My fiancés parents had a problem with their oil fired boiler. They called Gary Jackson Heating…read more Services to get a quote. The company representative was out and gave a very reasonable quote and stated what they would do during the boiler replacement. On the install day the crew from the company was out exactly at the time they promised. The job was done quickly, efficiently, and equipment was from a well known manufacturer. The old equipment was removed and location was cleaned. The company offers maintenance of equipment in addition to the warranty provided by the equipment manufacturer.

I ordered a heating/ac unit last September and it never worked. They fixed the heat in February but…read moreI never got air conditioning. My unit that was replaced had no trouble with the air conditioning. We are under some warranty process and stuck waiting for a mystery part. No air conditioning, very hot. Not offered a replacement unit yet. Taking too long. I paid in full immediately and we can't cook or work in the apartment because we are uncomfortable. They were nice and gave us a temporary portable unit for one bedroom. We have two bedrooms and now cannot have our daughter visit us since we have no air conditioning. Yesterday the air quality index was high so it is not recommended to be outside. They are supposed to be the best people around so really afraid to try the competition. I thought I would have had a replacement part in June but did not happen. Very disappointed.

Kevin Johnston, located through the Pro Referral system, quoted a fair price for a screen repair…read more on a sliding door. He worked efficiently and got the job done, as well as un-sticking some sliding windows without any extra charge. We would be glad to use his services again.

Kevin - thank you so much for the grout repair! After over a year of having grout issues in out…read moreshower, and not being able reach the original contractor, we found Kevin. I gave him the date I needed it done by, and in the snow, he showed up, and fixed it. It is so much appreciated , and look forward to working with you in the future.

Super friendly people, respond to calls quickly, work efficiently, don't over charge.read more

Worst customer service. No one answers the phone. They took 4 weeks just to give me a quote !…read moreDefinitely better plumbers around then this company

I have contacted this company for plumbing work (toilet, shower, etc) for a new addition on 1/20…read more I was referred to Tim, who was on a vacation at a time. I emailed him and he said he will come by once he is back. Emailed him couple of time after with no response. Finally on 2/5 I emailed him asking if he is still interested in the project, he said he can stop by today 2/10. When I emailed yesterday to confirm, he said he is not available for foreseable future and they are an HVAC company and don't do just plumbing installs. Very unprofessional and wasted a lot of my time.

Mike Travers did a A+ job putting in a new sink and faucet as well as replacing all the old pipes…read moreand re routing some as well.

We replaced our water heater on Saturday, only to discover Sunday morning (Easter Sunday, no less!)…read morewe had no power going to it due to old corroded electrical lines. We called Ells Electric, honestly not expecting to hear from them on Easter, but they answered our call within minutes and came out within a half hour! They were not only gracious and knowledgeable, but speedy, efficient and very fairly priced. We'll NEVER call anyone ELSE but Ells in the future; thank you for your EXCEPTIONAL service, so very rare these days, and so very much appreciated!!!!!

I had a great experience with Ells Electric. We were in a time crunch to pull permits and finish…read moreconstruction. They came on time, did the job, arranged for the inspections always with the smile (as far as I could tell, as they were wearing masks). Everything went smoothly. I recommend them to everybody who needs to work with a company that tells you what they will deliver and they do that in time.

Such a great experience! Unity heat pumps were exactly what I was looking for. James and team were…read moreso kind, caring, and knowledgeable from start to finish on a really big job. Unity specked out my heat pumps properly (didn't over-size) and are the most competitive price around. Highly recommend to anyone.

Unity installed 2 heat pumps in April2023, One of them never worked. It was hot that summer, but we…read morewere patient and went with the gaslighting. James, the owner, told us he had registered our system for warranty, and also told us twice that he had filed a warranty claim for the head (Gree only takes claims through installers). He hadn't. The local distributor kindly promised to do that for us, in January. James took weeks to answer emails, *until we used the word 'lawyer.'* My husband said that besides lying, James didn't seem to know what he was doing, so we got a second opinion hoping to get the heat pump functioning before summer 2024, more than a year later. Another contractor examined the work, and found many issues like connections, wires, voltage, refrigerant. We will be paying this new company whatever it takes to get the system functional. UPDATE: We were delighted that it only took refrigeration and electrician visits, and $1,000 to get our heat pump working! The diagnosis was wrong wires, connections - basically everything done incorrectly. I can say one of the two heat pumps James installed, even though it is not the size we agreed on and is in an awkward place, was working. In the fall we reached behind that compressor to clean leaves, and the wiring fell off! James couldn't even screw on a wire properly! We also found that he had used 110v wires where 220v wiring was needed. tldr, James at Unity was incompetent, took weeks to respond, and wasn't truthful. Strongly caution against using Unity.

We have used Pinney a few times in the past. This time we needed the plumbing under the kitchen…read moresink replaced. Everything was great, an outstanding experience. The women on the phone was very pleasant, got me the appointment I needed and found out exactly what we needed. The 2 men that came to our home came on time. They were both very professional and friendly. They worked fast and did a great job. I could not have asked for more. Pinney to the rescue again.

Called to have a non functioning thermostat replaced in September 2025. The agent told us the…read moreheating system, which has been operating fine since we moved in 22 years ago, was miswired. He sent a bill for 2.75 hours of work. To swap out a thermostat. I asked the owner to call and never received a call back. Will not work with them again.

We recommend Prime Improvements for your next home improvement needs. Our windows needed painting…read moreand the quality of work was impeccable. They also cleaned our gutter and placed new gutter guards in so quickly. We hope you consider Mike and his crew for your next home project like we did. 5 Stars

MIke & Keith brought their decades of building and remodeling experience to our challenging job…read more The work at our 175 year old home included replacing 3 ceilings and related areas of walls following an episode of severe water damage. From the needed framing, through the drywall work and finish paint, all work was skilllfully completed on schedule. Great pros - None better!