Hired KFN to do my business tax return as well as my personal taxes. Amazing quality, value and…read moreservice. They reviewed prior years returns and found numerous mistakes and/or missed opportunities and amended them resulting in significant money refunded. We use to use one of the big accounting firms, never again! KFN is diligent, very knowledgeable and ask questions that I would have never thought about which helped save significant. overall 10/10! highly recommend!

Kyle comes across very down to earth but then didn't answer his phone for two weeks after I paid…read morehim. He filed one year of taxes but I paid for two. I emailed, texted, and called. I was stressing out hard because I just dropped $1000 and then was ghosted. He was super responsive in the first few days but then didn't get back to me for weeks. Finally both years are filed. The stress of working with someone from out of state was my mistake, won't happen again. Better communication is key.

We originally went to round lake for taxes but tried using another location for last season due to…read morebeing a little closer to our house. It's been 2 months and haven't received them. So we went back to round lake to fix the problem and Rubi as always, is super helpful, she helped fix previous tax years. We appreciate all the help she's given us. I 100% recommend round lake over any location. Thank you round lake and Rubi for all you've done for us. You don't be disappointed with the service.

Although I am sure all are nice in this location I am partial to Windy. I have been going to see…read moreher for over 5 years. She is fair, fast and fabulous! I truly cannot praise her enough. I no longer dread tax time instead it's like I am going to visit a friend. Book your appointment now.

Do not use? They made an error on our 2023 taxes and will not refile. The error was definetely on…read morethem. They will not answer our emails or phone calls.

Not punctual with filing deadlines. Poor communication and response times. Most importantly, not…read moretransparent and not forthcoming when issues arise. When it comes to something as important as your financials and taxes, simply not worth the risk. --- My previous CPA (CSA Accounting) was wonderful and I had used them for many years prior. Hamilton Tax and Accounting acquired that practice halfway through 2023. Onboarding calls and meetings were promising in that Steven and the new team seemed relatively organized and knowledgeable. The service rates jumped up significantly (more than 2x the cost!) but I didn't want to go through the trouble of finding a new CPA. So I thought OK, I'll pay the convenience premium here and give the new owners a chance. What a mistake that was. Let me walk you through the nightmare that was my 2023 tax filing experience. I'm an organized person who is familiar with key dates and always try to err on the side of getting things submitted early when possible. Feb 21, 2024 - I submitted all of my relevant 2023 documents. Mar 26, 2024 - They requested some clarifying information and indicated I should still be on track to complete filing by Apr 15, 2023. Great. Then I get really busy and kind of forget about taxes since my taxes are not complicated and they have all the necessary documents now. Jun 4, 2024 - My spidey senses start tingling, so I reach out to get a summary of my tax return. They indicated that an extension was filed. Ok, maybe they got busy and needed more time. Fine. Jun 12, 2024 - They share a draft copy of my tax return. Now I'm getting worried and think they just completely forgot to file my taxes until I reached out on Jun 4. I sign and they complete filing shortly after. Suspicious. Jul 6, 2024 - I receive a notice of late filing from New York, where I reside. It includes a hefty late filing penalty ($800+) so I reach out to ask WTF happened here. Time crunch is at play now to file an appeal in time. Jul 12, 2024 - I start reaching out in other ways because they are not responding to me proactively and the time crunch is still at play. Jul 16, 2024 - I check in again as I still do not have a clear path forward. They say they are reviewing something and creating a letter for me. I should receive a copy later that day. A letter? What? Jul 18, 2024 - No letter yet, so I reach out AGAIN. Now I'm PISSED and escalate in all channels available to me. Jul 19, 2024 - They finally upload a letter with some meek apologies, asking that I send this in as the appeal. I quickly file the appeal with maybe 1 week to spare. Cutting it close, but phew. After reading the letter I just submitted more carefully, I then realize the letter is basically worded to request forgiveness and an abatement of the late filing penalty. Huh? After I reached out again to inquire about the wording, I was finally told that an extension wasn't filed with NY state. They filed an extension for me federally and most states accept federal extensions, but NY state is one of the few that does not and requires a separate extension filing. So they basically were not familiar with NY rules and completely bungled my tax extension filing with the state. So much for tax professionals. Time to find a new CPA. Nov 27, 2024 - This whole situation is finally resolved and NY state was gracious enough to waive my tax filing penalty. I got lucky here because they did not have to waive it. --- What a saga. A whole year has almost gone by and finally I can put my 2023 taxes to rest. I completely understand that mistakes happen and we are all human. However, the way they handled the situation was with poor communication and a lack of transparency. I had to do detective work to piece together where they messed up. I'm convinced that they were hoping I wouldn't notice and the issue could be swept under the rug. If they treated my issue like this, I can only imagine what other errors they are not forthcoming about on tax accounts. If you're still thinking about using their services, just know that you've been warned.

Nancy is amazing!!! So pleasant and can answer any questions you may have. So happy we went…read morethere!!!!

From the owner: Income Tax Office.read more

Sylvia miner is a terrible tax preparer . Filed our taxes with errors . Took 9 months to repair…read morereturn with the IRS . Manager said she fired her for her poor services . Guess what ? They just called to set up an appointment with Sylvia Miner for this years taxes ! Hell no . She wasn't fired . She wants to do our taxes ?? I don't think so .

I'm not sure why H&R is a scam but it is. Last year I paid 225 WITH the peace of mind added to my…read morecost. This year my total was OVER 400 dollars WITHOUT the peace of mind. I had the exact same info, exact same forms, everything. Do NOT go to H&R Block for your taxes. I asked to speak to a manager and the lady said 'oh she must have stepped out'. Check pricing before you go. The 'computer' generates it is NOT ok.

I have worked with Jeff for the last 3 years, and my experiences with him and the Padgett staff…read morehave been wonderful. I always have a tight window for filing my taxes because of my travel schedule and my desire to file as early as possible. He's very communicative and gets the job done efficiently, but still with attention to detail.

From the owner: Welcome to Padgett Business Services in Grayslake, IL. We can help you and your business in the…read morefollowing ways: Small Business Financial Services,Tax Planning & Preparation, Payroll Services, Financial Reporting, Business Advisory Services. Call us today to set up an appointment!