Dr. Evan Ridge is better than I was expecting. He was very thorough, very gentle and explained…read moreeverything along the way. Staff were very friendly and helpful and my veneers look great and natural. I couldn't be happier with the results.

Went in for a cleaning. They suggested X-rays. The X-rays were not covered by my insurance because…read moreI had them done a few months earlier with the oral surgeon they had recommended. I was refused a refund for the X-rays. I told the office that I wouldn't be coming back. And then I was offered a refund that would be held and applied to my next visit. They were basically holding my refund hostage in exchange for keeping me as a patient. I again said that I wouldn't be coming back and they kept my refund. Bottom line. They don't care about you as a person or patient. They want to keep you coming back so they can continue to bill you. Even when what they do isn't covered by your insurance.

Extremely professional and modern office! The most up to date treatments and screenings. Great…read moreexperience! Highly recommend!

Solid experience overall. I don't have a great history with dental work, and anticipating even a…read morebasic cleaning causes anxiety. They were all very professional and kind and accommodated my needs without making me feel weird about it. I'm very glad I found this practice.

Best dentist ever!! He has been my dentist for the last 7+ years. Appointments are easy to get and…read morehe genuinely cares for his patients. He works with most insurances and will work with you if he is out of network. I like the fact that he does teeth cleaning himself instead of passing it off to a hygienist. The best part of Dr Gardner is that he will not recommend unnecessary procedures or visits. He is conservative with his treatment options and is not focused on maximizing visits and his bill. I totally trust Dr Gardner with my teeth and have recommended him to multiple family and friends.

Having hated going to the dentist my whole life, and this being my first dentist since moving to…read morePhiladelphia, I was a little wary about my appointment with Dr. Gardner. Immediately, he put me at ease when he personally met me at the front door, and I recognized his personable demeanor. His office is cozy, with a single room for him to work in, but he has all the technology you'll need for your appointments right there. He is extremely easy to talk to, makes you feel comfortable and at home the minute you walk in the door, and he did a wonderful job of teaching me as he was going. I've never had a simple cleaning where my dentist took the time to pull out pictures and teach me about the importance of dental hygiene as Dr. Gardner did. I was extremely pleased with my time here and I would highly recommend him to anyone looking for a dentist in the Philadelphia area!

In addition to good dental care, Dr Patel and the staff are kind and helpful. They help to make…read morethe costs reasonable

I've been coming here the last 2 years and they're always timely and friendly. I'm usually in and…read moreout within 30 minutes for my semi-annual cleaning! The space is welcoming and doesn't feel cramped. Everyone there does their job well and efficiently! The care I receive is great! The hygienist is thorough and always gives me a few tips at the end on where to brush to avoid staining. Highly recommend!

Dr. Velez is the best dentist I've ever had. He is a kind, careful, and conscientious person,…read morealways professional and helpful, and has terrific staff as well! I no longer live in the city but I go to Sonrisa anyway -- totally worth the trip!

People who care about your dental health and take their time in caring for your teeth. Everyone is…read morefriendly and warm, and Dr. Velez is wonderful to work with. I was looking for a new dentist, and now I have one.

The theme in the negative reviews here center around how the staff prioritize pushing non-medical…read moreprocedures on patients. I can confirm the overall quality of patient care, from the receptionist to the hygienist to the dentists is poor. The staff tried to sell me expensive cosmetic procedures while I had severe pain following a failed crown, instead of expressing any empathy regarding what I was actually experiencing. The dentist managing the procedure advised me to take something like Xanax before any future dental procedures, because I was an "anxious" patient. Having excruciating pain can make you anxious. I have a hunch they save the courteous and professional act for their wealthier patients.

Very bad experience with the front desk at the Rittenhouse location…read more I booked this place after a lot of research as I have a traumatic brain injury resulting in issues with my jaw/hearing etc and needed to ensure that the doctor has the right experience. I checked that the doc was covered by my insurance plan before booking and appt wait time was a month and a half. Day before my appt, I confirmed via text. The day of my appt, I got a call and confirmed I would be there again. Was asked to get there early to finish paper work. I got there 15 mins early and was rudely asked for my name- the person next to me was yelling and I couldnt be heard. I said as much and then was asked to finish the paperwork. After doing that I was told rudely that my insurance is not accepted and that the office had texted me. I checked my phone and had not received a text. I checked my insurance plan and showed the front desk again that the doctors name was listed. I was told rudely again with no apology that my insurance was not accepted and that my plan website must be wrong. No attempt was made to check again or apologize for the inconvenience. So now, I've: 1.Lost half a day of work 2. Cant use my annual check up before end of year cos its too late to get an appt with another dentist before the the end of the year 3. Front desk wasted my time by not checking my insurance prior to the appt (but a claim was made that i was texted- there was no text) 4. Front desk called me day of appt to confirm - couldve followed up on insurance then but they did not. 5. Made me finish my paperwork/registration - couldve followed up on insurance before I gave them my info but they did not. 6. And then reprimanded me for asking some basic questions about the insurance. 7. And then I had to hear the front desk women laugh amongst themselves about my appt. Even if my insurance covers this place, I wont be returning.

Best dentists ever! They take really good care of me. They erase all the fears from prior traumatic…read moreexperiences. Give them a try you will be pleasantly surprised.

I came in to get a consult on a chipped tooth and the front staff was great, however the vibe was…read moreweird. I saw an interaction where one of the doctors legitimately ignored their own staff member. I didn't think too much of it, because I don't know the culture there. So I did some asking around since I know some folks that have worked there in the past. Apparently turnover is incredibly high, as at least 5 people have resigned in the past 6 months. There isn't much communication as an entire team, which is obviously a problem with such a small office. Doctors are passive-aggressive to the employees they don't like. They use ableist language and get weirdly upset when people take sick days. Also, there have been microaggressions against Black and Brown staff members. I know 3 people who have worked under these doctors, and it sounds like they do great work, however I'll NEVER support an office that treats their staff so terribly.

I had a genuinely great experience at Penn Dental today! I got lost and was running late. Rose at…read morethe front desk was incredibly polite and worked with me to get me seen without delay. Jocelyn and Dr. Yalch were patient with my inability to tolerate the XRays without gagging. What should have taken 3 minutes probably took me 15, but they didn't make me feel uncomfortable, hurried or rushed. They they took their time to make sure I was comfortable and then proceeded with a comprehensive exam, and then took the time to explain the findings. Cheryl was the best hygienist I've ever had! She was a complete pro. Looking at my teeth, she identified some problem habits I didn't even realize I had, such as walking around while brushing my teeth, instead of doing it while standing still. Jamie at check out was friendly and polite, and helped me get my records in order for a move out of state. My only regret is that after years of living in Philadelphia, I only now discovered this dental practice.

Updated Review: I'm updating my previous review. The billing…read moreissue I experienced is currently under review, and regardless of the outcome, both customer service representatives I spoke with were professional and genuinely tried to help resolve the problem.

Finding a new dentist: never an easy task. I am SO grateful to Yelp for leading me to Blanc as it's…read morebeen truly an excellent experience top to bottom. I have now had one filling and three cleanings in my year and a half as a client and am grateful to have found Blanc for a number of reasons: 1) Flexibility with scheduling and the team here was even understanding when I arrived (I NEVER do this) 15 minutes late to a cleaning. 2) No nonsense "service" with just facts. No additional "selling" of things that has made me feel really scheezy at other dentist offices. 3) Tight knit and kind team that always makes me feel at ease. 4) FAST appointments. Even my filling took less than an hour. Overall the best experience I've ever had at a dentist and this team will have me as a patient for as long as I live in Philadelphia. Thanks so much, team!

I've had such a great experience here. They take a conservative, prevention-focused approach and…read moreactually monitor your dental health instead of jumping straight to drilling. I always feel informed, respected, and confident that they're recommending what's truly best for my teeth.

Honestly, the best. Years ago, back in 2013, I sent my dad here on a Groupon to get a cleaning and…read morean idea of how much fixing up his teeth would cost. Dr. Fan sat with him and did many slides of x-rays and wrote out the skeletons of a comprehensive plan to tackle all the issues. My dad then had a separate health crisis and also spent some time abroad. Fast forward to end of 2018, my dad had been living under my care for two years, and I'm adamant he receives regular dental care. I wrestle him back here for a cleaning a month ago. We discover that an old dental bridge is teetering on the edge of collapse. Dr. Fan again devises a full plan that calls for the bridge to be taken out, two teeth removed, and dental implants. Upon learning the cost of such an undertaking, my dad starts to waffle. The day before his first appointment to start the implant process, he shows up to the clinic wanting to negotiate the price down. Dr. Fan took the time to explain to him what he was and wasn't being charged for (actually discounts), and why some materials cost what they do. Instead of being impatient or offended, Dr. Fan provided my dad actual medical advice and care, above and beyond what is required of him. All the front desk people and dental technicians are super nice and friendly. We had a mix-up about payment that was completely my doing. I ran right back after getting home, and in the probably half hour I was gone, they'd already taken all the steps they could on their end to hopefully help resolve the issue. They went through all that trouble even though it was totally not their fault. I have every confidence in the work Dr. Fan does, and I think the clinic is staffed with really caring and kind people. If I didn't have such anxiety that prevents me from "breaking up" with my own dentist, I'd come here myself. Wholeheartedly recommend.

Dentist quoted me one price for a cosmetic repair of a chipped tooth, then they tried to increase…read morethe fee by saying he added extra pixels or something, and then they tried to charge me for an emergency appt. when I never asked for an emergency appt. In addition, Dr. Fan tried to shame me into have dental implants which I could not afford