I just wanted to take a minute to give these guys kudos for being so helpful, their great service, and they go above and beyond to help their customers. I recently moved and also needed other keys made not to mention my car opener wasn't working. So thanks so much for being so helpful, not to mention the fast service, reasonable prices and vast amount of key options!! Keep up the great work!! read more

Jack's Key Service is A++++++++! Best service and price I've ever received from a top notch locksmith. Will never use anyone else again.

Very very good service. Low prices and great company while key is being made. I will be comming back.

When the old man is away - - Hispanic People Come First! I've been going here for several years and was always treated like first class. Not this time - I had three people jump in line ahead of me while I was there waiting to get my lock fixed. Two Latina and an older Hispanic male , In the end - the employee was Still helping out the older guy while I was waiting there for about an Hour and 1/2 when I finally decided I'd had enough. .. I wanted to speak with the employee about my lock but he was on the phone so I told the older Hispanic customer that , " I Was There First! " and he started laughing at me.. so I picked up my half-way finished repaired lock and left there. This is Not good customer service , especially when the shady employee just blows me off to help out his own kind without telling me Anything ! read more

If I could give this business and -20 I would he quoted us a certain price three times like I asked him the price and three times he said yes when we get he was finished with the job he came up with a price that was 100% more than what he had quoted me he is a thief he is a liar and I would not recommend ever using this locksmithMaybe it's because he sees women and he took advantage of women read more

This guy is great. He had a long line and help everyone quickly and proficiently. He sharpened my chief knife for a very low price. I would recommend him for your key and knife sharpening needs read more

Would not recommend this company to anybody. They There were to come to my house by 5 o'clock waited till 8 o'clock and the guy told me he will not be able to come till 9. I told him to stay home this company is worse company had to deal with all wasted a whole day with these people. read more

These guys are the BEST! I've been using them for over 21 years from when they were at their last location on Mountain and the 10 freeway in Upland. Jerry ALWAYS does a great job making keys and is very nice and polite. I highly recommend them. read more

I had a problem with my auto ignition switch and Jack's was able to repair it quickly for an excellent price. He also was considerate enough to let me know that the previous repair shop did not replace the ignition switch as they claimed; they only repaired it. I appreciate when someone not only provides great service, but goes the extra mile to look out for their customers. I'll definitely use Jack's again. read more

He transferred the chip from my old rickety 08 Camry ignition key into a gorgeous new setting and grinded out a new key in 20 mins (my key was a difficult case; coulda done it in 10). And for much less than dealer cost. Consummate professional. read more

These guys went out of their way to help when the car was stranded at the car wash. Their fee was fair and their work was expert. Highly recommend! read more

These guys are amazing!! I thought I had to replace the locks on my truck, turns out my key was bad. The gentlemen working took his time and identified the issue and didn't up sell me. Only cost $25 to make up 2 keys!! read more

Way more expensive than the only other place I talked to about auto key service. And rude when I politely told him I would pass on his services since I could get them far less expensive from another place, which is absolutely the truth. Based on other reviews here seems like he was trying to get me, but not this time. Tried to charge me $45 to cut one non transponder ignition key. Just want to let folks know my experience, not trying to get back at anyone or anything like that. "Whatever". read more

Great customer service! Walked in today to get a second key made for my apartment and I was out of there in 2 min! Fast service! I love it! He was very friendly and reassured that I would have no problem with my key and if I did to bring it right back or call him and he would make me another or personally help me out! Oh how could I forget! Prices are CHEAP!!!!! Definitely will be coming here again! read more

Great service and Jerry was very friendly! I like the 7 days a week availability! I have been a repeat customer! The first time I came by was because the usual place I went for knife sharpening couldn't take care of my order on the same day. This place has always taken care of me on the same day. Highly recommend you people come try it out! read more

Wonderful service. Only took a couple minutes to have my keys duplicated, and at a very reasonable price. Jerry was very personable and helpful. read more

Around noon on Tuesday I need a new key made so I found this place on Google... the guy sounded OK on the phone but when I got down to his little shady Shack he had a couple Creepers out front like they were making side deals behind the bosses back. They must not have given him what he wanted because he took his extremely rude attitude into the office to talk to us. I began to tell him the situation and what we needed done and he put his hand up in my face like as if what I was saying was not important. Rather than slapping him around like what he deserved I took my business elsewhere and I suggest you all do too. I doubt this guy was Jack the owner of the company because he never would be successful with that type of rudeness I hope Jack reads this so he could act accordingly with his employees. read more

We had a slight emergency with the key breaking off in the lock. They came within an hour and replaced our lock. Which was our choice Even though they could have fixed it. Thank you for the quick service and fair price. read more

Awesome place! I was looking all over the place for an alarm key - fob for my old car and the most places told me that I have to install a new alarm. I almost lost my hope, and then Gerald helped me and found the right key-fob for me at a great price ! Definitely will be coming back !! read more

Fast friendly service. Cut two honda key blanks and made sure they worked flawlessly. I definitely recommend this business. Also, has a great selection of "fun" key blanks. read more

I went to a few places trying to get a Smart lock Quickset key that was blown out fixed. Finally I was referred to Jack's key services and he was quick, extremely fair in pricing and very knowledgeable. I would highly recommend this place. Jerry went out of his way to solve my problem in a quick and efficient manner. read more

I love this place! They are so friendly and helpful. I am amazed at their wonderful customer service. While I was there Jerry helped a little toddler boy who just wanted to have some keys for himself... and Jerry gave the boy some cute keys and keychain and was extremely friendly. It definitely made the little boy and his grandma's day. Great job guys! I have worked with both Arnoldo and Jerry and they are both wonderful! Definitely my go to key place. read more

Nothing like your local locksmith to come through where others failed needed a new patio key made went to Lowe's and Home Depot and twice I could not get the keys to work so I'm away to complain to Lowe's I saw a local locksmith on the corner somehow I missed, I was greeted by a friendly locksmith you help me out I told him of my concerns regarding the key he told me that if I had any problems just bring the lock to him and he would fix it the key work where the other two places failed if I need my keys to be duplicated from now on I will just go to my local locksmith this is a great place an awesome service read more

After going to three different places to get cylinder key copies to no avail, I finally went to Jacks where I didn't hear a no and where I received nothing but great courteous service from (Jerry I believe) He definitely knew his stuff and went the extra mile to make it happen. read more

I only get my keys here! I made the mistake by using another locksmith and paid the price for a non-functional key. BEST customer service; BEST quality; BEST pricing!! Thank you to Arnoldo and staff- read more

Chose this place because it was close to my business, and I needed to have some keys made (by numbers and manufacturer) for ancient file cabinets with missing keys. The guys were very patient and able to research and get me the right keys for 3 of 4. Arnoldo came out for the 4th which was locked and I thought was a goner- but amazingly he opened and perfectly re-keyed on the spot! These guys are personable, professional and reasonable- I recommend them to anyone needing lock service! read more

He was so nice and fixed my car key for half price, gave it a new battery for free, and it only took 10 minutes! 10/5 stars.

A friend recommended Jacks and I stopped in to have new keys cut for my hard saddlebags. I lost the original key and they were able to research the code and cut me a new key. Friendly, professional and quick service at a reasonable cost! I'll be back! read more

Showed up as shop was closing and the gentleman was kind enough to stay and re key our locks for our house we closed on today. The gentleman had the lock redone in a few minutes and even picked up some cool extra keys! Fast, great service at a good price! Highly recommend ! read more

This place may be fine for simple key duplication but that's it. I made an appointment to have locks re-keyed at my home. The first appointment was for a Monday morning and no one showed up, no one bothered to call to cancel. I tried calling several times but the phone went to voicemail that no one responded to. When I went to the shop they had my information pinned to a board but never bothered to call and cancel the appointment, they just never came. I went back to the shop and made another appointment for Tuesday evening and again they never came or called to cancel. Clearly they don't care about customer service and are inconsiderate when it comes to keeping appointments. I personally went into their shop to make both appointments to avoid any miscommunication and still was promised an appointment time that never transpired. Very disappointing, unprofessional, and disrespectful! read more