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    Jack's Jewelers

    4.8 (143 reviews)
    Closed Closed

    By appointment only

    Updated 2 months ago

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    2 hours

    Response rate

    100%

    Services - Jack's Jewelers

    Jewelry cleaning

    Jewelry redesign

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    Perfect fit!
    Hayley C.

    [[HIGHLIGHT]]Jack is awesome! I reached out to him on a Saturday morning about sizing a watch and he told me to come on over.[[ENDHIGHLIGHT]] As soon as I walked in he took the watch and removed 4 links so that it fit perfectly! I was inside maybe 10 minutes total, and he only charged $20 which is about what I've paid to size watches in the past. I'll be bringing my jewelry needs to Jack from now on!

    2.07 carat marquise on a 14kt gold curved band

    Got engaged this week so I can finally write a glowing review for Jack!!! I can't say enough good things about my experience designing a custom ring here. I think the photos and video speak for themselves, but the service was also incredible. Jack and his team were incredibly thorough, timely, and professional. I brought a diamond I had bought loose for Jack to work with, and he even showed me a similar diamond he procured for comparison. I really appreciated that he did not try to upsell me or oversell the diamond that he had. He was honest that both of the diamonds were fairly similar and offered to give me a good price on the diamond he had. I ended up going with the diamond I originally bought, but I felt like I was in good hands working with him. He was very to the point throughout the process which I liked. [[HIGHLIGHT]]We made some adjustments on the ring design back-and-forth via email, which was smooth.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I had a ton of questions about the ring dimensions, which Jack kindly answered and provided specific measurements on the CAD. He never once made me feel like I had too many questions or that I was nit picky.[[ENDHIGHLIGHT]] The process was overall fairly quick, and the price was very reasonable. If I have any other jewelry needs, especially custom, I definitely will be returning!

    Dillon P.

    I brought in an engagement ring because the stone was loose and needed a whole new setting. My fiancé wanted platinum prongs and a gold band, with single prongs on a cushion cut diamond (which apparently is quite the tricky build). Jack absolutely nailed it. The ring turned out stunning, and he managed to get it done with a super quick turnaround just in time for our engagement party. [[HIGHLIGHT]]Couldn't be happier -- thank you Jack![[ENDHIGHLIGHT]]

    After with the turquoise
    Laetitia Martial Arts And Yoga L.

    I finally decided to get my Grandmother's engagement ring fixed and struggled to find a jewelry- after researching I found Jack and I am glad I did ! He took the time to try and find a matching pearl but after a few weeks with no success, he offered to replace the missing pearl by a turquoise so it would stay budget friendly. The result is amazing and I am happy to have found a local jeweler able to fix things !

    The original ring, after losing a stone and before bringing it in to Jack's

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    3 months ago

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    9 days ago

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    2 months ago

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    2 months ago

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    5 months ago

    Quick and easy to get my watch a new battery. Walked over on my break at work and it took no more than 10 minutes. Clean shop!

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    2 years ago

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    5 months ago

    I highly recommend Jack's Jewelers. I have had several pieces of jewelry repaired here. Excellent work!

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    1 year ago

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    11 months ago

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    6 months ago

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    3 months ago

    Creative and artistic! Excellent! Saved my wedding ring which did not fit after 54 years of marriage.

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    11 months ago

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    5 months ago

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    10 months ago

    I been going to jacks for almost 40 years. He has constructed many diamond pieces for me. His work is excellent!

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    8 months ago

    Excellent repairs as well as collection of rings. [[HIGHLIGHT]]Jack gives you personal knowledgeable service.[[ENDHIGHLIGHT]]

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    2 years ago

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    11 months ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    Very nice, friendly jewelry store. I brought in a very old charm & they made it look like new.

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    3 years ago

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    2 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    Love my custom engagement ring! Everyone comments on how beautiful it is. He did a great job guiding my fiancé. We'll be back for more :)

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    3 years ago

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    2 years ago

    Jack did a great job resizing a ring that's been in my family for 80 years. He is honest and offered a very quick turn around.

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    2 years ago

    Diamond was feeling loose in tension setting ring and Jack was able to fix it. Very helpful and good price.

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    4 years ago

    First thing parking is hard and before you go there make sure u have all your information they even ask for ID not recommended .....

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    3 years ago

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    4 years ago

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    6 years ago

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    3 years ago

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    Page 1 of 4

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    Review Highlights - Jack's Jewelers

    Jack and his family are friendly; Honest ; trustworthy and really going to his jewelery feel like you are with family.

    Mentioned in 5 reviews

    Read more highlights

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    Curated Los Angeles

    Curated Los Angeles

    4.7
    (15 reviews)

    TLDR: don't trust this place with your precious jewelry…read more I had a ring band repaired here last year and it went fine. No issues. Recently, on my second visit to Curated LA, I brought my antique wedding ring in to have it resized. It is a Victorian era ring (very old but well maintained). They said it would be ready in a few days. The next week I reached out to see if it was ready and they said that the prongs needed to be secured, which would cost an additional amount. I agreed and they said they were working on it that day. 3 days later I checked in to see if it was ready for pick up. She said they were still working on it and she'd contact me the following week. The following week she said they were still working on it. It was finally ready 2 weeks after I'd originally brought it in. She said it looked like new. When I picked it up we were heading out of town to evacuate the Palisades fire so I was in a rush, but quickly thereafter noticed the prongs looked misshapen and it was snagging on things. I was planning on bringing it back in when we got back to town. Before I had the chance to a small diamond fell out. I messaged Curated LA that a stone had fallen out and I was very upset - they had just adjusted the prongs (which I hadn't even brought the ring in for). I was told to bring the ring in to have them look at it. No apology. Also no apology for the delay on getting it back to me in the first place. When I voiced frustration she said that they do so many repairs each week she can't keep track, my ring wasn't in good condition, and that stones fall out all of the time - from new rings and vintage ones alike. Regardless, I am not bringing my ring back to Curated LA. It is not about the money (the repairs didn't cost much). They never offered to refund it or to replace the missing stone. I'm bringing it to a jeweler that has a workshop in house and does it themselves rather than outsourcing it. Don't trust your valued jewelry for repairs with this shop.

    If you're looking for the best in fine jewelry, Curated Los Angeles is the place to go. Liz is…read moreincredibly kind and knowledgeable, always going above and beyond to help you find the perfect piece. The selection is truly unmatched, featuring pieces from 20 talented local designers that you won't find anywhere else. The quality is exceptional, and their prices are fair for the craftsmanship you're getting. I always shop off of what Kat is wearing, too--she has impeccable taste and makes it easy to spot standout pieces. I trust them completely with my jewelry and wouldn't go anywhere else. If you want something unique and beautiful, Curated LA is the spot!

    L'Oliphant Fine Jewelry Artisan & Repair

    L'Oliphant Fine Jewelry Artisan & Repair

    4.6
    (100 reviews)
    $$

    TL;DR - L'Oliphant sold us a FAKE men's wedding band that was listed as 14KT solid white gold (for…read more$1,000!). We found out AFTER our wedding that it was some alloy of iron and nickel covered in gold. When we went to the shop, BJ didn't take any responsibility. After my husband pressured her she did eventually refund us for the original amount. However, we still suffered losses paying for the ring authentication AND the increase in gold price from last year. Oh and now we know we had a FAKE ring in our wedding and all of the photos for the rest of our lives. You can see in my Yelp history that I normally avoid writing reviews like this, as I understand how bad reviews can impact certain businesses. I already know that the owner BJ is going to write and deny all of this but I feel that I'm truly doing the public a disservice by not saying anything because we got scammed. The only thing that would have prevented me from leaving this review is if she took FULL responsibility and went above and beyond to make it right. Clearly, we are all reading my review right now so she did NOT make it right or even take an inkling of responsibility. We were recommended L'Oliphant's services for custom engagement and wedding bands. The entire process took a few weeks in 2024. The process was not as smooth as I would have preferred - their receipt system is absolutely a mess, and we had to drive across town numerous times for appointments or to review designs in person. What really was the kicker - we purchased a men's white gold wedding band and we were assured it was solid gold. Priced at $1000. When we received it, it had an imperfection on it that we pointed out several times to BJ but she kept insisting that it was just an issue with the casting and refused to fix it. Anyways, we were sick and tired of driving all the way across town every week so we just accepted it and assumed we could polish out the imperfection later. Because how were we supposed to know? A few months after our wedding, we took a necklace to a different jeweler down the street for some work. Asked him if he could polish the imperfection on the ring. Immediately he knew it wasn't solid gold. Showed us on the microscope - the imperfection was actually a CHIP in the top layer of gold and there was some non gold metal underneath. He also did a scratch test for us to show that the metal underneath was not gold. I've attached a photo of the imperfection under the microscope and you can clearly see, it is not gold underneath. We called L'Oliphant to ask them, Christina picked up the phone and was very kind and assured us they would make it right but that we could take it to an independent coin shop that does gold scanning to be sure. We followed her recommendation and paid $50 for the written report. The gold shop scanned the ring right in front of us where the imperfection was and showed us that it had nickel and iron in it. No gold ring should have nickel or iron, and the shop owners actually told us that they wouldn't even buy that kind of ring because the gold layer on top is essentially worthless due to the alloy content inside. This gold shop is a highly reputable business with 500+ Yelp reviews and a 4.8 star rating - so we have no reason not to believe them. I've attached a video of the scan (sped up, as Yelp does not allow videos over 30s). When we brought the scan proof and ring back to L'Oliphant, BJ took zero responsibility and immediately denied everything, stating that "other jewelers have it out for us here" and that "some people put acid on their jewelry" and also that "the scanner may not have been calibrated correctly" so she needed to test it herself. She took out a literal magnet and showed us that it did not stick to the ring. Amazing. I asked if she had her scanner or even some microscope to look at it in store and she said no, that she'd have to take the ring and scan it within the next two weeks. My husband pushed her to refund us the original amount, which she did, but that was the BARE MINIMUM in making this right for us. BJ took the ring and told us she would test the ring HERSELF. This is the only test we've had without transparency where we won't be able to see the results with our eyes. To add insult to injury - she had one of her shop associates call us to tell us a week later that, miraculously, the ring is solid gold based on her tests. I already know she will respond to my review denying this - she can deny all she wants but we took the ring and had it verified by TWO independent sources and both sources confirmed it was not solid gold. The worst part was - the imperfection on the ring was already there the day we bought it. It never should have been sold to us like that, but I'm truly grateful it was there, as we probably would not have found out that the ring was fake until years later. I would not recommend doing business with L'Oliphant.

    Have shopped at this store for many many years and things have gone down hill. Selection, quality,…read moreand most notably, customer service. Owner is quite grumpy and unpleasant.

    Jack's Jewelers - jewelry - Updated August 2026

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