I have used My Tax Lady NC, LLC for a few years now and they've always been professional with their…read moreservice. Highly recommend!

Nadia and Jackie are amazing! They are in the know of all things tax wise and are helpful and…read moreinformative.

Angela was very helpful! She went as far as helping me learn something new about taxes. She made…read moreeverything a very easy and smooth process!

Tax time again. We…read morelive in a 55 and older Gated Community in Denver NC called Trilogy. My wife is in several clubs and several individuals mentioned that they had tried an AARP tax preparation service and the LIncoln County Senior Services Center in Lincolnton. It's a free service offered on Tuesdays and Wednesdays at no cost. Big difference from the Tax Services we have used in the past but then as we age, our tax forms get simpler and simpler. Last year's filing an the before were straight deductions as opposed to itemization. (funny because autocorrect just changed filing to fileting) Sums up how I have felt in years past) Last week we went by an picked up a form which listed all that we would need. Spent the last week assembling everything and went over yesterday. We had already set up an appointment. Walked in and checked in and took a seat. A few minutes later a tax preparations profession came out and took us back and we reviewed all of our supporting documentation. She came back and got a blank check from us to set up the direct deposit for out return. Awhile later a gentleman came out who had validated our filing, and we signed the form for them to file electronically. Total time from arrival to the time we walked back out the door was two hours. Very professional and it's a great benefit to our AARP membership. There are other services the Senior Centers offers that will probably take advantage of although Trilogy offers a number as well.

Very professional and dependable. They have been doing my taxes forever years and I would highly…read morerecommend them!

Love this place! We get our taxes done with them every year, and they are very competent and…read moreaccurate. Would recommend to anyone!

Kathy Rodriguez was awesome to work with! She helped us finance and refinance multiple cars, even…read moreduring the crazy end-of-year rush. She handled everything smoothly, kept us in the loop, and even met us at different branch locations to make it easier. Super helpful, knowledgeable, and easy to work with--highly recommend!

Went to get a loan for my motorcycle. So easy and great. Heather was so sweet. She made everything…read moreso easy. I've had previous loans with them and they always get me such a good interest rate.

I'm very pleased with the customer service I receive every time I visit this location on west…read morefranklin here in Gastonia, N.C. there's one employee who works there whose name is Erin, who is so kind, considerate, attentive, very helpful young lady. there's no long waiting in line. Thanks Ace for Great Customer Service.

Lady here had denied me service earlier that day because I had a money order check I needed to cash…read morethat was not signed. Unbelievable.. For the record, Legally, A purchasers signature is not required for a money order to be negotiable. So I spent an hour and a half of my day meeting up with my home buyer on his lunch break to have him sign it. Then the same lady there accused me of forging the signature on the money order check when I got back. Even after showing her extensive documentation on the check, I showed her docusigned papers for the check. $1000 Due diligence for selling my home with all of our signatures and names printed on it. But no that still wasn't enough. I had to call my agent and she had to call their agent to contact the home buyers just so they could talk to him on the phone, So finally she accepts it after hassling me for 15min letting a huge line pile up behind me. Then doesn't mention that there was a $50 fee after she hands the cash to me. I refused and gave the money back.. All that for nothing! And she had an attitude the whole time. Wish she had a name tag on...

Updating review: The Manager Coy was very understanding, and worked diligently to have most of the…read morefees refunded. She did not make me jump through hoops. She listened, stayed in contact daily and got a resolution.

I worked with the manager of the Independence Blvd location in Charlotte, NC. Tyesha was very…read moreattentive and very professional. She was also very helpful and personable. She was able to get me the actual amount I needed when everyone else was trying to give me less than half even though my credit score is high. She worked on it, I know for at least a week before it was completed. There was also an issue with ULTA, one of the creditors that I added in my consolidation request. Lets just say that that company is shady as all get out. Tyesha sent them a payment that would have paid them off but they sent the payment back with the explanation of, "They couldn't find my pay slip." That was complete bull because I sent her all of my invoices, with the pay-slips, and she mailed them all off at the same time. Everyone got theirs almost at the same time. They decided to send it back, thinking they would get additional funds from me because of interest. Needless to say, she called me immediately and told me what happened and and what she was going to do. She sent them another check and that one posted. She also advised me to call them and request that the interest be removed. She didn't have to do any of that, with the exception of sending them a check again, but she did. For that, I am grateful. I was scared of using them at first due to the reviews. Then I quickly learned that they are for specific locations. Luckily, there were no negative ones for the location i requested. I went out on a limb and was pleasantly surprised by the outcome. I owe her the most gratitude for her assistance with this.