Super friendly people, respond to calls quickly, work efficiently, don't over charge.read more

Worst customer service. No one answers the phone. They took 4 weeks just to give me a quote !…read moreDefinitely better plumbers around then this company

I have contacted this company for plumbing work (toilet, shower, etc) for a new addition on 1/20…read more I was referred to Tim, who was on a vacation at a time. I emailed him and he said he will come by once he is back. Emailed him couple of time after with no response. Finally on 2/5 I emailed him asking if he is still interested in the project, he said he can stop by today 2/10. When I emailed yesterday to confirm, he said he is not available for foreseable future and they are an HVAC company and don't do just plumbing installs. Very unprofessional and wasted a lot of my time.

Mike Travers did a A+ job putting in a new sink and faucet as well as replacing all the old pipes…read moreand re routing some as well.

Needed to have a burst pipe leading to an outside faucet replaced. Called Bob after checking on…read morethe internet. He had very good recommendations. It took a few days to connect (he was ill with pneumonia), but when we connected he was at my home that same afternoon. He did a great job. he was informative and helpful. Couldn't ask for anything more.

Bob is the best ! Total professional, who shows up when he says he is going to and gets it done…read morefor a fair price.

We had an excellent experience with Cota & Cota. They are a customer friendly company with solid…read moreprofessionalism. They installed our furnace easily, quickly and proficiently. We cannot say enough good things about the way they do business, make their policies clear and go about giving their customers a great result.

We have been using this fuel and plumbing business for over 13 years. We will continue to stay a…read moreloyal customer. This past fall we had a lightning strike which blew out a well pump. There are three rental properties that fed off that same well. I was scared that our tenants would be hugely inconvenienced with lack of water for days. This was NOT the case at all. Rod Miller and his plumbing team were there within 2 hours to access the damage. And replaced the pump and restored water by end of day. You can only imagine our relief. He even went above and beyond by providing accurate documentation to help with the insurance claim. Thank you Cota & Cota!

John Kelly installed a unit in my Vermont home in 2014. He has been a tough man to get hold of…read morewhen needed, after the job is done. Sadly I needed him every year there after. The unit has needed one part or another every single year.. Aside from and in spite of annual upkeep, he has cost me additional money every single year. Now I have learned that the unit was vented improperly and had a significant effect on the fresh air circulation. Which in turn has cause soot build up on the unit. More money. I have tried numerous times to get in touch with John over the past year via email or voicemail. Unsuccessful in both areas. It is both sad and frustrating to put your trust in someone who claims to be a professional. Find someone else.

John was a pleasure to work with. We have a second home in Vermont that was without a furnace…read moreheading in to late October. I was having all sorts of trouble getting anyone to call me back and schedule a date to come even look at it...until I called John. I called at 5pm in the evening, expecting to get a call back later that week. He called me at 6:30pm, and went to see the job within 2 days. The quote was very fair, and significantly below the one other person I had been able to get to look at the job. A week and a half later, we had a new furnace and new hot water heater, 2 days ahead of schedule. John communicated with me daily, let me know of anything unexpected, and was on time and on budget. Managing repairs from afar is always a challenge, but John made it easy with great communication, including pictures. He even checked in with me 2 weeks later to make sure everything was working correctly. I wouldn't hesitate to call John again. Truly a professional.

Plumber showed up right on time, was professional, courteous and did great work under slightly…read morechallenging circumstances. Recommended.

Fast response time. Courteous both on the phone and in person. Job completed in a timely manner…read more Very happy with this company and their work ethic.

Within a few months of purchasing our first home, our copper pipes in the basement started failing…read moreone by one. I called five different plumbers seeking help, but no one returned my calls. I finally reached out to Cota & Cota, seeing that they offered plumbing services. They said they typically only provided those services to gas customers (we were buying from Bob's), but I told them we were desperate, so they agreed to help. They showed up within 24 hours every time I called (which was at least five times over one summer) to get patch work done. Eventually, we decided on doing a full pipe replacement. They completed that work in 48 hours, and they did so despite a low electrical current running through the pipes thanks to dome DIY wiring the previous owners did and decided not to tell us about. We still need a new filtration system to reduce the acidity of our well water, but we now have functional pipes (mostly plastic). As far as I'm concerned, this company saved our home, and we are forever grateful.

Very professional, customer service friendly, detail oriented company. Needed a new furnace, they…read moregave us an itemized quote, fit us in early due to a cancellation and installed it in less than one day. Communication with the company was easy, their policies were clear and their proficiency was excellent. The crew that came to the house was experienced and lively. The new furnace is quiet, a beautiful yellow color with bright new copper pipes. (Who knew an artist could fall in love with a furnace and have the supervisor of the work crew suggest the name of Banana Split? What fun we had with that.) I cannot recommend this company highly enough. We had a great experience and now have an amazing, functioning furnace.

802 HVAC did the heat pump installation for my home in Brookline Vermont. The owner, Cody did all…read morethe work. His prices were reasonable and he took the time to listen to my wants and needs before suggesting the best system for me. Cody was reliable with tremendous attention to detail while installing the system. He took the time to answer any and all of my questions and let me know he is always available to answer any others I may have. I would highly recommend this company for any of your HVAC needs.

From the owner: We are a family owned company located in Southern Vermont with over 15 years of experience. We are…read morehere for all of your heating, cooling, and plumbing needs including hydronic heating systems, heat pumps, and conventional forced air systems as well as full plumbing and mechanical construction and remodeling services for commercial or residential properties.

Nelson is the kindest man and knows his stuff. With no heat on a Saturday night with temps below…read morezero and winds above 25 mph, Nelson dove over an hour to address our heat issue. He is honest and very knowledgeable plumber. I would highly recommend Nelson for big or small jobs!! Thsnk you so much Nelson. Cathy & Michael.

To be completely candid, I am not impressed with this individual. I attempted to contact them to…read moreobtain a quote for service on a drain. I understand that with the prevalence of spam calls these days, receiving a call from a number outside your area is suspicious. Consequently, when they did not answer, I naturally left a voicemail containing all the necessary information regarding my request. The response I received was a text message containing a single question mark. This escalated into a ten-minute text conversation during which they appeared to be fixated on the fact that I had an area code from a different state rather than engaging in a discussion about our needs or even simply calling to review our request. This behavior was particularly peculiar given that they themselves have an area code outside of Vermont. Therefore, considering that we were unable to overcome the obstacle of my different area code, I concluded the conversation and proceeded to explore alternative options.

I have to start off by saying Dans heating are some of the friendliest people around. I didn't give…read more5 stars due to an issue I had. The issue is that YOU HAVE to verify what they are going to charge you for showing up before they come out. Obviously you won't know the parts and labor up front but just to show up their seemed to be some hidden charges. I called first thing in the morning and they said they had an opening and would be out late morning. Never was I told that this was considered an after hours/emergency call. It was a weekday at 9 am. They came out and like I said they were extremely friendly. They were here about 45 minutes and were done. When I received the bill in the mail it showed that I was charged their normal $120 for an hour of work then an extra $60 for a half hour of travel time?? And finally another $60 fee for same day service. ($240 just to come by). I called to verify this and in fact they said oh they should of told you when you called that we charge for travel time and same day service. I just wish they were upfront with those costs when I called to schedule an appointment. I in no way was in an emergency situation. I would use them again if I needed but I definitely will go over all the costs for them to show up.

From the owner: We specialize in the installation and service of heating systems, air conditioning systems,…read moreplumbing and mechanical systems. "We Sell Efficiency" We have cut customers heating energy cost by as much as 50%. We attend necessary school to stay up to date with today's energy saving technology. We enjoy our work and the pleased responses from our customers. Call for a free evaluation of your mechanical system.