.

I see why these guys have a 5 star rating they are super. every time I been there (5) every thing…read moredome to perfection.

Out of town, my husband broke down on 84 just outside of Hood River 10 minutes before they were…read moreclosing. These guys picked him up and got him in a rental car so he could continue his 2 Hour Dr. home. Angels appear when you need them! Excellent customer service!!

In November I had to deal with an employee of Perez Collision. I believe it was Perez himself…read more This guy was talking to me like I was some punk in a bar. I had to stop the conversation immediately and walk out. I've never, and I mean NEVER, been talked to like that by an employee of a business. I was doing a favor for a friend who'd been in a minor fender bender and was in the hospital for an unrelated condition. She'd already gotten an estimate from him. She asked me to go back to him to get a modified, LOWER...estimate since the insurance company wanted to total her perfectly driveable car. That seemed doable but the employee started talking to me like he was an angry, immature teenager with a bad attitude. It's pretty bad when you're the potential customer and you have more civility, manners, and professionalism than the employee and apparent owner.

From the owner: At Perez Collision we strive to deliver the best customer service possible. With that comes the…read morecommitment to repair your vehicle to its pre-accident condition. Our customer reviews reflect our word.

I had about a one inch long chip on the edge of my trunk lid on a 1969 Plymouth road runner. Car…read moreis painted T7 Saddle Bronze Metallic. Three different auto body shops all said the paint is to hard to match and it would require us to paint not only the trunk and quarter panel, but may also need to paint part of the roof. Costing a crazy amount for a chip. Another painter I know recommended Felipe at Apple City Auto Body. Felipe looked at it and consulted with his painter. Fixed the chip, matched the paint and the outcome was perfect. I would highly recommend this business, Felipe and his employees to be your auto body and paint specialist.s. Thank you Felipe, Randy and Annette Wells

Had the rear-view mirror on my Audi Q5 pop-off while on a road-trip in Oregon. Seemed like it…read moreshould snap back-on but I couldn't figure it out and didn't want to force it (and make matter worse). Stopped by Apple City and the mirror was back on in less than 60 seconds...in that time, I learned a couple things as well. Anyway, he wouldn't let me pay or even tip after attaching the mirror. Not only would it have been a safety issue to have driven across central Oregon without the rear-view mirror...but it would have been super stressful for my wife as well. What a life-saver! I'm not surprised it looked like they had a fair amount of business with such excellent expertise and service.

Celestino and Hector came to my rescue this summer! I broke down at the food truck next door on a…read moreFriday evening. AAA was telling me there was no garage open until Monday. Once Celestino and Hector realized what was going on, they repaired my van and got me back on the road for a very reasonable price. Thank you so much, guys!!!!

Quickly fixed a wrinkled fender that other people told me couldn't be repaired without removing a…read morefender liner. Highly recommend!

Paul was the first to respond when I sent out a Yelp message requesting a bid for a dent in my car…read moreon a Saturday morning. Not only was he the first to send an estimate (on the weekend); Paul also gave me the lowest quote! He did a fine job fixing the large dent on my car's door, along with some small dents he found as well. He fixed the minor dents for a small additional charge. If I need minor paintless dent repairs again I'll be reaching out to Paul! Also, he drives to you, which is a bonus!

The repair on our car is remarkable. No one is able to detect where the repair was done…read more Bloom worked with my insurance company. They worked hard to get the repair done before the first snow. I have been recommending them to my friends.

From start to finish Jeremy was helpful and informative. Kept me in the loop when parts were…read moredelayed and worked with my insurance company to ensure I got the highest quality parts for the repair. The repair work was done timely and the customer service impeccable! I got my car back looking better than when I bought it!!

Brian is the best, highly recommended! Fast friendly and…read moreexcellent service Best in the gorge

Great job getting the dent out of my car. It looks like it never happened and at a great price, too!read more