This is a HORRIBLY UNPROFESSIONAL business!! This Funeral Home was entrusted to handle the services…read morefor my 'Brother-in-Law, Father-in-Law, and Mother-in-Law' with dignity and grace. All 3 of the services were a collection of inappropriate procedures and totally unheard-of practices.(UNPROFESSIONAL) Confusion and an attitude of "hit-and-miss" was the order of the day with all three services. While this is probably one of few funeral homes in the area, I'd move a service to Pensacola to avoid such a catastrophe. BUYER BEWARE!! (UNPROFESSIONAL) They didn't compose and publish appropriate death notices, they failed to provide the information of what the family needed to file concerning the death, and they inflicted additional grief on family members through their UNPROFESSIONAL practices. The Funeral Home published death notices of both my Mother-in-Law and Father-in-Law without even spelling my Husband's name properly! (UNPROFESSIONAL) Even worse, my Husband was the only offspring of his father and this Funeral Home didn't even publish his name right, instead, all of these step-children (who were born long before my Father-in-Law had even met my Mother*in*Law) were listed with their illegitimate kids, (kids born out of wedlock or the product of an adulterous affair). (UNPROFESSIONAL) The notices totally falsified the relationship of people to my Father-in-Law. Not being acknowledged on your own father's death notice is the epitome of an unprofessional business. My Mother-in-Law's death notice made no mention of her marriage of 49 years to my Father-in-Law; (UNPROFESSIONAL) instead, it was a litany of attention to bad taste and socially unacceptable self-proclaimed titles. Who claims children born of an adulterous affair (with absolutely no blood relation to the deceased) as a Grandchild or Child?(UNPROFESSIONAL) While the product of an adulterous affair, and children born out of wedlock are celebrated in Century or Flomaton, the rest of society doesn't exactly put that type of behavior on parade and especially not in an obituary of a man who dedicated himself to living an honorable life.(UNPROFESSIONAL) Highlighting the indecencies of the behavior of specific individuals in an obituary of a man who has no relationship to him is beyond comprehension to any person with any civility. UNPROFESSIONAL, Neither my Father-in-Law nor his ONLY offspring believed in illegal and promiscuous lifestyles, and to have that type of behavior highlighted in his obituary isn't just unprofessional of the Funeral Home to do, it's also unthinkable to any educated person. UNPROFESSIONAL To tarnish a man's reputation after his death is grossly unfair to that person. (UNPROFESSIONAL) We don't usually expect much from an area that has widespread poverty and such a prevalence of uneducated people, (like the Century/Flomaton has) but, we did expect a minimal level of professionalism from the Funeral Director. Do yourself a favor and just avoid this place, they'll add nothing but additional stress to an already emotional situation.

I have used these folks multiple times. They buried everyone from my great grand dad to my farther…read moreand all in between. I see no reason that I would have anyone else to conduct services at my time of grief. They always make sure of quality and perform in the most courteous way.

I recently had my funeral service held here for my son and everything from the reception to the…read morewarm welcome was nothing but exceptional. I had invited at least 45 people to attend the funeral, and for a large portion of the service, it went smoothly and as intended. It was only until my ex wife arrived that everything started to go downhill. Being the petty ex-partner she was, she came with hellfire and brimstone following behind her. As soon as she arrived, she began throwing accusations at me and my guests that my son was not dead, and instead, was claiming that we were holding her husband hostage within the coffin in the middle of the room. We all collectively laughed at her, brushing off her incoherent screeching as nothing more than delusion. When she began using the cake knife as a weapon, and the punch bowl ladle as a makeshift blunt object, the staff promptly called in their bouncer "Jaquan" to deal with the situation. Police were immediately called, and dragged the demented woman away from the premise. We soon all raised a toast to my son as he was lowered into his grave, ignoring the desperate and aggressive pounding coming from inside the coffin. Overall, I was very pleased with my time here at Hughes Funeral Home and Crematory, and would recommend their wonderful services for any untimely passing of any friend or family member you may have.

If I could give the zero stars I would. I unexpectedly lost my beloved husband July 23. He died…read moreof a head injury from a fall at home. He was sent to the coroner for autopsy. I was not allowed to see him at all. Finally he was released to the funeral home. We were planning to have have him cremated per his wishes. The people at the funeral home gave us an "appointment" that we could see his body. When my daughter and granddaughter, and I arrived, I was desperate to see him. I was told no, we had time do the paperwork first. She meant pay. She seemed to be intentionally stalling and dragging out the paperwork. I got very upset because all I could think about was telling my beloved husband goodbye and that I loved him one last time. She walked out and told me that she couldn't deal with me. Well, I'm sorry but the hurt feelings could have been avoided if she had just let us see him FIRST. Then, when the paperwork was finally finished, she told us we had 10 minutes. I told her that the man told us over the phone 15 to 20 minutes. It was for "ID only". She pushed a paper across the table and told me to look right there as she pointed, this is the policy. I just burst into tears. She led us back to the room where he lay and let us in. We stayed with him for a while, said our goodbyes and then we left. Losing your mate if 36 years, unexpectedly, to a horrible accident, and having him taken away to the coroner is awful enough but to be treated like we were at this funeral home, no compassion at all for the newly widowed wife or family. I wish we had never even heard the name Hughes funeral home. I strongly recommend people, that you start planning now and avoid this funeral home. My husband and I were new to the area and had no idea. When you are in a business where people are devastated by the loss of a loved one, you dont add to the pain which these people did.

The staff at Jay's funeral home went above and beyond, they showed genuine kindness in my time of…read moregrief.I will be forever grateful. Corinne

I met with Mr. Joel Davis and finally met Emily with whom I'd spoken to on the phone many times. We…read moremet at the Crestview location. I love this place! It is immaculate, peaceful, and pure down home Southern country. Mr. Davis explained the details for arranging my own services in a pleasant, funny, casual, and very professional manner. Ms. Emily is an intelligent, professional, and extremely knowledgeable person. The prices and services offered are so affordable! Every single detail of legalities, medical, necessities, accommodations, and services necessary for such an elegant, beautiful, caring way to leave this earth are explained in detail. Do your loved ones a very caring favor and arrange details beforehand. Thank you, Davis-Watkins family and everyone!

I want to give a huge shout out and thanks to the team at Davis-Watkins Funeral Home in Ft Walton…read moreBeach, Florida. My mothers health crisis, and death was extremely unexpected and when I arrived at the funeral home, I was treated with the utmost respect by the staff. Justin, Malachi, etc we're all consummate professionals from the very beginning. Like many people that are confronted by the untimely decisions that come with an unexpected death..I was a bit emotional at the time everything transpired when I arrived at their business. They took the time to explain every decision to me, make sure I understood everything that I was signing, and helped me along with one of my friends pick out the stationary, the vault, casket, organize the services, etc. They and their staff were constantly available to answer any and ALL questions I had which took a huge amount of stress off of my shoulders. It was also extremely convenient how I was able to upload the selections of the songs that were played in rotation at the memorial, as well as the pictures on the website for the chapel services. After the graveside service by my moms chosen pastor they remained in contact to answer other questions that I had regarding followups about the death certificates as well. In addition, they worked to get the funeral done in a professional expedient manner despite the fact that it was a holiday weekend. They actually called Beal Memorial cemetery ahead of time - to make sure that the manager was on staff so I could set up everything there. I made it there with an hour to spare! If I could give both them and their staff 10 STARS I would.

Excellent customer service and care from this funeral home. Katelyn went above and beyond services…read morefor me today as I requested help with my mother's ashes. Her professional curtesy was so very much appreciated during my time of sorrow.

My father passed away last month, and I was overwhelmed with the idea of what to do next and where…read moreto even begin. I knew he wanted to be cremated and placed in the memorial wall at the Barrancas Cemetery in Pensacola NAS. So I did a Google search, I saw that this place was the closest funeral home to NAS that was open, and I figured that they've done the Barrancas thing before, so I called them. What followed next was service that was so wonderful that it took a huge load off of my mind. During our initial meeting, everyone was so kind and delivered customer service like Chick-fil-A employees. They have different service packages based on the amount of life insurance there is, which is actually pretty nice, because you don't even get bothered with seeing the various boxes or flower arrangements that you can't afford. I hate to talk about it so nonchalantly, but it was like building a burger at a gourmet burger restaurant. We just went down the list checking off stuff together. The box, the flowers, the prayer cards, the catering packages. It was really easy and nice. They will take your photos, digital or tangible, and add them all to the slide show at the service for you. So you don't have to worry about scanning them all yourself. Also, side note, if you have some real photos that you've been watching to make digital, just give them a flash drive during the photo process and they'll put them all on it for you. So nice. The actual service itself went seamlessly. We showed up and everything was set up perfectly. The priest we hired did a good job, and the funeral home was able to coordinate wonderfully with the full Naval honors that he was given due to his service. The catering was laid out for us and the staff there was going around asking everyone if they needed anything, taking trash from us, and just being super helpful in general. Overall, this place was perfect. I couldn't imagine them going anymore above and beyond for me and my family during our time of turmoil. If you're looking for somewhere to go and you're reading this review, call them. I vouch for them.

An amazing family run business! They took care of our…read morerequests from start to finish for a pre-planning arrangement. My Mom felt like they truly cared--- I am extremely thankful for their knowledge, help & compassion!

Unfortunately, a family member recently passed away and we had to use Family Funeral's assistance…read more They were very helpful and considerate in setting up the cremation, as well as, getting all the documentation together that we needed. Thank you

When my Mom entered hospice my family began to make certain arrangements. We thought Mom had…read moremade a prepayment at Evan's Funeral Home almost 20 years ago. I called the phone number and found it had been sold to McDonald Family Funeral. I spoke to Keaton McDonald and he told me he would see if he had any record of a prepayment and call me back. I didn't have much hope since it was arranged with a previous owner so long ago. He called me back and confirmed the prepayment. He coordinated with the local funeral home in Central Florida and was so helpful to us at a very sad time. This type of professionalism and customer service is rare these days and we are so grateful for his help.

Keaton and his family have their hearts in everything they do. My mother's passing and arrangements…read moreseemed unbearable and daunting... but with their gentle guidance we were able to keep moving forward. When we needed a moment to dry up our tears, he sat with us. When we needed direction, he offered suggestions. When we felt the ground had dropped out beneath us, he lifted our spirits. When we had to change a few things, he was immediately available and helpful. He was the calm in our storm. It made all the difference in the world to have someone so calm and knowledgable with us. He thought of everything so that we did not have to in our acute grief. He offered exactly what we needed. I will forever be grateful.

I bought a grave stone in November for a family member. I received it early and it turned out more…read morebeautiful than I could have imagined. The service I received from Linda was exceptional and the price was lower than other quotes I received from other places. She treated me with compassion and went above and beyond with my special design. From helping me load it in my car to giving me tips on future care, she went above and beyond typical expectation! Thank you Linda! I will be recommending you to others.

Now I'm ready to talk! Our little Kathleen passed two…read moreyears ago and we went to this place for her headstone. Customer service wasn't what it should be for people who are morning the loss of a loved one. We were very rushed and felt like we were pushed out the door. They have the ability to produce almost anything you ask for but the finale product doesn't hold up. I go to my daughters garden a lot and wanted it to be as special as I could possibly make it. After eight months of going, after the headstone and bench were placed, there is a long thick line down the headstone and the writing on the front of the headstone is coming off. I went back and complained. I told them that it wasn't sealed. I told them that I wasn't happy and the headstone should hold up longer than a couple of years. They were very rude and short with me. They told me that it was sealed. I don't believe them and am so not happy. After 10 months, the vase which was attached to the headstone was laying on the ground. Janice, the groundskeeper at the cemetery, who is most kind, told them and the vase was reattached. I sit in Kathleen's garden a lot, look around at the headstones which were placed around the same time and after, they all have similar problems. This company has a monopoly on this type of business, because there isn't anywhere else to go and obtain a headstone. Therefore, they can get away with selling you anything at your most vulnerable time in life. It's a shame that they are taking advantage and able to get away with it! There's nothing wrong with having a monopoly either. When people are paying for a quality product, give them the quality which they are asking for.