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    My Tax Lady

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    3 years ago

    I have used My Tax Lady NC, LLC for a few years now and they've always been professional with their service. Highly recommend!

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    3 years ago

    Nadia and Jackie are amazing! They are in the know of all things tax wise and are helpful and informative.

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    IRS Taxpayer Assistance Center

    IRS Taxpayer Assistance Center

    2.2
    (5 reviews)

    3 Stars: A-OK Right?…read more I don't think anyone who has to come here is ever going to say that they are a 'fan' of the IRS, but that being said, my experience with this office was definitely a positive one. First of all, if you're reading this review because you know you're going to need to visit this office, go to the IRS website and schedule an appointment. Just find the "Contact Local Office" page on the site and you'll see a number to schedule an appointment. While you can wait to see someone and I don't think they can turn you away to talk to them, they WILL prioritize any and all taxpayers that have an appointment first. If your individual situation is complex, they may very well turn you away due to someone with an appointment coming in soon. It's just how it is now. All that being said, I DID arrive without an appointment (learn from my mistake). I had about a half-hour wait and a man named Mr. Faust helped me with my rather minor issue in a few minutes. These people are professionals, they will explain your situation in simple english and how to resolve if needed. The only way I could see anyone in this office being rude is if you initiate it. Also, if you're afraid of contacting the IRS because you know your in tax trouble, don't be. Take the first step to resolve any issues and you'll be treated with respect.

    Some blessed soul has thought of APPOINTMENT and its in place since 8/15/16. So, please take…read moreappointment and be there before 15 minutes only !!!! Appointments are must. NO walk-in from 8/15/16. They do honor appointment. Only, if you are out there for transcript, then the lady may give you that w/o appointment( though, she will lecture you for long how she will not do it next time w/o appointment). For rest all tasks, def. need appointment. I have seen many people being turned away with call center no and were asked to get appointment and come. Nothing else has changed. Still, out of 7 windows only 2 are working.

    My Tax Lady - notaries - Updated July 2026

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