Searched for a new animal hospital and read the reviews for St. Bernards. I had a good feeling…read moreabout this place, so I booked an appointment for our Maine Coon Manx male cat. He had severe hair knots on the back of his rear legs, and I could tell he was in pain. We were assigned to Dr. Hansen. Wow we hit a homerun on this place and the doctor! I'm so Thankful as everything went very smooth! I would recommend St. Bernards to anyone looking for a trustworthy vet with great Doctors and staff!

St Bernard's is a wonderful place for your pet care…read more We were blessed to have our two pets for 18 years, and they took great care of them with regular checkups. But where they shine for us was in there compassionate care toward the end of their lives. If you love your pet and have them as long as we did, you know they become part of the family and their loss is greatly missed. Saint Bernards was so wonderful at the end of both the pets lives, and then we were really touched that they sent a condolences card After they passed. Thank you, Saint Bernards for your compassion.

Survived our first raccoon vet visit! No biting or scratching, 100% healthy and 11 pounds of furry…read morefury. Dr. Justin Fyfe was fast and Leon Kennedy barely noticed the vaccines as he tried to investigate all those shiny tools.

DO NOT and I mean DO NOT get your pet groomed here. I took my little blind cat to Pet Doctors of…read moreAmerica for grooming and a cut. She was a rescue kitten when someone threw her life away on a cold night in a dumpster in a sealed box. I have raised her since a kitten. I received a call from Pet Doctors telling me to pick her up and they could not finish her grooming. I went to pick her up and the girl at the front desk said that my cat bit the groomer. I was dumbfounded as she is the sweetest kindest cat. I told the girl, "No way would that cat bite anyone. She is incredibly sweet." The girl at the front desk replied, "Well she did." They brought my cat out to me, and I noted fluid around her eye that was draining. I asked what happened to her eye. The girl looked perplexed and worried and said she did not know. I told her to find out now. Everyone denied doing anything to her eye. I was infuriated at the pain my cat endured at the hands of this groomer. Her eye had been poked with a sharp object that the fluid in her eye was still draining out. I was angry with their carelessness, and they would not own up to their mistake. They lied multiple times. I spoke with the lead vet, and she knew nothing about it either. The groomer would not come out to speak with me. I had to take her to an ophthalmologist, and the eye had to be removed. It cost me $2000.00. Story doesn't end here.......... I received a call a little over a week later from the State of Florida that they had received a complaint that my cat bit a groomer and was inquiring about her rabies vaccine and possible quarantine. I told them the story and that my cat was up to date with her shots because she gets her vaccines at that clinic, and they knew that. These liars at Pet Doctors of America will not groom your animal unless it is fully vaccinated. So, the State of Florida was surprised and apologetic about what they did. Thet were surprised they called in a complaint since my cat was up to date with her vaccines from that very clinic. They were attempting to cover their rear ends and call the State of Florida to deflect what they had done to my cat. Their Beaches location is closed, and I am not surprised. For the sake of the safety of your animal DO NOT take them here for any type of care. Nothing but a bunch of greedy liars and poor-quality care. Since they were sold to corporate a number of years ago the quality has decreased and the prices have increased. The only thing growing by leaps and bounds is their bank account and the corporate breast. There is a great vet called Shoreline on 3rd Street in Jax Beach who will not nickel and dime you to death and be abusive to your animal. Shoreline vet is amazing. Take your pet here and avoid Pet Doctors of America at all costs. One star is too generous for these greedy liars. If I could give them negative rating, I would. I doubt very seriously that many of these reviews are actual customers. It seems too suspicious and too many people I know avoid them.

Excellent doctors that truly care about your animals. Reasonably priced, and they offer a lot of…read moreservices that other hospitals don't! Our two dogs are always happy going to see Dr. McCall and one of our dogs has been managing a long-term illness with no problems with San Pablo!

One of the best vets I've been to! They were quick, friendly, and helpfu! Dr. Owens was very…read morefriendly and answered all our questions

My dogs have been patients of this clinic for several years. In the last 3 weeks I have tried…read morecontacting the office several times. They haven't responded to any voicemails. I am taking them to a new vet but I had to spend almost $400 in shots for our 10 month old puppy because we didn't have the records from Butler Animal Clinic. I wouldn't trust this office. They closed with no notice.

Very caring doctor and the staff is really nice and great with the animals. Nice and clean small…read moreoffice.

Wow! What an incredible vets office! On Christmas morning around 4am we woke up to our puppy very…read moresick. We were out of town visiting my in laws and she got into some food she shouldn't have while we were out. Being the nervous pet parents we are we rushed to find a vets office close by that was open. I called Vet 1 care and Iris answered. She was very calming while also providing just the right amount of concern. We took Bella in and were immediately taken back into a room. Iris and the vet on call were both very sweet to Bella even though they were both very tired from working all night (on Christmas!) and very patient with all of our questions. They walked us thru every single step and made sure we understood every charge before they did anything to her. They made recommendations based off of what was truly needed and what was nice to have. It was refreshing to have someone be so honest and open instead of just looking to make a quick buck. In the end Bella got some medicine and we were done in about an hour. The next day Iris called me just to check in and make sure Bella felt better. She also remembered we were from TN and asked how our drive back was and how our Christmas was. Great customer service! If you are looking for a vet in Jacksonville i highly recommend this place.

Imagine taking your car to the shop because it had fuel problems but the mechanic decided to change…read morethe transmission without even telling you. This is what Vet I care did to my poor cat. I took her there to see why she's not eating but they decided to milk me as much as possible and keep her overnight. I paid $1500 for that alone. Then the vet assumed that she has an eye problem because she squints her right eye (She's been doing that since she was a kitten when she's nervous and every single time I bring her there they try to mess with it) Anyway, WITHOUT MY CONSENT, he decided that she needs to have an ulcer removed from her eye and messed with it. They called me in the morning and said that they'll keep her for the duration of the afternoon and won't charge me (bs, they charged me another $200) I come back, the vet said to monitor her eating and to let them know how it goes. THEN one of the workers, a rude man with an atttude, brings out my cat in a CONE and tells me I have to use eydrops and an ointment on my cat 3x a day. Something the vet didn't mention AT ALL. So imagine spending $1700 for them not to determine why my cat isn't eating and also maiming her. She still doesn't want to eat and hides from me because of the eydrops. Her eye is slowly going blind. They literally blinded my cat and charged me $1700z Vet is too scared to talk to me and tells his subordinates to answer me. And this is how they treated a customer of 5 years!!! Imagine how they will treat your pet if you're new. Never ever ever go there.

GREAT, SEEMED CARING. The vet/ doctor that saw my dog is Hindu and Hindu's are very concerned, in…read moretouch and caring about animals WELFARE and they feel that many animals are sacred. (my dog sure is). Vet was reasonably priced and seemed to be very caring about my dog. Vet was very concerned that my dog was in pain and he did not try to upsell on services. Vet gave my dog pain medicine for her old age and arthritis and I appreciate this as she was in pain. Thank you. He was a very very good vet for Jacksonville. Location is at corner of Hodges and San Pablo in Jacksonville. Sorry, I missed the Vet's name in the consultation but he is a very nice Indian vet. AGAIN THANK YOU.

Do not go here if you have an exotic animal. I took my bunny here and they looked at him for maybe…read more20 minutes said he had an ear infection and a stomach infection and gave him some antibiotics. The whole reason I had gone in was because he has mouth issues after a major surgery a year ago and he needs to have consistent check ups. They said they wanted to sedated my bunny all just to explore his mouth to see what was going on. No scans or anything. And charged me an arm and a leg just for the initial exam and wanted to charge a whole lot more for the sedation.. cause again exotic animal shouldn't be sedated just to be explored. I went to a new vet who spent 2 hours with him because he had a tooth growing into his tongue and many different other infections...none to do with his stomach and all to do with his mouth like I was trying to tell the original vet at care pet animal hospital. Not only that but the new vet said she never would have prescribed what they did to a bunny because it could be potentially harmful for their tiny bodies. Overall DO NOT GO HERE FOR BUNNIES. Highly recommend exotic bird hospital if you need an exotic vet.

I always have to wait, very expensive and the older lady at the front desk is very rude!read more

A friend and I go every week and pet the animals who are in need of comforting (post-surgery, cage…read moreanxiety, etc.). The venue looks clean and tidy, the staff is caring, and they do board. The staff welcomes us and seems glad that we come. I think they may specialize in larger dogs, but that may just be my impression.

I brought my cat in recently for a wellness visit and to figure out why he wasn't going poop as…read morefrequently. I had a family member bring him to the vet on a Friday and I called in to ask Dr Ross questions. I was informed we would have to bring him back for a urinalysis where they would give him Gabapentin and put a needle into his bladder to extract the urine. I also was required to get a fecal sample. That Monday, the tech said his bloodwork was clean. I advised I would call Tuesday and set up the urinalysis. I called 5 times and left a voice mail each time. I will give them benefit of the doubt that their phones were not working since everything they said to me after seems to be false. I called on Wednesday and was told to bring his litter box for the urinalysis and a water bowl. I quickly corrected her and she said she misunderstood what a urinalysis was. It's basic vet terminology. Thursday rolls around and I go to drop him off. I walk in and let the receptionist (Natalie I think?) know I'm dropping off my cat off for his urinalysis and I had a fecal sample but was unsure of what time Tuesday/Wednesday (I got home late Tuesday so I didn't have a chance to collect anything) he dropped it in the litter box. She looked at me like I offended her and told me what I have isn't good enough and I need to do it again and I need to wait for a tech. I politely ask how long since I had to rush to work and she snapped at me saying she had no idea. 20 minutes later Jamie? Walked In and I advised that since they have my cat they could try and get the fecal sample since the receptionist said it wasn't good enough. She said they would try and I said if you need to keep him longer to do that it's okay. 4-5 hours go by and I hadn't heard any update. The person I spoke with made it seem like he had been ready for a while so I let my family member know that he could go pick up my cat. They require us to give him Gabapentin before his next appointment since he was agitated during the urinalysis. They didn't even give him Gabapentin for the procedure! I asked them about it when they called with the results they weren't sure at first why but come to find out he was "already stressed"and they "didn't want to try and give him something to calm him". I asked realistically if a vet can't administer a medication how do you expect the owners to and they gave half a$$ excuses. I go to pick up the prescription for urinary and when I asked why it said stressed on the prescription they tried to explain that he has crystals because he is stressed. Dr Ross came out and told me she wrote the right prescription and that she knows what she is doing. She may think she knows what she's doing but she does not know anything about compassion and customer care. On my way out I saw a sticker they had that said "Toxic vibes will be force fed" I guess they really took that to heart. Also, my family member asked Dr Ross a question regarding our dog's allergy shot and she flat out ignored him!! They were the only two humans in the room. The next Monday, they texted me his fecal came back good. I called around 2pm and left a voice mail. They continued to text me and I asked for someone to please call me. No one called. I go in as they are finishing a meeting (after 5pm) to get his results and asked if their phones are broke again. They said they were in a meeting and I asked if that meeting started at 2 when I called. They didn't seem concerned with the fact they had a customer,who has received poor service for days, saying they have issues with communication and showed where I called at 2pm. They brushed me off again! At that point, it clicked and I told them that they don't fucking care. That Tuesday, I received my file and a termination of service. I found several things that were inaccurate or not even addressed with me. I promptly took him to another vet who said that he DIDN'T HAVE CRYSTALS! They especially said he didn't need to be on any prescription diet. This vet office has gone downhill since the previous vet retired and they only care about money!

I wanted to give a shout out to Hidden Hills Veterinary Hospital. I have an older, blind cocker…read morespaniel who needs specialized medical attention. The care and love that the Vets and staff provided to me and my little guy is extraordinary. I will continue to travel to see them because they are the best! My dog always looks forward to going!