I had an intro call that went over two hours, all great next steps but almost overly thorough (in…read morehindsight). But either way, I left the call thinking we'd have some great momentum and he promised to review our past taxes and our 2025 submission. Well, zero follow up. I signed a contract and then ghosted. Then my husband was bothered by this since I had sent him all our private info, so he called Kyle and got the same promises. Nothing again, and we keep trying to get in touch. If he's busy, just say so! But don't request all our very personal, identity documents then fall off the grid. Very very unsettling and more importantly HIGHLY unprofessional. I was looking forward to working with him! But seems like professional maturity and stability is highly lacking, beware. UPDATE FROM KFN RESPONSE: I'm a professional project manager, there is absolutely no way I would miss a meeting I had been adamantly requesting for weeks. It's disappointing how unbelievably inaccurate this response is, to the point I may need to alert Yelp itself. I tried to reach you number of times and I even had my husband reach out since it was an unknown number and maybe you'd answer. Which you did, and ghosted him as well. I wouldn't make this up, lying about it should be a huge red flag for anyone reading this.

Hired KFN to do my business tax return as well as my personal taxes. Amazing quality, value and…read moreservice. They reviewed prior years returns and found numerous mistakes and/or missed opportunities and amended them resulting in significant money refunded. We use to use one of the big accounting firms, never again! KFN is diligent, very knowledgeable and ask questions that I would have never thought about which helped save significant. overall 10/10! highly recommend!

Been using Jodi for the last 8 years and we are so grateful. We never stress during tax season…read morebecause we know we'll be taken care of. 5 out of 5 from me

Ah. A shift in the winds of performance. We learned from the IRS that our 2017 taxes were never…read morefiled. I had sold my company at the end of 2016 and there were numerous things that had to be resolved. We would sign papers and she was the accountant for me, the seller, and also the person who bought the company. We thought that would be best. We were both terribly wrong. It was a disaster in the making for both parties. He had to have his taxes redone and straightened out to the tune of over $7,000. Fortunately, the government owed us. But, in doing our 2017 taxes, when they needed extensions, she failed to mention there was a penalty of over $200.00 something seemed to go awry with Mrs Lunardi in 2017/2018. BEWARE FOR BUSINESS/PERSONAL TAXES. No longer worthy of doing my taxes. It's all about trust.

they really care about their clients. we were treated very well and we made money, more than…read moreexpected. WELL DONE Ingo and Sandra Betz

I lost much money here over the past 10 years than I ever imagined. They recommended some risky…read moreinvestments and I foolishly agreed. They made much more money from me, to be sure. They claim to cultivate personal relationships and that's their value-add. I wanted an adviser to help me retire...I wasn't looking for another friend. It's a family organization, but I don't think all the family members have the talent to be in this business. Really...do not use this firm.

Living in the country is wonderful for many reasons, but one downside is that you most likely only…read morehave 2 choices for getting online; wireless and satellite. I've always been told by my very smart tech oriented friends that wireless is the better and more reliable choice. I'd kill for a fast internet connection delivered by a wire to my home, but in my area of the boonies, we have just a few choices in wireless internet service providers. A big company (Rise Broadband) and a small one (Open Air Wireless). I have used them both. Open Air is the better choice for one reason alone; top notch service. There will always be speed and signal problems with wireless internet because there are so many points where failures can occur. And the speed you've been promised WILL vary because there is just so much signal to be doled out to everyone along the way...you're going to get slower speeds at certain times when everyone is using their signal at the same time or playing online video games that use tons of band width. That's the nature of the beast. At some point you will need service either at your home or along the chain of towers that deliver the wireless signal to your home. When your signal gets slow or goes dead, you have to make the call to tech who will start to work out where the problem is. I have found that with Rise Broadband, the company is huge and there are various levels of tech support. Don't get me wrong, the folks at Rise tech support are wonderful, but if they can't fix the problem with a "reset" on their end, they can't just send someone out to fix you. They have to "elevate the case to the next level". It's nothing to them if you're completely out of a signal for a week or two. Meanwhile, I have to turn my phone into a hotspot and pay for precious cell data while they take their time going through the proper channels. This is not the case with Open Air Wireless. When you call in with a problem with your signal, you're most likely going to get Matt, the owner of the company who turns you into a top priority. He tells me when he will be able to respond and I have to give him (and his wife who works at the office when he is unable to directly respond) an A+ for courtesy and responsiveness. I can't expect them to stop what they're doing but they are very aware that it's a big deal and they will get to you quickly. It wasn't too long ago that my only choice out here in the country was dial-up. I'm very grateful that I have choices now and Open Air is my top pick.

I heard that they were doing some planned maintenance on the Volo water tower, and that they…read morepromised more consistent speeds and low latency, but my download speed still stays at a snail's pace 2 mbps, even though I buy the extreme package. I created an account just to write this review, and I wouldn't recommend this to anyone. The owner Matt is rude to anyone who doesn't agree with him, and the internet overall is just flat out mediocre.

I opened up my accounts with 1st National Bank of McHenry over 20 years ago. They were recently…read moretaken over by Blackhawk bank. They went from being a well run bank to a terrible bank. When they first transition over I accessed my safety deposit box. It took 20 minutes to get access to it. I figured it was due to learning new processes. Two months later and it still took 10 minutes. Prior to Blackhawk it would take a minute or two. In addition, they have many high fees. As a result, I closed several of my accounts and my safety deposit box. Went to my new safety deposit box at another bank and was in and out in a minute or two. This bank will not last long with their service and fees. There many other better options in the area.

I had a time sensitive matter that I needed CPA advice on. Even though it was the weekend, Erik…read moreresponded within an hour, we were able to schedule an appointment same day, got some of my questions answered, then Erik sent me a follow up email the next morning (Sunday morning) with all the questions answered!! I greatly appreciate the timely and detailed response and customer follow up!!

Responded quickly and was very helpful when it came to explaining our situation to us better then…read morewe knew ourselves!

I've always used consumers. It was my first bank, first credit card. Helped build my credit so…read moremuch. The staff was always so nice and the building itself is always clean. But since Covid I feel like I've had problems with the online and getting through to people on the phone. I always had to go in to get information. I work nights and make deposits using the ATM. They were under construction for a few days and I noticed they were open and it kept rejecting my deposit. It was just annoying. Ever since the new system in the drive thru I've had nothing but problems.

This place is a joke! For months I'll make a payment and the system loses it. I call and they can't…read morefind them. I give the transaction number then magically it appears. The rep told me I would get a late fee since the system hadn't posted the payment. I was told to refinance with them so they ran credit. I called for months and no one answered or got back to me. 3 months later I get a denial in the mail.