We had a really frustrating experience with Cochran, particularly with the finance department…read more Taylor Brown added warranties to our contract that we never agreed to. To top it off, we found out that they were video recording our conversations without my permission, which we found quite unsettling. It's now been three months since we canceled those warranties, and we still haven't received any refunds. We've sent numerous emails and made several phone calls, but we haven't heard back from anyone. It's been incredibly disappointing, and we would urge others to steer clear of this dealership.

last Saturday and my husband went down to the Cochrane about an hour before they were closing to…read morelook at a bronco for myself and within that timeframe they had they got me approved. They got me almost all the paperwork ready unfortunately to come back down to sign the paperwork, but we were in contact with Rowan for the last couple days and yesterday I was able to pick up my car and the staff there is spectacular as a woman looking at buying a vehicle. It can be scary and you're afraid that you know you could be advantage sometimes you don't know what things are costing, but they were very detailed. They showed me everything explained everything to me before I signed it and their opinions and they were spectacular there. I would 100% recommend going to Cochran in NaTrina Heights , Pa

I had an extremely frustrating experience with Cochran in Natrona Heights and would not recommend…read morethem. They took my vehicle and repeatedly gave me return dates, only to push them back again and again. What was supposed to be a short repair turned into an entire month without my car. When I finally got it back, less than a week later it stopped working and had to be towed back. Given that they already had my vehicle for a month, you would think they would make this situation a high priority. Instead, I was told they can't even run a diagnostic until next week and refused to provide a rental car. My request to be treated as a priority because of the prior delay was denied. There was zero concern about how I'm supposed to get to work. On top of that, I noticed damage that was never fixed after having my car for a month. The molding on the side of my door was coming off, and I had to push it back on myself. This has been a huge inconvenience from start to finish, with poor communication, repeated delays, and no accountability. Do yourself a favor and do not take your car here.

Came in for express oil change at 8:00 am. I was second in line, it is now 9:54 am and they are…read morestill not done with an oil change and tire rotation.

I bought all my used cars here. Never had any trouble with any of them…read more I'm sorry to see it's gone. I liked the guy salesman. I wish I knew where he went and if selling cars again. I would buy from him in a second. If you read this please let me know where you went. Scott where are you.

I'm new to the Freeport area and I needed my car inspected on a Saturday morning. I called…read moreDeveraux at 9:15 am and spoke with Sylvia from the service department. She was extremely friendly and helpful. She told me to bring my car in and they should be able to get me in at 9:30. I arrived at 9:25 and spoke with Sylvia, who was even more friendly in person. By 9:32 my car was in the garage getting inspected. The inspection took them about 45 minutes, which was faster than other places I have been to in the past and it cost under $20. Additionally, they washed my car for free and said they provide that as a complimentary service for cars that are serviced at their garage. This added another 20 minutes to my wait time, but I did not mind at all waiting because they did an awesome job detailing the outside. I have been to a number of automotive garages, but Devy ranks up there with one of the best experiences I've had with auto shops. This is important because I hate the feeling of being at the mercy of "expert mechanics" who could overcharge or "misdiagnosis" issues with my car, thus costing me an arm and a leg. I definitely did not have this experience here and will return in the future. I'd highly recommend if you need your car inspected or other automotive needs!

This man would sell a pos car to his own mother and tell her it was a diamond in the rough. My…read morehusband and I both bought new to us cars here. Mine broke down in less than a month and was not worth fixing mind you I paid over 9000 for this car. My husband paid the same for his his head light kept going out so we go to get it fixed no big deal right? Wrong it has been fixed by Devereaux 5+ times and is STILL broken. Which we pay out of pocket to get fixed and they have it for at least a day. I went to Cochran to get my new car and guess who will be training his in at Cochran. My tip is go to Cochran. Or any other place.

Wonderful service department. Very thorough and really dedicated to delivering quality service. I…read morewill continue to trust them with my vehicle.

I drove 2 hours to see a vehicle they had listed on Facebook Marketplace. These guys couldn't find…read morethe keys. Drove back the next day. They'd found the keys, but they were unable to answer a single question about the RV. Between my partner and I, we wasted 10 hours dealing with them. I only wish I could bill them for wasting our time.

These guys are great. Vehicle needed a few things for inspection, and the mechanics took the time…read moreto explain what was needed and why. They were super affordable and friendly! We are so happy they are in our community and look forward to working with them for future needs

Getting very frustrated! I know people are busy but when I have to leave home for the weekend and…read moreI'm low on fuel (called Christine several times , the first time October 1st and today is the 18th!!) I start getting a bit angry when Pete tells me he forgot about us last week. I called yesterday and he said he'd be here yesterday or today definitely. I'm moving my elderly mother in on Sunday and if I don't hear from him today by 3pm I'm calling another company! It's cold out and should NOT take 18 days for a fuel delivery.. I texted him last night with my phone number and address because he said he didn't have my information with him. I tried calling him today to make sure he is still coming today,no answer. but I'm not holding my breath! You try and help small business people out and I'm feeling a bit disrespected as we've used them before and consider ourselves repeat customers. If this is how you treat repeat customers, we'll I don't need to do business with this company anymore!

Pete's a good guy honest and does his best to help everyone out. Any time of night or day No matter…read morewhat.