The visit with Ashley PA was fine was told meds would be sent in but never were... very upsetting…read morethey could care less

Dr. Orlando Florete is an exceptional pain management specialist in the Jacksonville area. He takes…read morethe time to listen to your concerns and consistently provides helpful recommendations to provide relief. Although my condition is incurable and I have experienced allergic reactions to medications that might alleviate my symptoms, I am incredibly thankful to my PCP for referring me to Dr. Florete. His treatments have been successful and eased my pain level tremendously. He's definitely deserves 5 stars!

Doctor and Staff very warm and helpful. Thorough in explaining the method of treatment.read more

If I could give a negative rating I would. The fella that calls himself a doctor only looked at how…read moremuch medication my husband took in the past and told him he could not write a script for that much. He flustered my husband who was fresh from his 4th surgery on his back. He assumed that my husband was an addict. He never even asked about the pain. He did how ever take a tongue depressor and broke it to a sharp point and proceeded to poke all the scars on his back. My husband could not flinch because he was in such pain from the "doctors" assessment. My husband was only trying to get established with pain management because of his chronic pain that will never go away. The "doctor" also said he was on pain meds too long and he was going to go through withdrawals. But he did not check when they were filled the last time which was 4 months ago. The Botox filled lips of the "pa" was in the room just to show her judgement. I suggest anyone who looks to be helped by these people you need to look elsewhere.

I'll admit I pick JOI because they are the Dr.s to Jags. I mean if professional athletes trust them…read morewith their injuries I can't go wrong. I started with Dr. Yurio and after a few sessions of physical therapy ordered an MRI. Turns out I completely tore my ACL and part of my meniscus. I was presented with my options and ultimately decided to have surgery to repair my injuries. I was transferred to Dr. Kaplan and he again presented me with my options. I decided to continue moving forward with the surgery. At no time was I pressured into having the surgery. For my lifestyle and health it made sense to move forward. Fast forward to surgery day - The surgery center is in the same building and is well maintained. I was introduced to several people who would be participating in the surgery and each one confirmed with me why I was there. It was clear patient care and safety was a top priority. Follow up appointments were a breeze. They email any paperwork required prior to the appt. And after check in the most I ever waited was 5 mins in the big waiting room or in the actual room. I saw either the PA and Surgeon during these appts. Both were professional and never made me feel rushed and felt comfortable asking questions. I was in and out in less than 30 mins from check in to check out. I had a positive experience from start to finish with this group of Dr.s and would recommend them. There are several Dr.s with different specialties available. I did see one of the foot Dr.s several years ago, can't recall his name, and did not have the same positive experience.

The front desk is awful. The ladies who work at the front desk in the morning are lazy and you're…read morewaiting for them to end their conversations before helping you out. Or they may not even be at the desk. They hate their jobs and you can tell. Awful awful awful. Management has got to step in. Now Elizabeth the PT here is amazing. From looking around, and seeing the other Therapists I would say she's the absolute best. The other therapists are young and don't have any patients hardly ever. I think there are 3 good PTs here and Elizabeth is definitely one of them. Seriously, Elizabeth is amazing. I would only go to her. Only. The management really needs to do something about the younger therapists and front staff. It's bothersome. They're arrogant and if they don't want to be there they don't need to be. It ruins everything there. I see them work with people and they are not happy. This review would be 5 for Elizabeth. Front desk staff ruins it.

This place is absolutely horrible. AVOID going here!! we can never get anyone to answer the phones…read more dr.Goil was not professional at all. when we went to check out they didn't schedule the EEG all they wanted was the money and to hurry and get us out the door. my fiancé has a history of seizures we called 3 days in a row no answer when someone did answer they were rude and unprofessional. did not know the answers to our questions. we will definitely be calling our PCP to get a referral to a new neurologist.

Do not go here. I called and asked if they took my insurance because I've been suffering for months…read morewith a medical condition. They told me yes and scheduled my appointment for 3 weeks later. Then the day before Amanda from the billing department called and said they don't take my insurance. They waited until the day before to tell me that after lying to me that they took my insurance delaying treatment when I could have called a different doctor all that time. just shows a huge lack of care to their patients. i wouldnt go here if you actually need help, it seems the only thing they care about is helping people get money from settlements.

So far my review is I was impressed. I'm in Florida from out of state and my shoulder is acting up…read moreafter a whole lot of helping people move the last couple weeks. I finally googled an orthopedic walk-in as we have them at home and I didn't want to get the flu or something else from a standard walk in. I called their number to see if the office close to me had walk in hours and they said no only Manderin office so they took my info to make a patient record for me and I drove over. Got there about 11:15 and they let me know Dr Brown was also seeing scheduled patients so it probably wouldn't be until 1 that I saw him. No problem I had expected a longer wait. They took X-rays right away and then someone did intake on me and back to the lobby I went to wait. About 1230 got called back to the room and he came in about 5 min later. He did some tests on my range of motion and suggested PT two times a week and to heat it and maybe take some Tylenol or Advil. If the pt doesn't improve the situation then they scheduled a follow up with a dr close to my place for 5 weeks out. Still waiting on the call to schedule PT about 15 hours later. Will update the review if I have any issues scheduling that!

Maybe I went on a bad day, but I had an appointment at 2:15p and didn't see the doctor until…read more3:40-3:45ish. I had overheard that he was running about 45 minutes behind from other patients who came in after me and that was really unacceptable. I'm not sure what happened during the day but when he did see me I didn't feel rushed. He took the time to listen to me and examine my thumb to see if there was something wrong with it. I was fitted with a brace, prescribed some NSAIDS, and have a follow-up appointment set for a few weeks away. I'm not sure that I want to come back to this location though. I'll see how my thumb does.

They are awesome here! Dr. Sultan and his PA are great! If you call in for something and Tammy,…read morethe nurse calls back, she is awesome and will help you And not rush you off the phone like some doctors do! They also have Dr Bateh who is the nicest guy in the best foot doctor I've ever been to! I highly recommend going here!

Dr.Silvia is sooooooo slow, it makes no sense how long he have you waiting in the waiting room…read morebefore he calls you back. My last appointment I waited an hour to be seen, I will not be going back to him bc this is an ongoing thing!!!!!! No one should have to wait an hour for an appointment, we actually should be seen at our appointment time!!! I had to give 1 star but it's really O stars bc he SUCKS and this is RIDICULOUS!!!

After breaking several bones, possibly tearing tendons and muscles in a fall, no one Dr was…read more willing to help my pain. The care here is top notch! I was not made to feel like a "drug seeker ". I was treated like a human being with dignity and respect. The office staff were warm and welcoming. Thank you Dr Gallo! I actually had a good nights sleep for the first time in weeks. Highly recommend!

The staff is lovely. But they werent able to help me after my GP dumped me after 23 years. I still…read morehad to go through cold turkey withdrawals. They did refer me to another doctor that may be able to help me get back on my previous regimen that worked well for me. Im willing to try other therapies, but my pain is mainly arthritic and not just spinal, and they arent comfortable prescribing the amount of opiates I was on. They were kind enough to refund my co pays since they werent able to help me. Depending on your situation you may have better luck than I did. Andrew did take the time to review my records and came to the same conclusion. ​

Subject: Request for Review of Orthopedic Care Provided by Dr. Graham…read more To Whom It May Concern, I am writing to request a formal review of the care I received from Dr. Graham during my recent appointment for a newly diagnosed spiral fracture of the third metacarpal. At the time of the visit, I was wearing a temporary splint placed by urgent care and was experiencing pain and swelling. I informed Dr. Graham that I did not feel the splint was fitting properly and asked for guidance regarding appropriate immobilization. I was told that the splint "looked fine." When I expressed continued concern, I was advised to purchase a brace from Amazon and to work on making a fist so that my hand would not become stiff. I was not provided with a specific recommendation regarding the type of brace that should be used, nor was I given detailed instructions regarding activity restrictions or warning signs to monitor. Most concerning, I was instructed to return in four months. I specifically asked whether the intended follow-up interval was four weeks, and I was informed that it was indeed four months. A four-month follow-up appointment was subsequently scheduled. As a healthcare professional myself, I understand the importance of preventing stiffness and promoting recovery. However, I left the appointment feeling dismissed and without clear guidance regarding the management of an acute fracture. My concerns were not adequately addressed, and I remain troubled by the absence of earlier follow-up or imaging to evaluate healing and alignment. I respectfully request that this encounter be reviewed and that I be provided with clarification regarding the rationale for the treatment plan and follow-up interval. My purpose in submitting this concern is to advocate for clear communication, appropriate patient education, and high-quality care for all patients. Sincerely, Lakeisha Simmons, RN

Had a reverse shoulder replacement here by Dr. Bohsali in 2024. Could not be more pleased with the…read morepre surgery, surgery, and follow up which will continue annually for five years. The professionalism and humanity of this group is unmatched. No review would be complete without extending kudos to Dr. Bohsali's assistanot, Coleen, who brings her own knowledge and compassion to every appointment.