Scotty and his team are amazing. He answered his phone, was able to give us an estimate and showed…read moreup on time the next day - (driving to Slaughter Beach!) with a wood chipper and trailer. They made short work of a ton of trees and yard debris that we had cut over three days, and they raked the yard after they finished. Fair pricing and dependable service. AAA+ We highly recommend The Family Tree! September 3, 2024

Scoot Showed up when he said he would, was polite and listened to what I needed. I have no doubt he…read morewould have done good work. Estimate was on the high side, out of the range I'm willing to pay. I expected to pay a bit as the property Is in a neglected state, but it was still over what I thought to be reasonable .

Communication was good. They were able to service the trees when no one else was available…read more Recommend them Eric was great

Reasonable price and boy are they good at what they do. Watched them work and it was impressively…read moreefficient, safe, and took less time than I expected. One estimator said it was a two or three hour job and Beaver knocked it out in less than an hour! Absolutely reccommended.

I used Arbor Care for my lawn and tree service for about 3 years and felt I had a good relationship…read morewith the rep. I also recognize they may feel I am a bit of a pain because I'm very involved in making sure my landscape is healthy and beautiful and for this reason I was willing to pay their rate which is higher than most. But on two occasions now (once in my previous home and recently in my new home), the company informed me they no longer wanted my business. What I have come to realize is that if you are a customer that has questions, about the service and/or the bill you receive (which was my case on both occasions) and they can not substantiate your concerns - you are not the kind of customer they want to do business with! If you just stay quiet and pay your bill - you can be a customer for life! I was accused of being "extremely rude" to the young woman that answers the phone when I questioned the schedule and the additional bill I received for service provided. Despite the fact that they acknowledged the amount of business generated from the beauty of my lawn in my previous neighborhood, they are incapable of having a reasonable conversation to answer the billing question I had. In the long run - they've done me a huge favor as I have a service provider that values their customers asking questions and being involved! I decided to write this review as I have heard from another customer they were treated the same way, and people should not tolerate this when you are paying top dollar for a service! Arbor Care provides a good service, at a premium price, but their customer service is horrible if they feel challenged. Because of this repeated poor attitude I rate them a 2 star.

The Crew did an outstanding job trimming my Holly Tree. The Cleanup was outstanding as well. Matt…read moredid the estimate and scheduling as well. Very Fair Price would use again. Brian S.

Hired them to cut a tree down with our neighbor. They gave us a quote. Come out to our property…read moreunannounced and end up getting in an actual fight with another contractor we have working on our property at the time. So they then have to come out to finish the job, and they then charge us 50% more because they couldn't finish the job in one day. Because they didn't schedule the work with us so that there was no contractor. They originally charged $3095 which was paid in full and now trying to charge $1732 more. Complete and total rip-off.

Yes, id recommends them. They are responsive, but not inexpensive. They are best if you have a…read morelarge tree. Big projects are their sweet spot. Fully licensed, insured, with the right equipment to take anything down. Plus, they show up when scheduled for an estimate or to do the project. Jan's down, they are professional and experts.

I used Tri State Tree Service in October 2015 to take down my very large old tree that had blown by…read morea storm to a tilt over my neighbor's fence risking crushing her fence and many garden shrubs. The tree was not easily accessible way off the road so no mechanical lift could be used. The job they did was amazing. Wonderful and safe workmanship. I watched and posted my video of it on YouTube. They managed to take down this monster tree a piece at a time without getting on or damaging the neighbor's property or mine. And the price was only $1,200, that was $1,800 less than the larger local company Sussex Tree, an amazingly good deal! They came within a couple days of my first call, on time, to price the job, then came back a few days later to accomplish the work. They had a crew of three, a big chipper, a big truck, and a small truck and did the work in about two hours. I asked them to leave me some cut up branches as firewood and they did that for me. The crew was courteous and professional. I would not only recommend them highly to friends, but plan to use them now for another big tree to come down.

David and his crew do great work, they show up on time and get it done for a great price. I walked…read morethe job yesterday and they did the work today. I've used them four times and always the same level of service.

From the owner: We are a professional tree business in Sussex County, Delaware that specializes in hazardous…read moreremovals. We also do trimming, deadwooding, pruning, removals, and most other types of tree work.

They are so great. I had storm damage and they came cleaned it up for me out of the kindness of the…read morehearts. I am so so grateful for them. God bless you all. The whole crew was so nice. And I recommend them to everyone

Milford resident. I had a large oak tree removed. Very pleased with results! Great communication,…read morecame out same day for an estimate, and removal was a few days later! This team was on time, and I was very impressed with how efficient they were. They did an excellent job in cleaning up and leaving no debris behind! I highly recommend Robert Burk Tree & Landscaping; reliable, affordable and did great work!

Three weeks ago a neighbor had Schell trim their trees. They parked on the street and ripped up my…read morefront lawn when they parked. We asked them that day to repair our lawn, they said they would. We called them to ask if they were going to repair the lawn, again they said they would. But they didn't What's bad also is that they were talking so loudly about their sexual conquests so the entire neighborhood could hear them. Their behavior and their lack of doing what they said they would makes them unacceptable

This company is completely unprofessional and conned us out of more than $2000, and never finished…read morethe job! He constantly lied about showing up as promised. We hired him to take down 13 trees, and he only took down 4 and left most of them laying in my neighbor's yard. It has been a complete nightmare dealing with this awful company!

The complete Tree Care company. Does amazing work. They are professional, hard working and very…read morepolite to everyone. I could see safety to staff, crew, and personal property is their number 1 priority. They cleaned up debris even if it feel on a neighbors proprtyand seemed to do a little extra. I highly recommend this company, crew and spirit of giving!

Complete Tree Care gave me a quote last August, said to wait until the Camila Bush bloomed to be…read moretrimmed. Ok. So waited til April 23, tree not in bloom and also gave me a quote to cut down and grind stump for a Crepe Myrtle tree in my front garden. I have notifiled the utility companies and they have come out to mark their locations. I have now called 4 times to schedule the work and no one, NO One has returned my call. I have been calling since April 18, 2023. This company is unprofessional and unreliable. Save your time and energy and call a reliable landscaper. Bad news. C. Nassau Grove