Absolutely awful. Took my car in for a tune up.. ended up paying over five hundred dollars…read more While changing my spark plugs the mechanic apparently BROKE the boot.. long story short I had to pay 150 dollars for a part that I DIDNT break. Will not be going back. Very unprofessional, they say they can service a certain type of car and then can't even change a spark plug? Do not recommend.

I was traveling through Bristow and needed some assistance with a low tire. They didn't make me…read morewait, the gentlemen in the shop area were quick to assist and got me fixed up. I was back on the road in no time feeling much better about my tire pressure. Thank you Mainer Ford!

We stopped here when having an issue with our ford. We found out however that this location is no…read morelonger a Ford dealer as of January 2023. They still helped us, troubleshooted our problem and although we couldn't replicate the issue, they put our mind at ease and we were in our way. Very nice folks here and a charming down town.

My truck was making a terrible noise and was getting worse…read more I took it into a transmission shop that told me the transmission needed re-built and the cost was $3,800. I contacted On Site and Allen came out, drove my truck and said that the issue wasn't the transmission but the front wheel bearings. He replaced them and solved my issue. $3,800 verses $550. I highly recommend this guy.

THIS MAN DOES NOT EVEN DESERVE ONE STAR!!! DO NOT DO BUSINESS WITH HIM!!…read more Alan S., the car mechanic, CHARGED my visa $1001.00 to buy the parts and delivered them to my house. He did say that there would be restocking fee if I cancel the job. I didn't care because he gave me his word, and I trusted him that he would fix the car. He NEVER SHOWED. He said he was going to refund me $800 and told me to return the parts myself to Auto Zone. I did and was refunded $587. I asked him to refund me the difference so we can remain civil about this; but Alan only calls back when he wants to.....very poor customer service. To any prospective customer: DO NOT trust his word. He claims to be honest and sincere. He might be until he gets your money. I have our full conversation that turned sour if anyone is considering hiring him. I might even seek legal counsel if this review does not make him refund the money.

They were able to help our school when one of our vans broke down on the way to a camp. Very…read morefriendly and informative. I wish we lived closer because it's hard to find that kind of service. Highly recommend!

Best shop around, Elliot will take care of your auto, I travel from Tulsa for all my tire needs!read more

I had an excellent experience at this service center. From the moment I arrived, the staff was…read moreprofessional, honest, and quick to communicate. They diagnosed the issue, explained everything in a way that made sense, and never tried to upsell me on anything I didn't need. The work was done on time, the pricing was fair, and everything is working that wasn't. It's refreshing to deal with a shop that takes pride in their work and treats customers with respect. I'll definitely be back for any future maintenance or repairs.

I had an outstanding car-buying experience and give this dealership a 10/10 without hesitation…read more From start to finish everything felt professional, honest, and genuinely customer-focused. Clean and welcoming lot; SUPER friendly staff who greeted me promptly and made the whole process comfortable. Knowledgeable and patient salesperson who listened to my needs, explained options clearly, and never pressured me. They answered every question with transparency and offered helpful comparisons so I could make an informed choice. Sales team was over the top, they all done there best to help with everything. Vehicle condition and delivery was perfect, Car was spotless and well-prepared at pickup, with a full walk-through of features and maintenance basics Aftercare and follow-up Excellent follow-up after the sale -- a courtesy call to check satisfaction and an offer to answer any questions. Final verdict: Exceptional service, transparent pricing, and a stress-free buying process. I highly recommend this dealership to anyone looking for a trustworthy, professional car-buying experience. Rating: 10/10.

We will not ever go back there again.. The lady who wrote the bill out. Is very rude loud mouth…read more You go in expecting to pay one price and they milked the price as high as they could. Them the young lady comes out to literally throw anything to make the customer look mean. Plus the lady kicks you off the property and says do not come back. Then when the. Mechanic got their she comes out and says she wanted to throw a punch at us. We came out and said we coul afford anything over $50.00. And if it was going to cost more to call. And our bill ended up $104.00. The $4.00 for the gas was approved. So anythi over $54.00 should have been a phone call. Not this business doesn't call you until after they do the wor. Tjen they bill you what they want.

This place is seedy, pricey, and the customer service is rude. The work is good, but it always…read moreseems like they find something else wrong with your equipment....seedy....Also they didn't know me personally and their card reader was broke, so they made me run to the bank and pay in cash.

Called, spoke with Mike. I'm bringing my truck in tomorrow but just the conversation with him gave…read moreme peace of mind. Thanks Mike!

Mike at Alternative automotive is the BEST mechanic I've worked with across three states, let alone…read morein the state of Oklahoma. I brought in a junker car with no notice and he was able to fit me in within a couple days despite being short staffed and fully booked. This was the most affordable service(s) I've ever had on a car, ESPECIALLY for a full inspection. Communication was EXCELLENT, to the point Mike even stayed late after a busy day to get me a quote he promised that day. I will be bringing all my cars here for the foreseeable future! Everyone I spoke to at this office was beyond helpful, so patient and kind, and he took the time to explain things in a way I (as someone not entirely familiar with car parts/functions) could understand. He also never pushed any extra or unnecessary services and gave me all the freedom and control to opt in/out of any repairs. I couldn't more highly recommend Alternative Automotive, take your cars here!