Adept and professional with your insurance needs, Kim and Lynn can help you out. They're both so…read morefriendly. I recently got a truck and instead of waiting in line for hours at the DMV to put the truck in my name, gain proof of insurance and even send out for a license plate, I could do it all in Kim's offices in a pretty short period of time. Stress reliever, for sure. Plate showed up pretty quickly in the mail, as well. Makes me wonder if the DMV would have a processing delay. Can't say, but DMV probably would. So much backed up there with the lines, details from each in line, etc. (Common sense, but don't forget to have the proper information and identification. I spent 3-ish hours at the DMV and didn't have the proper stuff. Wasted almost an afternoon. Went home and luckily didn't have to drive out of my way again and stopped here and they were immediately helpful and saved me money, effort and even more time that I'd already lost that day. So yes, the suggestion with the DMV is coming from experience. DMV was especially stereotypical that day. Haha!)

Kim Bell is amazing and very helpful with all policies, home, auto, RV, and boat!read more

Great bank. The tellers are kind and very helpful. As is the rest of the banking staff and…read moremanagers. Any issues you have can be quickly resolved. Appreciate them so much over the last couple years I've frequented here. A good choice of bank if in your location. A great example for United Bank in general.

I'm updating my review. We did move a substantial amount of money over to WesBanco where everyone…read moreis SO friendly and actually seem happy to see you! However, my original plan was to take all of our money out of United, but that proved to be too much inconvenience. We have too many autopay accounts via United and I didn't want all that hassle. In addition, I ran into a situation where I needed someone's help on a an issue. After speaking with 2 different telephone tellers who carried forth the "you're bothering me" attitude, I lucked up and spoke to Vanessa. What a breath of fresh air! She was NICE and KNOWLEDGEABLE and didn't seem annoyed but was Helpful!! She cleared up the problem! It only took weeding through 3 others who I'd rate 1 star and 2 stars each to happen upon Vanessa! She even encouraged me to call upon her with anything I need! You bet I will!

Slowest drive through. Expect to wait awhile. Three drive through lanes open and still 20 minute…read morewait to deposit a check.

This bank provided us with funding for our new home when other banks would not even take an…read moreapplication for a construction loan. My husband and I had several accounts with a larger bank for years. When we spoke to that bank about obtaining a loan to purchase land and to build a home they would not even do an application for the loan. We went to Poca Valley and were able to get both loans with no problem. We do the majority of our banking through Poca Valley Bank now. They are a bank for their customers, not just a bank who looks for a profit margin for their stock holders.