Not for me but maybe someone else staff was nice enough but the counseling left something to be…read moredesired

Miss Sakina is absolutely amazing. After just one appointment with her and I left feeling like a…read moreweight has lifted off my shoulders. I like that she give me homework to better help me. I feel comfortable with her, genuinely a great experience so far. Everyone in the office is truly amazing and supportive. I am so glad I came to this office for therapy.

If you are having marriage / relationship troubles or heartache - Kathleen is really awesome at…read morehelping you see light in the mist of a dark sad bleak road. Her style is non- threatening- very inviting - she provides a great Neutral platform She uses the Gottman Method - Google it - this method truly spoke to us, as my husband & I had used several other counselors with no great improvement and frankly a waste of time & money. If you searching for some answers & need clarity - Kathleen Anderson would be a great place to start ! I wish we would of found her sooner ! But beyond grateful when searching for a couselor that was certified in the Gottman Method in Jacksonville, Fl - her name came up as one of thee only ones practicing & using the Gottman Method. My husband & I still have a lot of hard work to do & a long way to go. But we are beyond happy we have Kathleen to aid & guide us to on this life journey road

This doctor had great reviews so I was looking forward to my sessions with her. I called the office…read moreand she answered the phone. After going through my personal information, insurance, the reason I needed to see her, setting up the appointment date and time, etc. she asked if I had ever been to a counselor before. I said yes, once before many many years ago. Based on the fact that I only saw that counselor once because the crisis I was experiencing had been resolved, she immediately says that she cannot see me because she needs patients that will stay on for at least a couple of months to work through their issues and not just take the 6 sessions provided by my employer's EAP. I said I wasn't sure if I was only going to do the 6 sessions or if I needed more, I was open to her input and work through what was needed, I tried to explain that my previous counseling experience happened this was when I was 21, 15 years ago!, but she wouldn't hear it, she cut me off and said that based on my history I would be better served with a different provider. I found that to be extremely rude, uncaring and unprofessional. She made her the decision right then and there that I was not a patient worth having. Perhaps this is to my benefit, I can't imagine that someone who just treated me in that manner can be a great counselor. What a disappointment! Not sure how the therapist came to the conclusion that I was not "willing" to receive help. Seems to me this was purely financially motivated on her part!!!!

Staff here are amazing. Therapist are very good. I've worked in the social work field for many…read moreyears and I can say that I do trust them and would recommend anyone to them.

Kellie is a fabulous therapist. She is compassionate, honest and extremely knowledgeable. I highly…read morerecommend her.

From the owner: I approach psychiatric care with an open mind and a deep respect for each individual’s unique…read moreexperiences. My approach is centered on active listening and collaboration with you to ensure that your needs and experiences shape our work together. I integrate medication management with supportive psychotherapy to address concerns such as depression, anxiety, bipolar disorder, and ADHD.

STAY AWAY FROM THIS PLACE!!!!!…read more All they care about is getting your money and will scam you to do it. The quality of service from the office staff is horrible, They are unprofessional, rude and make constant mistakes in scheduling. STAY AWAY!!!!!!!!!!!

From the owner: New Hope Family Services is a group of behavioral health clinicians, offering a variety of…read moreoutpatient psychiatric counseling, mental health services and substance abuse services to meet your needs. We provide a confidential experience, in a wonderfully relaxing environment.