Have been coming to this location and seeing Master Tax Advisor, Suzanne Matthews for the last few…read moreyears and she has been top-notch! So professional, personable, knowledgeable and efficient! She really puts her knowledge to work in getting me the best tax breaks possible! I left the office today thinking I would owe money but got refunds for both Federal and State taxes! Woo-Hoo! I had a great big smile on my face when I walked out and even the fee was less than last year-win-win all around! She even scheduled my appointment for next year!

Helpful & Professional…read more I was really impressed with the level of kindness and professionalism that I experienced at Block Advisors. I am dealing with a somewhat complex tax issue, but I feel much better about it after meeting with Suzanne Matthews, Master Tax Advisor. She walked me through a lot of things with patience and compassion. This is a good place.

I love this place. Staff is Awsome Judy is Awsome. Trustworthy, honest, great job. I brag to…read morefriends, family. Word by mouth travels fast of this great business!

Judy is the owner, she is great and she has been doing my taxes since 2008…read more This is the best place for your Taxes.

I've worked with taxpayer advocacy for two years now. Unfortunately, I can no longer recommend…read morethem. I was criticized for a lack of tax knowledge and yelled at on tax day. John threatened to abandon me and have me pick up my paperwork on April 15. I understand the stress tax providers must go through and accepted his apology. I intended to stay until I received my bill which was 60% more than I was told when we started. Since I asked what the estimated fee would be I felt that, at any time during the two months we worked together, I could've been updated and prepared for this significant increase in price. Due to their lack of professionalism and, what I would consider expensive fees, I would not recommend them.

John Dundon was a tremendous help in walking us through a very difficult and painful tax…read moredelinquency issue we had no idea where to start or how to navigate our way through. His services provided not only the solution for our tax issues but a peace of mind that we had not had in some time. Professional, courteous, and knowledgeable are the best words to describe his services.

We hired Kutler back in 2018 and were with them for quite awhile the only thing that got…read moreaccomplished was getting the Trust portion of what we owed paid. Nothing was accomplished with the penalties and interest. So we left them and went to M&M Tax resolution, not any better maybe even worse so we went back with Kutler in 2023 paid what was requested and were told this would be the last time we have to pay because they will get it settled. Come 2024 they send us a bill for $10,000 to continue because nothing had been settled or anything accomplished except now we owe the IRS $275,000, we have gone in reverse. So we have dumped this company again and will never us them again. If you have tax problems I would strongly advise you not to use this company they don't get what they say they are going to do done and you will pay for it.

Ronald Young will waste no time getting you the help you need. I've gotten help with any tax…read moreissues I had and will recommend them

Creighton at Tax Connections did a great job with my past 2 years of tax preparation and charged a…read morefair price. He's truly knowledgeable and professional. Any question I had he answered with enthusiasm and specifics. I highly recommend.

They know what they are doing and will maximize your return as much as possible, or go over what…read moreyou owe in detail. I highly recommend you have them do your taxes, you won't regret it

I had a great first time experience here. I came in, no appointment, just walked in and was helped…read morewithin minutes, and got started with my refund with Brandy Boh and it took less than an hour. If you need someone who knows what they're doing, definitely come to this location. Thank you to the whole staff who helped me out and got me a great refund!

We have been coming here since 2004 and I won't go anywhere else. Our gal Cynthia rocks. She has…read morealways made the process easy and enjoyable. Talk about someone who knows what she is doing. I purchase the Piece of Mind but having Cynthia prepare our taxes is enough. The Piece of Mind keeps the IRS at bay. Make your appointment with Cynthia and come get your refund. If it's there, she will find it.

Paid him (William (Bill) Houston) ahead of time for my 2015 return (I have record of payment) but…read morehe refused to give me the return unless I paid him again. When I forwarded him his email showing that I did pay he told me I'm trying to get it for free and raised the price an additional $60 for no reason then suggested I just go pay H&R block $200 for it instead. I showed up to his office and paid him cash, essentially in ransom, for my return. This guy failed to mail me the return that I paid for and then charged me again for it. He also told me I'd be getting $1200 more than I actually received on my return (because he made a copy paste error). This guy is a criminal, I told him I want to spit in his face after I paid him a second time for my return. I would have fought it but I've been through so much stress this year that I just wanted to get out of his office. He didn't even give me my change.

PEOPLE: Take note because my review today should let you know all you need to know about this…read morebusiness and specifically, owner BILL HOUSTON... Very simply and in the same real process that anyone would take... I searched for tax preparer firms in Aurora and ran across this company. I stated my situation clearly and honestly and requested this business to assist me with my 2015, 2016 and 2017 taxes. * Without calling me to speak with me about my tax situation and without any other qualifying email, text or anything, I get the following obnoxiously judgmental response from the owner himself. Here is exactly what owner, BILL HOUSTON said in his email back to me: ----------------------------------------------------------------------------------------------- "From: Bill Houston [mailto:bill@afsnodebt.com] Sent: Monday, April 16, 2018 10:41 AM Subject: RE: NOTIFICATION - Customer has filled out the Quote Form How much you wanna bet that this guy had no renters in 2017 and is trying to deduct repairs to his home prior to selling. Might be a bit cynical but... Oh, and the moving expenses with no wage income." ----------------------------------------------------------------------------------------------- How's that for reaching out to a supposedly professional business just to have them serve as Judge and Jury on your private financial tax situation when they have not bothered to confirm even one fact from your request? I call B.S. on this business and on BILL HOUSTON as being nothing more than a jaded and judgmental fool. AVOID HIM AND HIS BUSINESS AT ALL COSTS because after all, you'd be sharing your most intimate financial record details with him and look how he responds BEFORE he even talks with you... irrefutably foolish on his part! There is no apologizing for such a response because customers reaching out to a business like this should never have to babysit the owner for acting in such an obnoxious and careless manner in the first place, right?... RIGHT! Done... next! P.S. - Funny thing to note... what kind of moron speaks in this tone and who does he think he's talking to, himself? He doesn't even address me, the person who emailed him in the first place. He's talking to "the air" or something... IDIOT!

Absolutely the most incompetent tax preparation firm for anything more than a simple file. Was…read moremisled and downright lied to. This firm likely cost me over 10k in extra payment to the IRS due their amateur capabilities. Will be filing a complaint with IRS and BBB. If your taxes are complicated DO NOT use this clown show. During my tax preparation I was even sent someone else's personal tax info from the owner.

My taxes prepared by Carla were a complete debacle! Numbers completely wrong! Even after I paid her…read moreEXTRA money to ensure accuracy by doing a "scrub"! My financial profile was completely skewed & inaccurate based upon her errors preparing my taxes. I had to consult another tax professional who found multiple issues that Carla took no ownership of. I requested Carla refund me due to to needing my taxes completely redone! I was given excuses & ultimately ignored multiple times. I paid for a tax return that totally misrepresented my tax/financial status and cost me thousands! I can't completely convey my disappointment. Poor customer service, Very Unprofessional, NO ownership, blamed the client! Keep your lame apologies & excuses, I've requested a refund!