Excellent service! Waited 2 hours for another tow company and then they said it would be another 2…read morehours. Coastal was able to get to us in 30 minutes and was half the price of our other quotes. Excellent service. Cannot recommend enough!

I needed to move a project car and they were so helpful making this happen. They arrived as…read morescheduled and took car in the move of my vehicle.

Great service, fair pricing! Ask for Richard…read more Nothing worse than having car trouble and it always seems to happen at the absolute worst time! Can feel like the weight of the world just fell on you and then you're forced to find a nearby solution but gotta say: Richard and Big Tows not only offers that affordable solution but more importantly; a savior! My very best employee, who also happens to be the youngest, just began working for the company and within the first month of his start date he was forced to call me and regret to inform me that he would not be able to make it into work which of course I was very frustrated to learn but then he told me that he was stuck on the side of the road because he was actually already on his way to work (early) and had a serious [scary] break down so then my frustration immediately shifted into concern for him and I asked if he was okay and if there was something I could do to help which of course he said he was fine and that it was his to figure out but I pulled the "boss" card and insisted but he explained "there is no way you'll be able to find someone to come out here in the middle of the highway nowhere near either nearby city and especially not at this hour before 0600 am!" And at that point I even lost hope, especially after trying to make some calls to find someone but then I stumbled across Big Tows and the rest is history! Richard made the entire process so very easy and was able to locate the vehicle even with our limited description and he just put us both at ease; not only offering clear expertise throughout the entire process but did so with a smile and genuine friendliness that was so very needed in that moment. So fast forward two years and of course that "new" employee now runs the show and he's not just an employee anymore but now considered family and honestly I gotta say the same for Richard and Big Tows because they have been our "go to" every single time we're in need and not only just once or twice but nearly a dozen times across multiple vehicles and multiple people we have sent their way but every single time they show up its always just like that very first time: truly a Godsend offering the very best service without the outrageous price tag; you have to give them a call and you'll be singing their praises just as much as we do!

My wife is a professional singer who sometimes does out-of-town gigs and has to drive home long…read moredistances, alone, at night. Her Toyota Highlander has been great and reliable transportation for her and her music equipment... until last night. On her way home (Dickinson area) from a gig in Palacios TX, she had an electrical system malfunction, that resulted in the motor dying (among other things). Thankfully, the band leader and his wife were there to park behind her and push her car off to the side, out of the lane of traffic. The first tow company they called was unavailable, but they recommended Richard Valdez of Big Tows who thankfully was on duty and available. He was there in less than 10 minutes, had her loaded on his heavy-duty flatbed quickly and began the 98 mile (per Google) trip toward home. I can't even adequately express how grateful we all were to find Richard and Big Tow. Getting to know him personally was even better. My wife said on the phone that he was extremely kind, reassuring and immediately got her into his cab out of the night air and potential traffic danger. Once they were here at our house, I found out everything she said was true; friendly, funny, professional and very fair. I could go on longer, but to conclude, if I lived ANYWHERE near El Campo and needed a tow at any time of night or day, I would absolutely call Richard first (uploaded a pic of his business card). And, even though we live about a hundred miles from there, I guarantee he will be our first call if we ever need a tow anywhere, because you never know if he might be available. This husband is so very grateful to Richard for being so kind and reassuring to my wife, who was experiencing her first breakdown, at night, in unfamiliar territory. What was a very unfortunate experience for us was resolved in the best way imaginable, for which we will always be grateful. Thanks again, Richard, and Big Tows LLC!

The 5 stars represent my willingness as well as the owner's willingness to work out a disagreement…read moreor a simple misunderstanding inside communication. There is so much respect given and received when one is willing to correct the wrong, this company stands on its word to satisfy its customer! I will recommend this company 10 times over for any 24 hour towing needs. Call morning noon or in the middle of the night guaranteed great services available to you. ****Don't forget to tip your tow driver, majority of the time we fail to realize the dynamics of how much of an inconvenience we may be in and someone else's ability at the drop of a dime they are willing to provide a act of service at minimal competitive rates. Regardless of if it's a blowout, a car accident, or simple tow it is a service that someone is showing up to help you with - if all else fails just know you walked away giving more than what was required, For damn good service.

Great towing services very fast and very reliable, very professional came in time and managed my…read morecar tow professionally. I strongly recommend them to anyone who needs their car towed.

Not only did they cost 20% less than other bid but came all the way to Matagorda, on time & very…read moreprofessional. I would highly recommend David and his company. He even bothered to send me a picture of my car safely at its destination.

From the owner: 24/7 Medium duty rollback wrecker service. All major credit cards accepted…read more Local and long distance towing available.

I love this place. The best place to get your car or truck repaired by the best and most…read moreexperienced mechanic's in Bay City, Texas (matagorda county)

I was looking for an auto repair shop and in need of one quickly for high oil pressure. Learned it…read morewas a faulty sensor. Dropped it off first thing in the morning and it was ready by 1:30pm. Victoria is amazing and her customer service is beyond and she KNOWS cars. So thankful I found this honest shop. I highly recommend. I know nothing about cars and my car was not safe to drive to the nearest dealership which was in Houston. Don't hesitate to get your car repaired here.

I brought my truck in for the $125 A/C diagnostic service to find out why my A/C wasn't blowing…read morecold. After a few hours of diagnosing they determined nothing was wrong with my AC and told me the TIPM had a solid state relay that wasn't sending power to my AC compressor. so, they could replace the TIPM and reprogram my truck, but since I have a tune and a delete, I wasn't interested in any computer modulating. They agreed to wire me a switch to keep the truck the way it is but to bypass the TIPM relay. After them wiring the truck (after the fuse but before the relay) they charged me 500 bucks and I went on my way....... But the truck AC still didn't work when I picked it up. So I called them and brought it back. They pulled another vacuum, recharged it with UV dye, and called me back with a completely recharged and functioning (ICE COLD) AC system free of charge. When I turn the switch off in the truck, the compressor stops and it quits blowing cold and when I flip it, it turns back on and runs beautifully. They explained every thing thoroughly, fixed their mistake the second time for free, and were professional and quick to work with. I highly recommend for any type of work. Obviously wiring a random switch is pretty custom and not just a part swap. Thank you Howarton Automotive.

FANTASTIC CUSTOMER SERVICE!!! Strongly recommend for the small town. My parents live in Sargent,…read moreabout thirty minutes out, in an even smaller town. Have had horrendous problems with other inspectors in the area's business. (Advanced Auto) Not only did the older gentleman who runs the place rectify my dilemma, he was kind and patient about it. This is hands down a go to for inspection and oil change when I come out from Houston to do my Dads truck. Much appreciated!!!

He is rude and condescending to women. Told me that I was stupid and only thing I looked like I was…read moregood for was popping out babies... I wasn't even there for myself I was there to pick someone up so he had NO reason to communicate with me. I even have him on video cussing at me which I won't lie I cussed right back but within 1 minute of me getting out of the car he started talking down to me and told me to get off his property or he would call the cops. Yet an older man came by as I was there and he was nice and polite to him. So if you are a woman I would avoid at all cost.